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- All HBS Web (704)
- Faculty Publications (183)
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- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
of any business that it wished. This proved to be an illusion, but it was one widely shared within the business world at the time. Diversification was the fashion of the moment, which managers were constantly under pressure to follow from... View Details
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
The COVID-19 pandemic has profoundly influenced the lives of most people on the planet. It has changed daily activities; something as simple as a walk in the park is perceived very differently now. The same is true for businesses. Many businesses have shut down or... View Details
Keywords: by Hong Luo and Alberto Galasso
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
them via social media, 33 percent of surveyed consumers claimed that they were already punishing brands that were not responding well to the crisis by convincing others through social View Details
Keywords: by Jill Avery and Richard Edelman
- 15 Nov 2016
- First Look
November 15, 2016
Falato, Antonio, and David Scharfstein Abstract—We present evidence that pressure to maximize short-term stock prices and earnings leads banks to increase risk. We start by showing that banks increase risk when they transition from... View Details
Keywords: Sean Silverthorne
- 2009
- Chapter
Creating Superior Customer Value in a Connected World
By: Ranjay Gulati
"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details
- 26 Mar 2018
- Research & Ideas
To Motivate Employees, Give an Unexpected Bonus (or Penalty)
another's, or peer pressure to work on behalf of the larger group. All of those forms of incentive influence individual decisions, which are driven by expectations of future outcomes. “We make choices in anticipation of what the... View Details
- 13 Apr 2009
- Research & Ideas
Kind of Blue: Pushing Boundaries with Miles Davis
sketches and sparse instructions. He would more often tell them what not to play. Think about how valuable it would be for teams of business innovators to be free of preconceptions but as skilled at their task as Davis's musicians were. One more thing: I think time... View Details
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
workers may feel guilty staying home. “Leaders underestimate how much what they do is mirrored by their employees,” Austin says. “Hypocrisy degrades them. Employees not only want to be told what to do, they want their managers to follow through on everything they’re... View Details
Keywords: by Dina Gerdeman
- 19 May 2021
- Op-Ed
Why America Needs a Better Bridge Between School and Career
change among training organizations, our research team at Harvard’s interdisciplinary Project on Workforce analyzed 316 applications to the Postsecondary Innovation for Equity initiative. The grant competition, launched by venture philanthropy New Profit, awarded... View Details
Keywords: by Joseph B. Fuller and Rachel Lipson
- 26 May 2003
- Research & Ideas
When Silence Spells Trouble at Work
"Better to be quiet and thought a fool than to talk and be known as one." The social virtues of silence are reinforced by our survival instincts. Many organizations send the message—verbally or nonverbally—that falling into line... View Details
Keywords: by Leslie A. Perlow
- 23 Oct 2013
- Research & Ideas
Overcoming Nervous Nelly
people anxious by listening to a short music clip and see how they suffer in mock negotiations, then we can extrapolate the effects of anxiety to the pressures of the real world, where it's likely to have an even more profound... View Details
Keywords: by Michael Blanding
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
frequently also, there is less time for making important decisions—not infrequently, they have to act in real time. With modern IT (with real time, Internet search, and social networks), few decisions can be made in secret, and even fewer... View Details
Keywords: by Martha Lagace
- 29 Mar 2016
- First Look
March 29, 2016
paper prices necessitated the development of a comprehensive financial plan to relieve the financial pressures on Stone. Among the alternatives to be considered are straight debt, convertible debt, and equity. Purchase this case:... View Details
Keywords: Sean Silverthorne
- 12 Mar 2013
- First Look
First Look: March 12
let people pay their bills online, and airline apps let them check in and monitor the status of their flights. (2) Offer unique value. In South Korea, commuters can use an app to order groceries while waiting for their trains. (3) Provide View Details
Keywords: Sean Silverthorne
- 17 Apr 2012
- First Look
First Look: April 17
under the Rug: How Unethical Actions Lead to Forgetting of Moral Rules Authors:Lisa L. Shu and Francesca Gino Publication:Journal of Personality and Social Psychology (in press) Abstract Dishonest behavior can have various psychological... View Details
Keywords: Carmen Nobel
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
exports provide positive externalities and thus should be encouraged by government, the policy question is how to do so most effectively. One large body of thinking is devoted to identifying general barriers to exports that reduce trade below its View Details
Keywords: by Christian Ketels
- 02 Nov 2021
- Research & Ideas
Why COVID-19 Probably Killed More People Than We Realize
underreporting, the researchers speculated that countries with more stringent mitigation policies, such as those requiring masks and social distancing, would see higher rates of underreporting. “More stringent policies might put public... View Details
Keywords: by Michael Blanding
- 17 Jul 2012
- First Look
First Look: July 17
PublicationsPerspectives on the Social Psychology of Creativity Authors:Teresa M. Amabile and Julianna Pillemer Publication:Journal of Creative Behavior 46, no. 1 (2012) Abstract Scholars began serious study into the View Details
Keywords: Sean Silverthorne
- 08 Sep 2008
- HBS Case
The Value of Environmental Activists
There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details
- 01 May 2019
- What Do You Think?
What Should the Leadership of YouTube Do?
not be any sort of attack on this very fundamental right. On the other hand social media platforms still have an obligation to the public that they serve YouTube needs to redouble its efforts and be totally relentless in its quest to... View Details