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- All HBS Web
(806)
- News (291)
- Research (352)
- Events (3)
- Multimedia (16)
- Faculty Publications (205)
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- 17 Apr 2007
- First Look
First Look: April 17, 2007
Case 806-069 Randall Fojtasek, a partner at Brazos Private Equity Partners, must decide whether to invest more money in Cheddar's restaurant chain, which the firm invested in 10 months earlier. The incremental investment would fund a real... View Details
Keywords: Martha Lagace
- 13 Mar 2018
- First Look
March 13, 2018
Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=54145 Digitizing Disclosure: The Case of Restaurant Hygiene Scores By: Dai, Weijia (Daisy), and Michael Luca Abstract—Collaborating with Yelp and the City of San... View Details
Keywords: Sean Silverthorne
- 15 Aug 2005
- HBS Case
Classic Cases Live On at HBS
mistrustful of exotic foods." He also determined that labor cost and availability was the key problem in the U.S. restaurant business and that eliminating the conventional kitchen could address that. From these fundamental... View Details
Keywords: by Garry Emmons
- 03 Nov 2015
- First Look
November 3, 2015
available at this time. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/816029-PDF-ENG Harvard Business School Case 916-003 Launching Yelp Reservations (A) This case presents a multi-party negotiation among Yelp, current partner OpenTable, and two startups... View Details
Keywords: Sean Silverthorne
- 29 Aug 2017
- First Look
First Look at New Research and Ideas, August 29
client portfolios. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/410139-PDF-ENG Harvard Business School Case 317-121 Pho Hoa Dorchester Pho Hoa is a traditional, family-owned Vietnamese restaurant in Dorchester,... View Details
Keywords: Sean Silverthorne
- 28 Jul 2015
- First Look
First Look: July 28, 2015
begin by analyzing restaurant reviews that are identified by Yelp's filtering algorithm as suspicious or fake-and treat these as a proxy for review fraud (an assumption we provide evidence for). We present four main findings. First,... View Details
Keywords: Carmen Nobel
- 11 Oct 2016
- First Look
October 11, 2016
shed light on the effectiveness of paid search, we design and analyze a large-scale field experiment on the review platform Yelp.com. The experiment consists of roughly 18,000 restaurants and 24 million advertising exposures—randomly... View Details
Keywords: Sean Silverthorne
- 19 Dec 2018
- Sharpening Your Skills
New Year, New Habits
number of actions that build society. The following studies reveal proven methods of encouraging healthy eating and exercise. A Simple Way for Restaurant Inspectors to Improve Food Safety Basic tweaks to the schedules of food safety... View Details
Keywords: by Sean Silverthorne
- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: The Business of Crowdsourcing
example. Many nonprofits and other organizations can't afford to hire data scientists, so DrivenData taps into college students and professionals who are looking to work with real-world data sets. For instance, the company is seeking a model for using Yelp reviews of... View Details
Keywords: by Dina Gerdeman
- 01 May 2020
- In Practice
COVID-19’s Hard Lessons Might Prepare Business for Climate Change
The coronavirus pandemic caught the business world by surprise, but the catastrophe might force companies to face a crisis that has been unfolding in plain sight: climate change. We asked faculty members affiliated with the Business and Environment Initiative at... View Details
Keywords: by Danielle Kost
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
Yelp data can complement government surveys by measuring economic activity in close to real time, at a granular level, and at almost any geographic scale. Changes in the number of businesses and restaurants reviewed on Yelp can predict... View Details
Keywords: Carmen Nobel
- 09 Sep 2024
- HBS Case
McDonald’s and the Post #MeToo Rules of Sex in the Workplace
Will Hurwitz. McDonald’s emerges from a slump With 40,000 mostly franchised restaurants across the world, McDonald’s serves some 63 million customers daily and employs more than 2 million workers. The brothers who founded the chain in... View Details
- 20 Mar 2020
- Research & Ideas
How Small Businesses Can Survive the Coronavirus Outbreak
highly infectious virus, also known as COVID-19. Without incoming cash, many small businesses—especially restaurants and shops on American Main Streets—will soon need to cut staff or shut down for good. “To many of these small businesses,... View Details
- 06 Apr 2020
- Research & Ideas
Where Do Workers Go When the Robots Arrive?
computer science, actually emerge in regions that import less expensive goods from China. Service jobs like retail and restaurants fall slightly, but not in a statistically significant way, the researchers found. Robots on the march... View Details
- 13 May 2002
- Book
Bringing the Master Passions to Work
maniacal 'toon,"' screams Dr. Doom in Steven Spielberg's Who Framed Roger Rabbit. His eyes are red and sinister and pop out of his head. His dream is to build the modern highway, with restaurants and gasoline stations pouring their... View Details
Keywords: by Mihnea C. Moldoveanu & Nitin Nohria
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
company. Digitizing Disclosure: The Case of Restaurant Hygiene Scores By: Dai, Weijia (Daisy), and Michael Luca Abstract— Collaborating with Yelp and the city of San Francisco, we revisit a canonical example of quality disclosure by... View Details
Keywords: Dina Gerdeman
- 09 Nov 2015
- Research & Ideas
These Employers Pay Higher Salaries than Necessary
to get them in the door, and then raising prices later. Think of visiting a restaurant you might not otherwise have visited because you have a coupon for a half-price meal. “The difference in a peer-to-peer market is that even though the... View Details
- 04 Dec 2012
- First Look
First Look: December 4
reviews on average) and accuracy (some reviewers are more erratic than others), (2) reviewers to be influenced by existing reviews, and (3) product quality to change over time. We apply this approach to reviews from Yelp.com to derive optimal ratings for each View Details
Keywords: Carmen Nobel
- 26 Jul 2016
- First Look
July 26, 2016
Organizational Model to Drive Growth Pal's Sudden Service has developed a unique operating model and organizational culture in the quick-service restaurant business. With a deep emphasis on process control and improvement, zero defects,... View Details
Keywords: Sean Silverthorne
- 16 Apr 2001
- Research & Ideas
Making the Most of Government Upheaval
markets, trade tariffs, and taxation virtually overnight in 1991, sending shock waves throughout its economy. For YPF, at the time heavily diversified in cinemas, airlines, hotels, and restaurants in addition to energy, the first order of... View Details
Keywords: by Nancy O. Perry