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  • 27 Sep 2004
  • Research & Ideas

IBM Finds Profit in Diversity

interviewed were struck by Gerstner's interest and active involvement in the development of high-potential minority and female senior managers and junior executives; he took a personal interest in how they were being mentored and what their next View Details
Keywords: by David A. Thomas
  • 09 Feb 2009
  • Research & Ideas

Uncompromising Leadership in Tough Times

with them we were able to create a very different organization—less top down, more participative, one that offered more challenging jobs and informed people about results of the business on a regular basis. That began my intellectual... View Details
Keywords: by Martha Lagace
  • 25 Mar 2014
  • First Look

First Look: March 25

central path to job creation, economic growth, and prosperity. In the earliest stages of start-up business creation, the matching of entrepreneurial ventures to investors is critically important. The entrepreneur's business proposition... View Details
Keywords: Sean Silverthorne
  • 04 Sep 2018
  • First Look

New Research and Ideas, September 4, 2018

individuals have the choice to enact a variety of communication styles. We test the differential impact of being “warm and friendly” versus “tough and firm” in a distributive negotiation, when first offers are held constant and concession patterns are tracked. We View Details
Keywords: Dina Gerdeman
  • 21 Jul 2009
  • First Look

First Look: July 21

stronger. Download the paper: http://www.hbs.edu/research/pdf/09-051.pdf Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers (revised) Authors:David I. Levine and... View Details
Keywords: Martha Lagace
  • 05 May 2003
  • Research & Ideas

Sharing the Responsibility of Corporate Governance

resolved it. Since past behavior is the best indicator of future behavior, the board should ask candidates what concrete steps they took in their prior job to ensure that senior and lower-level managers were conducting the business with... View Details
Keywords: by Carla Tishler
  • 26 Jan 2004
  • Research & Ideas

How Women Can Get More Venture Capital

provide a track for professionally trained VCs; the Kauffman Fellows program brought top flight MBAs, both men and women, together with sponsoring VC firms. Its primary goal was to provide a new avenue for recruiting and View Details
Keywords: by Mallory Stark & Martha Lagace
  • 31 Oct 2017
  • Op-Ed

Op-Ed: In Tackling #MeToo, Don’t Ignore Micro-Insults That Harm Women’s Careers

diversity training programs aimed at attitudes are less effective than putting men and women together to accomplish tasks, which makes both competence and compatibility salient. FOSO is reasonable for some women in circumstances where... View Details
Keywords: by Rosabeth Moss Kanter
  • 03 Jan 2008
  • What Do You Think?

Does Judgment Trump Experience?

effort? If so, what kind of training would be required for those teaching "judgment"? To what degree could this supplement and perhaps accelerate a process of individual self-discovery in the real world? What do you think?... View Details
Keywords: by Jim Heskett
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

pandemic has motivated and facilitated lift outs in two key ways: Market volatility has motivated searches. Market agitation at any level, from firm to industry to global, can motivate people to browse job ads and take or make that first... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 16 Feb 2016
  • First Look

February 16, 2016

mortgages, accumulating twice the holdings of more seasoned managers. Moreover, inexperienced managers who personally experienced severe or recent adverse investment outcomes behaved more like seasoned managers. Training and institutional... View Details
Keywords: Sean Silverthorne
  • 21 Sep 2009
  • Research & Ideas

Excessive Executive Pay: What’s the Solution?

and not just inside the Beltway. At HBS, a group of MBAs last spring crafted and sent to Washington a bold proposal to create a nonprofit, public-private Corporate Governance College to employ and train a cadre of professional directors... View Details
Keywords: by Roger Thompson
  • 27 Apr 2009
  • Research & Ideas

Building Businesses in Turbulent Times

they were converted into securities and sold again and again. We can't fix our current economic problems by simply spending more money to buy bad debt. Rather, we need real innovation that creates jobs and drives productive economic... View Details
Keywords: by Staff
  • 02 Sep 2014
  • First Look

First Look: September 2

contributions to product design, but the same cannot be said for services. Undoubtedly many examples of outstanding service design exist, and we will mention some later in this work. But recognition of service design as a discipline, as a management function, or a... View Details
Keywords: Sean Silverthorne
  • 16 May 2017
  • First Look

First Look at New Ideas and Research, May 16

in innovative capabilities, and increased employee engagement as a result. The programs vary but have seven major elements in common. Companies should 1) team with governments or nonprofits experienced in working with people with disabilities, 2) use noninterview... View Details
Keywords: Re: Multiple Faculty
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

of Uncommon Service is that to achieve service excellence, you may need to make some tradeoffs. Is that a hard sell for some managers who are motivated to excel in all areas? A: Frei: Even superstar managers would probably admit to being better at some aspects of their... View Details
Keywords: by Deborah Blagg; Service
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

  Working PapersSecuring Jobs or the New Protectionism? Taxing the Overseas Activities of Multinational Firms Author:Mihir A. Desai Publication:(Forthcoming in Tax Notes) Abstract Tax policy toward American multinational firms would... View Details
Keywords: Martha Lagace
  • 14 Apr 2008
  • Research & Ideas

The Surprising Right Fit for Software Testing

If there is one job that many software analysts and programmers cannot stand, it is testing software on the path to launch. The grinding concentration and repetitive nature of the tasks serve to drive many techies around the bend.... View Details
Keywords: by Martha Lagace; Video Game; Web Services; Computer
  • 13 Nov 2012
  • First Look

First Look: November 13

country and firm-level data. Using data for 58 countries, we show that after the adoption of MCSR laws and regulations, the social responsibility of business leaders increases and both sustainable development and employee training become... View Details
Keywords: Sean Silverthorne
  • 16 Dec 2014
  • First Look

First Look: December 16

Publications December 2014 Management Science When Performance Trumps Gender Bias: Joint Versus Separate Evaluation By: Bohnet, Iris, Alexandra van Geen, and Max Bazerman Abstract—We examine a new intervention to overcome gender biases in hiring, promotion, and View Details
Keywords: Sean Silverthorne

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