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  • 13 Feb 2024
  • Research & Ideas

Breaking Through the Self-Doubt That Keeps Talented Women from Leading

for people to volunteer themselves. In ongoing work, Coffman continues to unpack the factors that lead to the under-representation of women in male-typed fields. She is currently studying how candidates seek out and process feedback about... View Details
Keywords: by Kara Baskin
  • 05 Feb 2024
  • Research & Ideas

The Middle Manager of the Future: More Coaching, Less Commanding

Good for Your Career After All Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Designer's note: Illustration created using art generated by Midjourney, an artificial intelligence tool. View Details
Keywords: by Ben Rand
  • November 2014
  • Article

Evidence on Self-Stereotyping and the Contribution of Ideas

By: Katherine Baldiga Coffman
We use a lab experiment to explore the factors that predict an individual's decision to contribute her idea to a group. We find that contribution decisions depend upon the interaction of gender and the gender stereotype associated with the decision-making domain:... View Details
Keywords: Groups and Teams; Decision Choices and Conditions; Organizations; Gender
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  • June 2017
  • Article

Creating Reciprocal Value Through Operational Transparency

By: Ryan W. Buell, Tami Kim and Chia-Jung Tsay
We investigate whether organizations can create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that increased contact... View Details
Keywords: Operational Transparency; Service Management; Production Management; Organizational Performance; Behavioral Operations; Service Operations; Service Delivery; Consumer Behavior; Labor; Organizational Design; Operations; Service Industry; United States; Kenya
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  • 17 Jul 2023
  • Research & Ideas

Money Isn’t Everything: The Dos and Don’ts of Motivating Employees

affects motivation. Are you taking away the part of the job that people really enjoy?” You Might Also Like: Are Your Employees Passing Up Incentives? Try Promoting the Programs More A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters How... View Details
Keywords: by Avery Forman
  • Program

Leadership for Senior Executives

innovator, change agent, and architect) Evaluate your leadership style and how you give and receive feedback Understand and leverage your leadership strengths Maximize talent in your organization Apply strategies for leveraging and... View Details
  • 09 Mar 2011
  • Working Paper Summaries

Accounting Scholarship That Advances Professional Knowledge and Practice

Keywords: by Robert S. Kaplan; Education
  • 2011
  • Book

What to Ask the Person in the Mirror: Critical Questions for Becoming a More Effective Leader and Reaching Your Potential

By: Robert Steven Kaplan
Successful leaders know that leadership is less often about having all the answers-and more often about asking the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your... View Details
Keywords: Leadership Development; Organizational Development; Reaching Your Potential; Career Planning; Management Styles; Interpersonal Communication; Leadership; Performance Effectiveness; Personal Development and Career
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  • Research Summary

Overview

I am currently a Principal or Co-Principal Investigator of five field-based randomized controlled trials, each of which examines the management of lay health workers in developing countries, with an eye toward generating theoretical insights and policy guidance on how... View Details
  • Research Summary

Overview

I am currently a Principal or Co-Principal Investigator of five field-based randomized controlled trials, each of which examines the management of lay health workers in developing countries, with an eye toward generating theoretical insights and policy guidance on how... View Details
  • 22 May 2008
  • Working Paper Summaries

Testing Strategy with Multiple Performance Measures Evidence from a Balanced Scorecard at Store24

Keywords: by Dennis Campbell, Srikant M. Datar, Susan L. Kulp & V.G. Narayanan; Food & Beverage
  • 05 Sep 2023
  • Book

Failing Well: How Your ‘Intelligent Failure’ Unlocks Your Full Potential

Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment Four Steps to Building the Psychological Safety That High-Performing Teams Need Today How to Learn from the Big Mistake You Almost Make Feedback or ideas... View Details
Keywords: by Michael Blanding
  • 05 Jul 2023
  • HBS Case

What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment

others experience us as a leader.” You Might Also Like: The Vinyl Renaissance: Take Those Old Records Off the Shelf The Hard Truth About Being a CEO What It Takes to Build an Organizational Culture That Wins Feedback or ideas to share?... View Details
Keywords: by Ben Rand
  • 28 Aug 2023
  • Research & Ideas

The Clock Is Ticking: 3 Ways to Manage Your Time Better

business administration in the Entrepreneurial Management Unit and founder of The Sabbatical Project. You Might Also Like: How Teams Work: Lessons from the Pandemic Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars' When a Vacation Isn’t... View Details
Keywords: by Kristen Senz
  • 22 Nov 2023
  • Research & Ideas

Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle

Experts Play It Too Safe: Innovation Lessons from a NASA Experiment Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: HBSWK View Details
Keywords: by Rachel Layne; Information Technology; Technology
  • 06 Nov 2023
  • Research & Ideas

Did You Hear What I Said? How to Listen Better

2023: Diversify Your Social Circle Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen What Companies Want Most in a CEO: A Good Listener Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details
Keywords: by Michael Blanding
  • 16 Feb 2024
  • Research & Ideas

Is Your Workplace Biased Against Introverts?

Passion Works Against You Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image created using images from AdobeStock/Stockmedia and AdobeStock/ BillionPhotos.com. View Details
Keywords: by Ben Rand

    How Google Sold Its Engineers on Management

    High-performing knowledge workers often question whether managers actually contribute much, especially in a technical environment. Until recently, that was the case at Google, a company filled with self-starters who viewed management as more destructive than beneficial... View Details
    • 21 Nov 2023
    • Research & Ideas

    Employee Negativity Is Like Wildfire. Manage It Before It Spreads.

    Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details
    Keywords: by Kristen Senz
    • 05 Dec 2023
    • Research & Ideas

    Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)

    choices influence meta-cognition,” they write. You Might Also Like: Looking to Leave a Mark? Memorable Leaders Don't Just Spout Statistics, They Tell Stories When Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part' Empower Your Employees to Make... View Details
    Keywords: by Kara Baskin