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  • 06 Oct 2023
  • Book

Yes, You Can Radically Change Your Organization in One Week

perspectives on the proposed solution. Improve your plan based on the feedback you receive. “I think that politicization has created a disconnect from the raw performance advantage that comes when different viewpoints are represented.”... View Details
Keywords: by Kristen Senz
  • Research Summary

Overview

I am currently a Principal or Co-Principal Investigator of five field-based randomized controlled trials, each of which examines the management of lay health workers in developing countries, with an eye toward generating theoretical insights and policy guidance on how... View Details
  • 17 Jul 2023
  • Research & Ideas

Money Isn’t Everything: The Dos and Don’ts of Motivating Employees

affects motivation. Are you taking away the part of the job that people really enjoy?” You Might Also Like: Are Your Employees Passing Up Incentives? Try Promoting the Programs More A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters How... View Details
Keywords: by Avery Forman
  • November 2014
  • Article

Evidence on Self-Stereotyping and the Contribution of Ideas

By: Katherine Baldiga Coffman
We use a lab experiment to explore the factors that predict an individual's decision to contribute her idea to a group. We find that contribution decisions depend upon the interaction of gender and the gender stereotype associated with the decision-making domain:... View Details
Keywords: Groups and Teams; Decision Choices and Conditions; Organizations; Gender
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  • June 2017
  • Article

Creating Reciprocal Value Through Operational Transparency

By: Ryan W. Buell, Tami Kim and Chia-Jung Tsay
We investigate whether organizations can create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that increased contact... View Details
Keywords: Operational Transparency; Service Management; Production Management; Organizational Performance; Behavioral Operations; Service Operations; Service Delivery; Consumer Behavior; Labor; Organizational Design; Operations; Service Industry; United States; Kenya
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  • 09 Mar 2011
  • Working Paper Summaries

Accounting Scholarship That Advances Professional Knowledge and Practice

Keywords: by Robert S. Kaplan; Education
  • 2011
  • Book

What to Ask the Person in the Mirror: Critical Questions for Becoming a More Effective Leader and Reaching Your Potential

By: Robert Steven Kaplan
Successful leaders know that leadership is less often about having all the answers-and more often about asking the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your... View Details
Keywords: Leadership Development; Organizational Development; Reaching Your Potential; Career Planning; Management Styles; Interpersonal Communication; Leadership; Performance Effectiveness; Personal Development and Career
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  • 05 Sep 2023
  • Book

Failing Well: How Your ‘Intelligent Failure’ Unlocks Your Full Potential

Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment Four Steps to Building the Psychological Safety That High-Performing Teams Need Today How to Learn from the Big Mistake You Almost Make Feedback or ideas... View Details
Keywords: by Michael Blanding
  • 06 Nov 2023
  • Research & Ideas

Did You Hear What I Said? How to Listen Better

2023: Diversify Your Social Circle Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen What Companies Want Most in a CEO: A Good Listener Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details
Keywords: by Michael Blanding
  • Research Summary

Overview

I am currently a Principal or Co-Principal Investigator of five field-based randomized controlled trials, each of which examines the management of lay health workers in developing countries, with an eye toward generating theoretical insights and policy guidance on how... View Details
Keywords: Development Economics; Policy; Health; Human Resources; Africa; India; United States
  • Research Summary

Overview

I am currently a Principal or Co-Principal Investigator of five field-based randomized controlled trials, each of which examines the management of lay health workers in developing countries, with an eye toward generating theoretical insights and policy guidance on how... View Details
Keywords: Development Economics; Policy; Health; Human Resources; Africa; India; United States
  • 22 May 2008
  • Working Paper Summaries

Testing Strategy with Multiple Performance Measures Evidence from a Balanced Scorecard at Store24

Keywords: by Dennis Campbell, Srikant M. Datar, Susan L. Kulp & V.G. Narayanan; Food & Beverage
  • 05 Jul 2023
  • HBS Case

What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment

others experience us as a leader.” You Might Also Like: The Vinyl Renaissance: Take Those Old Records Off the Shelf The Hard Truth About Being a CEO What It Takes to Build an Organizational Culture That Wins Feedback or ideas to share?... View Details
Keywords: by Ben Rand
  • Program

Leadership for Senior Executives

innovator, change agent, and architect) Evaluate your leadership style and how you give and receive feedback Understand and leverage your leadership strengths Maximize talent in your organization Apply strategies for leveraging and... View Details

    How Google Sold Its Engineers on Management

    High-performing knowledge workers often question whether managers actually contribute much, especially in a technical environment. Until recently, that was the case at Google, a company filled with self-starters who viewed management as more destructive than beneficial... View Details
    • 26 Apr 2024
    • HBS Case

    Deion Sanders' Prime Lessons for Leading a Team to Victory

    leaders should support and publicly tout their employees’ achievements, Gibson says. 5. Honesty is the best policy. Even when feedback might be tough for players to hear, Sanders believes it’s important to dole it out. Assistant coach... View Details
    Keywords: by Avery Forman; Sports
    • 28 Aug 2023
    • Research & Ideas

    The Clock Is Ticking: 3 Ways to Manage Your Time Better

    business administration in the Entrepreneurial Management Unit and founder of The Sabbatical Project. You Might Also Like: How Teams Work: Lessons from the Pandemic Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars' When a Vacation Isn’t... View Details
    Keywords: by Kristen Senz
    • 12 Mar 2024
    • Research & Ideas

    Publish or Perish: What the Research Says About Productivity in Academia

    the Next World Leaders in Higher Ed Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: AdobeStock/Lightfield Studios View Details
    Keywords: by Ben Rand; Education
    • Web

    How Coaching Can Help You - Alumni

    committed to helping alumni realize their unique career visions. They are trained to assist HBS alumni with all aspects of the career development process including: Self-assessment and career vision Developing job search strategies Resume and cover letter preparation... View Details
    • 22 Nov 2023
    • Research & Ideas

    Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle

    Experts Play It Too Safe: Innovation Lessons from a NASA Experiment Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: HBSWK View Details
    Keywords: by Rachel Layne; Information Technology; Technology