crisis management - Publications - Faculty & Research - Harvard Business School

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20 Mar 2000
Research & Ideas

No Place Like Home: America’s Housing Crisis and Its Impact on Business

imbalance. (photo: Webb Chappell) With the federal government's involvement diminishing, nonprofit organizations that specialize in public-private financing for housing and holistic community development have come to the fore. Laurie J. Gould (MBA '96) is View Details

Keywords: by Garry Emmons; Construction; Real Estate

December 2019 (Revised July 2020)
Case

Ray White

By: Boris Groysberg and Tricia Gregg

Ray White is an Australian real estate business that has been owned and operated by the White family for four generations. The business has expanded and prospered. However, as the industry faces new challenges and opportunities, how should the White family respond?... View Details

Keywords: Crisis; COVID-19; Pandemic; Family Business; Entrepreneurship; Leadership; Disruption; Information Technology; Health Pandemics; Crisis Management; Real Estate Industry; Australia

July 1997
Case

Technology Crisis and the Future of Agribusiness: Antibiotic Resistance in Humans and Animals

By: Ray A. Goldberg and Juan Enriquez-Cabot

Keywords: Agribusiness; Health Pandemics; Crisis Management; Agriculture and Agribusiness Industry

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October 2009
Article

Managing Risk in the New World

By: Robert S. Kaplan, Anette Mikes, Robert Simons, Peter Tufano and Michael Hofmann Jr.

Five experts gathered recently to discuss the future of enterprise risk management: Kaplan, the Baker Foundation Professor at Harvard Business School, who with his colleague David Norton developed the balanced scorecard; Mikes, an assistant professor at HBS who studies... View Details

Keywords: Forecasting and Prediction; Financial Crisis; Capital Structure; Job Cuts and Outsourcing; Risk Management

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May 2009
Teaching Note

The World Food Programme during the Global Food Crisis (TN) (A) and (B)

By: Eric D. Werker

Teaching Note for [709024] and [709052]. View Details

Keywords: Non-Governmental Organizations; Nutrition; Food; Crisis Management; Problems and Challenges; Poverty

21 Nov 2023
Research & Ideas

Employee Negativity Is Like Wildfire. Manage It Before It Spreads.

a function of the wind, and whether its overall intensity is increasing or decreasing.” Thinking about managing collective emotions is like thinking about controlling a fire. You care less about the individual trees and more about whether... View Details

Keywords: by Kristen Senz

16 Jan 2019
News

Workers are facing a caregiving crisis and companies refuse to acknowledge it

February 1983 (Revised May 1984)
Case

Managing Product Safety: The Ford Pinto

Presents an accounting of Ford Motor Company's handling of a product safety controversy (1970-77) surrounding its Pinto subcompact car. May be used as part of a series, Managing Product Safety, that provides an opportunity to compare and contrast the social response... View Details

Keywords: Safety; Crisis Management; Product; Auto Industry; United States

January 2011
Supplement

Fixed Income Arbitrage in a Financial Crisis (D): TED Spread and Swap Spread in May 2009

The D case briefly recounts the action that investment manager Albert Mills takes in the matter of an unusually low U.S. dollar fixed-floating swap spread. He must decide what to do next. View Details

Keywords: Credit Derivatives and Swaps; Interest Rates; Financial Crisis

April 2006 (Revised July 2006)
Case

Managing National Intelligence (A): Before 9/11

By: Jan W. Rivkin, Michael Roberto and Erika Ferlins

Examines the management of national intelligence prior to the terrorist attacks of September 11, 2001. Describes the actions taken by a variety of government agencies, including the FBI, the CIA, the FAA, and the Department of Defense, to detect and deter such attacks. View Details

Keywords: War; National Security; Organizational Design; Organizational Structure; Crisis Management; Management Systems; Public Administration Industry; United States

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November 2012 (Revised August 2013)
Teaching Note

Paul Thomson: Walker Insurance

By: Jim Sharpe

Keywords: Crisis Management; Acquisitions; Search Funds; Entrepreneurial Management; Entrepreneurs; Insurance; Turnarounds; Boards Of Directors; Sales Force Management; Entrepreneurship; Insurance Industry; Florida

December 1991 (Revised February 1992)
Case

Federated Department Stores, Inc.: Managing in a Hurricane

Describes Federated Department Stores following an important infusion of capital and before its subsequent Chapter 11 filing. The questions include how the company can be managed in a period of financial distress, whether it is possible or desirable to avoid Chapter... View Details

Keywords: Crisis Management; Insolvency and Bankruptcy; Retail Industry

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Web

Accounting & Management - Faculty & Research

Transformation ; Crisis Management ; Industrial Products Industry ; Construction Industry ; Greece ; Europe ; United States Citation Educators Related Serafeim, George, and Lena Duchene. "Transforming a... View Details

March 2015
Teaching Note

Gerry Pasciucco at AIG Financial Products

By: Gautam Mukunda and Thomas J. DeLong

Keywords: Accountability; Business ＆ Government Relations; Business Ethics; Codes Of Business Ethics; Crisis Management; Cross Functional Management; Cross Functional Teams; Financial Audits; Financial Crisis; Management; Teams; United States

July 2012 (Revised April 2013)
Case

Peter Jepsen

By: Howard H. Stevenson, Michael J. Roberts and James M. Sharpe

About to break bank covenants, Peter Jepsen has to deal with a contentious prior owner, improve profitability and staff appropriately all while maintaining credibility with his investors, in the furniture hardware company he has owned for less than a year. View Details

September 1988 (Revised November 1995)
Teaching Note

Phillips 66: Controlling a Company Through Crisis & Transforming for the 1990s, Teaching Note

By: Lynda M. Applegate

Keywords: Change Management; Crisis Management; Energy Industry

10 Apr 2023
Blog Post

Creating Emerging Markets Sustainability Series - Innovations to Address the Global Water Crisis

Creating Emerging Markets Sustainability Series – Innovations to Address the Global Water Crisis Cover image features Rosario Bazán (left) and Anil Jain (right). Between March 22 – 24th, world and business leaders from sectors spanning... View Details

2002
Chapter

Management Turnover and Financial Distress

By: S. C. Gilson

Keywords: Management Succession; Management Teams; Financial Condition; Financial Crisis

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August 2012 (Revised October 2015)
Technical Note

A Note on Trust

By: Jim Sharpe and Charles H. Green

The effective manager and leader understands and appreciates trust at both the personal and the organizational levels. Most managers focus more on being trusted than on trusting. The best way to be trusted is to be worthy of trust—to be trustworthy. View Details

Keywords: Turnarounds; Leadership Skills; Financial Crisis; Entrepreneurs; Entrepreneurship; Trust; Management Style; Leadership Style

September 2010
Case

Freddie Mac: Managing in Conservatorship

By: Robert Steven Kaplan, Nitin Nohria and Ben Creo

Ed Haldeman has recently become CEO of Freddie Mac, one of three major government sponsored enterprises (GSEs) charged with supporting U.S. residential mortgage finance. The company was placed into conservatorship by the U.S. treasury on September 7, 2008.... View Details

Keywords: Change Management; Financial Crisis; Mortgages; Leadership; Organizational Culture; Business and Government Relations; Financial Services Industry; United States

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