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Publications

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  • All HBS Web  (328)
    • News  (88)
    • Research  (178)
    • Events  (3)
    • Multimedia  (2)
  • Faculty Publications  (103)

Show Results For

  • All HBS Web  (328)
    • News  (88)
    • Research  (178)
    • Events  (3)
    • Multimedia  (2)
  • Faculty Publications  (103)
← Page 15 of 328 Results →
  • 19 May 2020
  • Research & Ideas

Why Privacy Protection Notices Turn Off Shoppers

By now, it’s an expected right-of-passage. As you enter credit card information for an online purchase, up pops two familiar words: “Privacy Notice.” Does seeing those words make you more confident about the... View Details
Keywords: by Michael Blanding; Retail
  • 01 Apr 2000
  • News

Q & A: A Conversation with IRS Chief Charles Rossotti

technology and customer relations, are models you'd like to emulate. Technology and customer relations are keys toward helping taxpayers have confidence in us and the way we do business. So we are looking at the private sector, particularly at companies such as View Details
Keywords: Garry Emmons
  • 24 Apr 2006
  • Research & Ideas

Managing Alignment as a Process

already occupies. Share customer lists and credit cards with the new businesses. Share the company's competency in product purchasing. Share key management skills with the new LOBS. Financially, SMI had dual... View Details
Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Fashion; Consumer Products; Retail
  • 11 Aug 2014
  • HBS Case

The Business of Behavioral Economics

You've done everything—endured diets, purged your freezer of Ben & Jerry's, and educated yourself on fat, sugar, and calories. Yet, you can't manage to lose weight. What's wrong with you? According to standard economic theory, which gives humans (perhaps too much)... View Details
Keywords: by Michael Blanding; Food & Beverage; Health
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

reviewing the company's marketing strategy for charge and credit cards in the United States. A variety of growth options exists for students to consider, including further penetration of existing markets and... View Details
Keywords: Martha Lagace
  • 12 Nov 2024
  • HBS Case

Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers

suggest matches with employers based on the nature of the crime, the amount of time since the conviction, and the nature of the job. For instance, “a low rating might be displayed for an individual convicted of credit View Details
Keywords: by Avery Forman; Employment
  • 08 Jun 2009
  • Research & Ideas

The Return of the Salesman

downturn will mean for salespeople? A: Well, if the impression of salespeople was low before the financial crisis, it has only gotten worse. Realtors, mortgage brokers, investment advisors, and telephone solicitors offering credit View Details
Keywords: by Sean Silverthorne; Retail
  • 10 Jan 2012
  • First Look

First Look: January 10

tool to alleviate capital constraints in scarce credit markets and unlock productive investments, others see those banks as conduits of cheap loans to politically connected firms that could obtain capital elsewhere. We test these... View Details
Keywords: Sean Silverthorne
  • 18 Oct 2024
  • News

My Worst Job

2004): Hi, my name is Torarie Durden, HBS class of 2004. The worst job I ever had was with a small business credit card company run by an enigmatic CEO who was a gigantic control freak, but also always felt... View Details
  • 13 Feb 2019
  • News

We’re All Going to Get Hacked

It’s looking for a particular pattern, probably a credit card pattern in this case, and didn’t find it. So it keeps on, every time it finds a new pathway—it just goes down it and marches down to the next... View Details
  • 25 Nov 2008
  • First Look

First Look: November 25, 2008

School Case 909-007 In 2008, the Japanese consumer payments landscape featured ongoing widespread use of cash, limited use of credit cards and rapid rise of e-money systems based on contactless technology... View Details
Keywords: Martha Lagace
  • 08 Nov 2016
  • First Look

November 8, 2016

reached a scale of approximately $150 million of funds in use for receivable purchases, the co-founders planned to tap into the securitization market for capital by issuing asset-backed securities (ABS), collateralized by a pool of receivables, much like the View Details
Keywords: Sean Silverthorne
  • 06 Nov 2006
  • Research & Ideas

How South Africa Challenges Our Thinking on FDI

those countries because people just didn't have credit cards or credit ratings so they could do a monthly billing. Those sorts of innovations might not be unique to a South... View Details
Keywords: by Martha Lagace
  • 02 Mar 2015
  • Research & Ideas

Retail Reaches a Tipping Point—Which Stores Will Survive?

they want, where they want for almost anything they desire. Associated with that, people are much more comfortable with ecommerce, giving their credit card numbers to Amazon and others, so the comfort and... View Details
Keywords: by Sean Silverthorne; Retail
  • 01 Dec 1999
  • News

A Class Act

and planned to get her money's worth." Keep those cards and letters coming! February 1, 1928 Theodore Sander, Jr., has resigned his position with Goldman, Sachs & Company and has been appointed assistant sales manager of the Royal Baking... View Details
Keywords: Nancy O. Perry
  • 26 Oct 2017
  • Research Event

In an Era of 'Fake News,' What is the Future of Advertising and Publishing?

tracking our activities on the internet. Ads, Eich pointed out, can be blocked, but tracking is difficult to block. To decouple purchases and website subscriptions from credit card companies and user... View Details
Keywords: by Jen Deaderick; Media & Broadcasting; Journalism & News
  • 11 Jul 2006
  • First Look

First Look: July 11, 2006

into online payments. PayPal, owned by eBay, has targeted online merchants outside eBay's auction community for its next wave of expansion. Google represents a potential threat to PayPal's "off eBay" strategy, as do incumbent View Details
Keywords: Sean Silverthorne
  • 27 May 2020
  • Research & Ideas

What South Korea Teaches the World About Fighting COVID

Control and Prevention—using big data, such as cellular data, credit card usage information, and surveillance camera footage—traced the infected person’s steps to locate everyone that he or she had come into... View Details
Keywords: by Doug J. Chung; Health
  • 25 Aug 2022
  • News

The Exchange: The Road Ahead for Crypto

tolerant. And it reduces your need to place trust in any individual centralized institution. In bitcoin, people submit transactions to the system, just like you might tell your credit card company to send... View Details
Keywords: Jen McFarland Flint; Securities, Commodities, and Other Financial Investments; Finance
  • 01 Jun 2017
  • News

Six Receive 2017 HBS Alumni Achievement Award

100-square-foot space in Bexley, Ohio. It had a window that faced a cinder-block wall. I had a card table, a computer, and a phone that I brought from home.” Not me: “If you had asked early on if I considered myself an entrepreneur, I... View Details
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