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  • 30 Aug 2017
  • Video

Meghan Joyce on Communication in Management

  • 12 Mar 2021
  • Video

A message to our PLD Community

  • Article

Choosing Between Lotteries: Remarkable Coordination Without Communication

By: Yoella Bereby-Meyer, Simone Moran, Brit Grosskopf and Dolly Chugh
The current research examines tacit coordination behavior in a lottery selection task. Two hundred participants in each of three experiments and 100 in a fourth choose to participate in one of two lotteries, where one lottery has a larger prize than the other.... View Details
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  • December 2019
  • Article

Communicating with Warmth in Distributive Negotiations Is Surprisingly Counterproductive

By: M. Jeong, J. Minson, M. Yeomans and F. Gino
When entering into a negotiation, individuals have the choice to enact a variety of communication styles. We test the differential impact of being “warm and friendly” versus “tough and firm” in a distributive negotiation, when first offers are held constant and... View Details
Keywords: Negotiation Style; Communication Strategy; Perception; Performance Effectiveness; Outcome or Result
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  • August 2000 (Revised November 2000)
  • Case

Building Brand Community on the Harley-Davidson Posse Ride

The second Harley-Davidson Posse Ride, a grueling 2,300 mile, 10-day trek from South Padre Island, Tex., to the Canadian Border is billed "for serious riders only." Harley Owner's Group (H.O.G.) Director Mike Keefe must decide whether this rolling rally deserves a... View Details
Keywords: Relationships; Customer Focus and Relationships; Brands and Branding; Motorcycle Industry; United States
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  • 01 Jun 2001
  • News

HBS Community Rolls Up Its Sleeves

In an ongoing commitment to public service, some three hundred HBS students, partners, faculty, and staff participated in the School’s annual Project Outreach event on Saturday, March 24. Fanning out across Greater Boston, volunteers devoted the day to a variety of... View Details
  • 2024
  • Working Paper

The Wade Test: Generative AI and CEO Communication

By: Prithwiraj Choudhury, Bart S. Vanneste and Amirhossein Zohrehvand
Can generative artificial intelligence (Gen-AI) transform the role of the CEO? This study investigates whether Gen-AI can mimic a human CEO and whether employees display aversion to Gen-AI communication. We present a framework of Gen-AI aversion that distinguishes... View Details
Keywords: Business or Company Management; AI and Machine Learning; Perception; Communication
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  • 09 Jul 2020
  • News

5 Tips for Communicating with Employees During a Crisis

  • June 2008
  • Teaching Note

Threadless: The Business of Community (TN)

By: Karim R. Lakhani
Teaching Note for 608707 View Details
Keywords: Internet and the Web; Civil Society or Community; Competition; Blogs; Business Model; Decisions; Design; Retail Industry; Apparel and Accessories Industry; Chicago
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  • Web

5.0 Community Standards Processes | MBA

5.0 Community Standards Processes Student Handbook 4.1 Student Travel 4.2 Student/Faculty Ventures 4.3 Missing Persons 4.4 Harvard University Identification Cards Policy 4.5 University-Wide Statement on Rights and Responsibilities 4.6 HBS... View Details
  • 1994
  • Chapter

Teaching Notes: Communicating the Teacher's Wisdom

By: J. E. Austin
Keywords: Teaching; Communication
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  • 1999
  • Chapter

The Concept of Integrated Marketing Communications

By: J. A. Deighton
Keywords: Marketing Communications; Integration
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  • 08 Nov 2019
  • Blog Post

Staying Connected to the Harvard Veterans Community After HBS

HBS is home to veterans of all branches of the US Military, as well as foreign militaries. Veterans bring a variety of unique and valuable skills to the HBS community and have many opportunities not only to connect with fellow veterans... View Details
  • 24 Apr 2014
  • News

Leading a community of health care providers

vision is to make DaVita (Italian for “giving life”) “the best dialysis company the world has ever seen.” Thiry is known as the “mayor of DaVita Village” by the company’s more than 50,000 employees, who are referred to as “teammates.” Thiry observes, “We are a View Details
  • 24 Apr 2014
  • News

Improving patient care through better communication

Harvard Business School Professor Amy C. Edmondson explores how open communication in hospitals leads to improved patient care. (Published April 2014) View Details
  • Video

Meghan Joyce on Communication in Management | Management Essentials

  • February 1992 (Revised March 1995)
  • Supplement

Amelia Rogers at Tassani Communications (B)

By: Linda A. Hill
Supplements the (A) case. View Details
Keywords: Telecommunications Industry
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  • January 2002
  • Article

How Communication Improves Efficiency in Bargaining Games

By: Kathleen L. McGinn, Leigh Thompson, Robert Gibbons and Max H. Bazerman
Keywords: Communication; Negotiation
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  • 18 Nov 2014
  • News

Enhancing educational opportunities in the community

Courtney Miller Cavatoni (MBA 1999) works to further educational opportunities as board chair of an independent school in southwestern Virginia, where good schools are attracting families and businesses to the area. (Published November 2014) View Details
  • 17 Feb 2003
  • Research & Ideas

Building Communities as Well as Companies

Despite the uncertain climate for start-ups, launching a business continues to hold irresistible appeal for aspiring entrepreneurs. For many African-Americans, entrepreneurship is seen as a means of building community as well as personal... View Details
Keywords: by Julia Hanna