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Show Results For
- All HBS Web
(1,646)
- People (22)
- News (568)
- Research (496)
- Events (4)
- Multimedia (10)
- Faculty Publications (158)
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- March 2022 (Revised November 2022)
- Case
When Should CEOs Speak Out Publicly? The 2021 Georgia Voting Law
By: William W. George, Hubert Joly and Amram Migdal
This case describes the March 2021 passage of a voting and elections law in the U.S. state of Georgia and reactions by corporations and corporate leaders to the law. Included are a brief history of voting rights in the United States and Georgia and an overview of the... View Details
Keywords: Voting Rights; CEO Activism; Communication; Communication Intention and Meaning; Communication Strategy; Forms of Communication; Announcements; Spoken Communication; Decision Making; Judgments; Voting; Demographics; Nationality; Race; Geography; Geographic Location; Geopolitical Units; Country; Government and Politics; Government Administration; Government Legislation; Political Elections; History; Law; Laws and Statutes; Rights; Leadership; Leadership Style; Management; Management Skills; Relationships; Business and Community Relations; Business and Government Relations; Business and Stakeholder Relations; Social Psychology; Status and Position; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; United States; Georgia (state, US)
- April 2019 (Revised January 2025)
- Case
Clear Link Technologies, LLC: Driving Sales with Peer Effects
By: Christopher Stanton, Richard Saouma and Olivia Hull
The importance of a good peer or coworker is widely discussed, but understanding the glue that makes coworkers valuable is less understood. This case sheds light on the importance of peers and the practices and environments that make a group greater than the sum of its... View Details
Keywords: Talent and Talent Management; Interactive Communication; Experience and Expertise; Decision Making; Training; Design; Compensation and Benefits; Knowledge Acquisition; Knowledge Sharing; Human Capital; Working Conditions; Measurement and Metrics; Outcome or Result; Performance; Performance Improvement; Research; Sales; Salesforce Management; Motivation and Incentives; Telecommunications Industry; Utah; United States
Stanton, Christopher, Richard Saouma, and Olivia Hull. "Clear Link Technologies, LLC: Driving Sales with Peer Effects." Harvard Business School Case 819-072, April 2019. (Revised January 2025.)
- March 2022
- Supplement
Winning Business at Russell Reynolds (B)
By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting–and... View Details
Keywords: Compensation; Collaboration; Executive Search Firms; Consulting Firms; Compensation and Benefits; Restructuring; Human Resources; Human Capital; Management Practices and Processes; Organizational Culture; Organizational Change and Adaptation; Social and Collaborative Networks; Recruitment; Selection and Staffing; Talent and Talent Management; Consulting Industry; Employment Industry; Asia; Europe; Latin America; Middle East; North and Central America; South America; Oceania
Bernstein, Ethan, and Cara Mazzucco. "Winning Business at Russell Reynolds (B)." Harvard Business School Supplement 422-046, March 2022.
- August 1977 (Revised July 1986)
- Background Note
How to Run a Meeting
Describes a number of simple techniques for planning and conducting management meetings. View Details
Ware, James P. "How to Run a Meeting." Harvard Business School Background Note 478-003, August 1977. (Revised July 1986.)
- 15 Aug 2024
- Op-Ed
Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience
the full stack of technology infrastructure to find out if your business could support continuous operations during an actual disruption. Are there clear roles and responsibilities for business continuity? People: Clearly define and View Details
Keywords: by Hise Gibson and Anita Lynch
- 18 Feb 2021
- Interview
Amy Edmondson: Are You Missing One of Your Most Important Jobs as a Manager?
By: Amy C. Edmondson and Chris Clearfield
During our conversation, we talked about:
• The renewed interest in the concept of psychological safety
• J.D. Thompson’s notion of “reciprocal coordination needs”
• How knowledge work does not produce objective or mechanical... View Details
• The renewed interest in the concept of psychological safety
• J.D. Thompson’s notion of “reciprocal coordination needs”
• How knowledge work does not produce objective or mechanical... View Details
"Amy Edmondson: Are You Missing One of Your Most Important Jobs as a Manager?" Episode 18. The Breakdown with Chris Clearfield (podcast), February 18, 2021.
- 24 Oct 2007
- Sharpening Your Skills
Sharpening Your Skills: Managing Innovation
Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions to be answered: Can innovation and creativity be managed? Where do creative ideas come... View Details
- 14 May 2020
- Research & Ideas
What Leaders Can Do to Fight the COVID Fog
have the resources, ideas, and ability to quickly pivot the deployment our sales strategy in a new format? How are we going to differentiate when our new mode of communication is the same as everyone else?” View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 08 Apr 2014
- First Look
First Look: April 8
Almandoz Abstract—A case study is presented on business ethics and bank management. The situation facing the president of a community bank established to operate as a green business and to consider ethical issues of bank loans when it is... View Details
Keywords: Sean Silverthorne
- 08 Dec 2003
- Research & Ideas
Is That Really Your Best Offer?
behavior on an ongoing basis. Communication is a central part of that story. Negotiators can have good reasons for not saying everything they're thinking. Holding back information can be a simple matter of self-defense. If a seller... View Details
Keywords: by Michael Wheeler
- 20 Jan 2017
- Research & Ideas
Here’s How Businessman Trump Is Likely to Approach the Presidency
handles that. And can he use those negotiating skills and those communication skills and create shared value skills in a situation where there’s... View Details
Keywords: by Christina Pazzanese
- 29 Sep 2011
- Sharpening Your Skills
Sharpening Your Skills: Leveraging Intellectual Property
Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered What are the keys to monetizing IP? How should I think about file-sharing... View Details
Keywords: Re: Multiple Faculty
- 27 Aug 2008
- Research & Ideas
Creating Leaders for Science-Based Businesses
Science Complex—four multistory buildings, due for completion in 2011—the centerpiece of the initial phase of Harvard's 300-acre development on the Boston side of the Charles River. New Management Skills Needed Both in the scale and scope... View Details
- 21 May 2001
- Research & Ideas
From Tigers to Kaleidoscopes: Thinking About Future Leadership
group The first two points are not as clear-cut as they might appear. While the leader's standard charge is to set direction, a leader also has to communicate a moral and strategic vision that actually inspires people to give their all.... View Details
Keywords: by Martha Lagace
- 26 Nov 2013
- First Look
First Look: November 26
increase the impact of a mailed communication on conversion rates to lower-cost, therapeutically equivalent medications, even when the testimonial is presented as coming from a more socially proximate peer. Publisher's link: View Details
Keywords: Sean Silverthorne
- 25 Sep 2017
- Research & Ideas
Why Politics is Failing America, and What Business Can Do To Help
access, which creates a major barrier to entry. Though no industry rolls out the red carpet to new competition, the Democratic and Republican parties have been particularly skillful in keeping challengers outside the two-party system from... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- April 2025
- Supplement
Joe Mazzulla and the Boston Celtics (B)
By: Linda A. Hill, James I. Cash and Lydia Begag
This case is a supplement to “Joe Mazzulla and the Boston Celtics” (A) and is set against the backdrop of the 2024 NBA Finals. It describes the impact of Mazzulla’s decision to rally his team with an aggressive “go for the kill” mindset instead of choosing language... View Details
Keywords: Personal Development and Career; Change Management; Communication; Values and Beliefs; Innovation and Invention; Decision Making; Innovation Leadership; Collaborative Innovation and Invention; Leadership; Leading Change; Leadership Development; Leadership Style; Crisis Management; Management Skills; Business Processes; Organizational Culture; Organizational Structure; Performance Efficiency; Sports Industry; Entertainment and Recreation Industry; United States
- 24 Oct 2005
- Research & Ideas
Building an IT Governance Committee
a peer at the senior management and board level. The expert's job is to challenge entrenched in-house thinking. He or she should not think ill of technology-averse cultures and must be a skilled communicator... View Details
Keywords: by Richard Nolan & Warren McFarlan
- 21 Jan 2013
- Research & Ideas
Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill
human capital, which measures the economic value of an employee's skill set and intellect. And now there's a new member of the capital lexicon: altruistic capital. "Altruistic capital is the idea that every individual has within them an... View Details
Keywords: by Carmen Nobel
- 20 Sep 2016
- First Look
September 20, 2016
to Jewish organizational life. Inspired by 30 years of pioneering work by retail giant Leslie Wexner’s philanthropic focus on Jewish leadership, More Than Managing brings together diverse and remarkable thinkers to address challenges facing View Details
Keywords: Sean Silverthorne