by William Kerr - Publications - Faculty & Research

05 Sep 2012
What Do You Think?

Will Business Management Save US Health Care?

Summing Up What Role Will Management Play in Saving US Health Care? The verdict is in, according to respondents of this month's column: Problems confronting health care in the US are much larger and broader than those that can be solved View Details

Keywords: by Jim Heskett; Health

26 Aug 2013
News

Built for Global Competition from the Start

07 Aug 2009
What Do You Think?

Why Can’t Americans Get Health Care Right?

care providers such as doctors and hospitals placing profits before client needs (David Stahl, John Van Slyke, Roger Chen, Jan Fersing, Hugh Quick, among others); the agency problem separating payers such as individuals, businesses, and the Government from users (Adam... View Details

Keywords: by Jim Heskett; Health

21 Sep 2020
Research & Ideas

Are You Sabotaging Your Own Company?

hamper productivity through “human obstruction” tactics, by purposely and surreptitiously making poor decisions and being uncooperative. “Making a faulty decision may be simply a matter of placing tools in one spot instead of another,”... View Details

Keywords: by Dina Gerdeman

20 May 2013
Research & Ideas

The Long-Term Fix to US Competitiveness

Competitiveness: Paths Forward," an HBS initiative, was an appearance by Boston Mayor Thomas Menino, who was brought in by wheelchair but rose to his feet to speak about how the city could be a model... View Details

Keywords: by Stephanie Schorow & Harvard Gazette

18 Nov 2014
First Look

First Look: November 18

television advertising influences online shopping. We construct a massive dataset spanning $3.4 billion in spending by 20 brands, including measures of brands' website traffic and transactions as well as ad content measures for 1,224... View Details

Keywords: Sean Silverthorne

07 Aug 2000
Research & Ideas

The Business of Biotech

heralding the start of National Biotechnology Month, as January 2000 had been designated by the U.S. Senate. For biotech, in fact, the party had begun months earlier, when hundreds of millions of dollars had poured into promising... View Details

Keywords: by Julia Hanna; Biotechnology; Health; Technology

09 Nov 2018
News

Google Reportedly Is Doubling Its Footprint in New York City. Here's What That Means for Your Business

02 Aug 2022
Research & Ideas

6 Strategies for Building Socially Responsible—and Profitable—Companies

A dozen years ago, Harvard Business School Professor George Serafeim wondered why some companies operated with an eye toward the greater good, while most did not. Back then, he always got the same response: Corporate leaders thought social and environmental practices... View Details

Keywords: by Lane Lambert

29 Apr 2008
Research Event

Venture Capital

Date: January 9-10, 2008 Faculty Chairs: Josh Lerner, William Sahlman Faculty Summary Report: Colloquium: Venture Capital What were the overall goals of the colloquium? The VC Conference is one in a series of 14 alumni and practitioner... View Details

Keywords: by Josh Lerner; Financial Services

20 Dec 2017
Lessons from the Classroom

How to Design a Better Customer Experience

Click HereHarvard Business School Professor Stefan Thomke describes how his Executive Education students use LEGO blocks to design customer experiences. (Video by Executive Education) Why do some product or service experiences have enough... View Details

Keywords: by Dina Gerdeman; Health; Entertainment & Recreation

30 Sep 2002
What Do You Think?

Are Business Schools Really Important “Crucibles of Leadership?”

second birth), requiring, as Zaleznik described it to me in a recent e-mail, "a turning into one's self ... following which one emerges with a deepened sense of self, and relatively free of dependency on the social structure." Zaleznik in turn was influenced... View Details

Keywords: by James Heskett

20 Aug 2009
Working Paper Summaries

A Decision-Making Perspective to Negotiation: A Review of the Past and a Look into the Future

Keywords: by Chia-Jung Tsay & Max H. Bazerman

30 Jul 2012
Research & Ideas

How Technology Adoption Affects Global Economies

It's not often that a best seller inspires academic research. If anything, it's usually the other way around. But Harvard Business School Associate Professor Diego A. Comin was motivated by reading Guns, Germs, and Steel, Jared Diamond's... View Details

Keywords: by Carmen Nobel

03 Jan 2018
Sharpening Your Skills

5 Career-Related New Year’s Resolutions (and 5 Tips for Keeping Them)

but success. To that end, we’re sharing some well-researched tips from Harvard Business School faculty to help you keep your career-related resolutions this year. 1. Resolution: To gain more respect at the office. Tip: Wear weird sneakers to work. Research View Details

Keywords: by Carmen Nobel

08 Sep 2011
What Do You Think?

What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?

Summing Up The first impression I get from respondents to this month's column is that Steve Jobs can't be replaced as CEO of Apple by just one person. Rather the succession must include at least a head of design (according to Yadeed Lobo)... View Details

Keywords: by James Heskett; Computer

18 Jul 2019
News

U.S. Targeting of Chinese Scientists Fuels a Brain Drain

01 Dec 2003
What Do You Think?

Is This the Twilight Era for the Managed Mutual Fund?

coverage of mutual fund management misdeeds. And part may be in the general ignorance about how funds are managed and investors charged for the services. Whatever the cause, according to William Donoghue, "The financial McCarthyism... View Details