Publications

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January 2002
Teaching Note

Ritz-Carlton Hotel Company, The TN

Teaching Note for (9-601-163). View Details

Keywords: Accommodations Industry; Service Industry

2021
Working Paper

COVID-19, Government Performance, and Democracy: Survey Experimental Evidence from 12 Countries

By: Michael Becher, Nicholas Longuet Marx, Vincent Pons, Sylvain Brouard, Martial Foucault, Vincenzo Galasso, Eric Kerrouche, Sandra León Alfonso and Daniel Stegmueller

Beyond its immediate impact on public health and the economy, the COVID-19 pandemic has put democracy under stress. While a common view is that people should blame the government rather than the political system for bad crisis management, an opposing view is that... View Details

Keywords: COVID-19 Pandemic; Government Performance; Democracy; Health Pandemics; Government and Politics; Crisis Management; Public Opinion

June 2022
Case

Michelin’s Green Gold Bahia Program: Leaving With Grace

By: Sandra J. Sucher, Shalene Gupta and Susan J. Winterberg

In 2015, the top management of French tire-maker Michelin, was evaluating Michelin’s approach to divesting its rubber plantations ten years after incorporating a novel strategy.
In 2004, Michelin had a Brazilian rubber challenge. Its Bahía plantation had been hit... View Details

Keywords: Divestment; Supply Chain Management; Natural Resources; Corporate Accountability; Corporate Social Responsibility and Impact; Rubber Industry; Auto Industry; Brazil; France

Educators

Web

Note on January 6 Events at U.S. Capitol | About

episode of their After Hours podcast. Mitt Romney, “ Romney Condemns Insurrection at U.S. Capitol ,” press release. Sandra Sucher and Shalene Gupta, “ The Breach of the U.S. Capitol Was a Breach of Trust ,”... View Details

11 Jan 2021
News

Strengthening Democracy

of the U.S. Capitol Was a Breach of Trust, by Professor Sandra Sucher and Shalene Gupta "Reflections on the Tumult in Washington D.C.," Professors Youngme Moon, Felix... View Details

March 2022
Supplement

The Impact of Layoffs: Malika Amrani

March 14, 2019
Article

How Boeing Should Have Responded to the 737 Max Safety Crisis

November 2008 (Revised September 2014)
Background Note

Differences at Work: The Leadership Challenge

This note reviews research findings on the leadership challenges of diversity, including the social psychology of similarity and difference, the value of multiple perspectives to problem-solving, the relationship between diversity and firm performance, and management... View Details

Keywords: Prejudice and Bias; Leadership; Behavior; Ethics; Organizational Culture; Diversity

Educators

November 2007 (Revised June 2016)
Background Note

Differences at Work: The Individual Experience

This note presents some basic concepts and findings from social science research that can help you anticipate and manage some of the complexities of differences at work. View Details

Keywords: Demographics

Educators

February 2007
Module Note

American Ground Summary: Assuming Leadership

A summary of the major themes discussed in the thirteenth class of The Moral Leader (EC curriculum). View Details

Keywords: Leadership; Moral Sensibility