by Robert Gibbons - Publications - Faculty & Research

26 Jun 2000
Research & Ideas

What’s an Internet Business Model? Ask a Health Care Professional

business: customers, products, value propositions, the capabilities and advantages any player brings that will allow the plans to meet success. And while businesses have always used a "platform" of technology of one kind or another to deliver products and services, the... View Details

Keywords: by Martha Lagace; Health

07 Mar 2000
Research & Ideas

Putting Health Care Consumers in the Driver’s Seat

health care by employers will result in a more cost-effective and efficient system. Participants submitted papers that were read in advance of the conference. These papers will be edited by Herzlinger and... View Details

Keywords: by Staff; Health

04 Sep 2012
Working Paper Summaries

Level II Negotiations: Helping the Other Side Meet Its ‘Behind the Table’ Challenges

Keywords: by James Sebenius

01 Jun 2007
What Do You Think?

How Should Pay Be Linked to Performance?

items caught my eye recently. The first was the report from the Home Depot annual meeting contrasting this year's investor-friendlier tone set by the company's new CEO, Frank Blake, with last year's, led by... View Details

Keywords: by Jim Heskett

03 Oct 2005
Research & Ideas

The Truck Driver Who Reinvented Shipping

Malcolm P. McLean, a truck driver, fundamentally transformed the centuries-old shipping industry, an industry that had long decided that it had no incentive to change. By developing the first safe, reliable, and cost effective approach to... View Details

Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace

10 Sep 2001
What Do You Think?

Do MBAs Need More Street Smarts?

savvy and political skill" (Mal Rudner). Efforts may be underway to understand more about issues related to street smarts. Lilly Evans, for example, cited the work in "practical intelligence" by Prof. View Details

Keywords: by James Heskett

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

joint venture with Toyota called NUMMI, approximately fifteen years ago. However, despite Toyota's openness and the genuinely honest efforts by other companies over many years to emulate Toyota, no one had yet matched Toyota in terms of... View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

30 Jul 2001
What Do You Think?

What’s the Future of Corporate Governance?

pays for it? Should there be an independent firm that is appointed by the SEC?" What do you think? Original Article Observers such as Jay Lorsch, in his book Pawns and Potentates, has argued that boards of directors often have... View Details

Keywords: by James Heskett

23 Jul 2008
Sharpening Your Skills

Sharpening Your Skills: Balanced Scorecard in Action

professor and Balanced Scorecard guru Robert S. Kaplan introduces BSC Customer Profitability Metrics. From Balanced Scorecard Report. Key concepts include: In their zeal to delight customers, some companies actually lose money with them... View Details

09 May 2011
Research & Ideas

Moving From Bean Counter to Game Changer

more low key. In fact, when we looked at it more closely, the risk management team was busy developing tools diligently toiling away and gaining enterprise-wide influence at multiple levels." Next Steps Mikes, who, with HBS professor View Details

Keywords: by Kim Girard; Banking

04 Aug 2003
Research & Ideas

Shackleton: An Entrepreneur of Survival

ship, the Endurance, became hopelessly trapped in pack ice, Shackleton abandoned one cherished goal and shouldered another that was forced on him by circumstance. Through extraordinary hardships that lasted almost two more years, he... View Details

Keywords: by Martha Lagace

16 Nov 2010
Lessons from the Classroom

Data.gov: Matching Government Data with Rapid Innovation

product development in firms and communities, co-wrote the case with former HBS professor Robert D. Austin and Yumi Yi to encourage further exploration of the benefits and tactics of open-data approaches. “ All agencies will have issues,... View Details

Keywords: by Martha Lagace; Technology

28 Jun 2010
HBS Case

Cincinnati Children’s Hospital Medical Center

details how one institution has implemented its own version of health-care reform, taking overall performance levels from well below average to the top 10 percent in the industry. Coauthored by HBS assistant professor Anita Tucker and... View Details

Keywords: by Julia Hanna; Health

15 Jan 2018
Research & Ideas

A Better Business Model for Fighting Cancer

Robert and Myra Kraft Family Foundation, the Kraft Precision Medicine Accelerator is a partnership between the foundation, Harvard Business School, and the Broad Institute of MIT and Harvard. The alliance is working to eliminate... View Details

Keywords: by Julia Hanna; Health; Pharmaceutical

20 Oct 2010
Op-Ed

Export Competitiveness: Reversing the Logic

Editor's Note: Christian Ketels wrote this paper for the World Bank's Development Debate, "What Do We Mean by Export Competitiveness and How Do Countries Achieve it in an Uncertain World?" held March 29, 2010. Ketels is... View Details

Keywords: by Christian Ketels

22 Jan 2008
Research & Ideas

New Challenges in Leading Professional Services

past, the work of PSFs was a gentleman's game—and now it's blood sport." Adding to the problem is the fact that many current leaders are overwhelmed trying to balance their dual roles of producer and manager. What's needed, DeLong and coauthors HBS professor... View Details

Keywords: by Sean Silverthorne; Consulting; Accounting; Legal Services

September 2018 (Revised November 2018)
Case

From Beirut With Love (A)

By: Christina R. Wing, Esel Y. Cekin and Samer Al-Rachedy

This case describes how Robert Fadel, CEO and chairman of ABC, one of Lebanon’s leading retail and real estate groups, professionalized the family business. Robert was the second son of the company’s founder, Maurice Fadel, who had run it single-handedly. Concerned... View Details

Citation

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12 Jul 2020
Book

The Harvard Business School Faculty Summer Reader 2020

What They Are Reading Jeff Bussgang Two of my books during the “summer of COVID” have been a deep case study into perhaps history’s greatest leader in crisis, The Splendid and the Vile: A Saga of Churchill, Family, and Defiance During the Blitz View Details

Keywords: by Staff

02 Jan 2012
Research & Ideas

Most Popular Articles of 2011

manager faced decisions that could have derailed the performer's career. A new case by Associate Professor Anita Elberse examines the strategic marketing choices that instead created a global brand. Why Leaders Lose Their Way (21,651)... View Details