• October 2020 (Revised August 2022)
• Case

Union Square Hospitality Group: Hospitality Included

By: Peter Boumgarden, Ryan W. Buell, Lamar Pierce and Richard Ryffel

In 2015, Union Square Hospitality Group (USHG), helmed by famous restauranteur Danny Meyer, sent shockwaves through the restaurant industry by announcing the end of tipping in its restaurants. Under its new policy, Hospitality Included (HI), USHG would charge higher... View Details

Keywords: Restaurants; Tipping; Revenue Sharing; Service Operations; Policy; Change; Human Resources; Management; Food and Beverage Industry

Citation

Educators

Purchase

Related

Boumgarden, Peter, Ryan W. Buell, Lamar Pierce, and Richard Ryffel. "Union Square Hospitality Group: Hospitality Included." Harvard Business School Case 621-047, October 2020. (Revised August 2022.)

• June 2015 (Revised January 2017)
• Case

Accor: Strengthening the Brand with Digital Marketing

By: Jill Avery, Chekitan S. Dev and Peter O'Connor

Accor, the world's leading hotel operator with a portfolio of fourteen hospitality brands (including Sofitel and Novotel) in 92 countries, prided itself on living up to its motto, "To open new frontiers in hospitality." Accor was indeed contemplating how to do just... View Details

Keywords: Digital; Hospitality; Branding; Brand Management; Marketing; Brands and Branding; Marketing Channels; Marketing Communications; Marketing Strategy; E-commerce; Accommodations Industry; Travel Industry; Tourism Industry; Europe; France

Citation

Educators

Purchase

Related

Avery, Jill, Chekitan S. Dev, and Peter O'Connor. "Accor: Strengthening the Brand with Digital Marketing." Harvard Business School Case 315-138, June 2015. (Revised January 2017.)

• Web

Lehman Brothers Timeline | Baker Library | Bloomberg Center | Harvard Business School

Library Search Search Search Lehman Brothers: 1850 - 2008 Exhibition Lehman Brothers Timeline 1844 Henry Lehman emigrates from Rimpar, Germany, and settles in Montgomery, Alabama, where he opens a general store specializing in dry goods. 1850s Henry Lehman is joined... View Details

• Web

Connect with Clubs - Recruiting

Hire Talent Connect with Clubs Hire Talent Connect with Clubs Partner with a HBS Student Club Reach targeted groups of students by connecting with over 50 career-related student clubs. Work with club leaders to sponsor events, advertise... View Details

• February 1994 (Revised September 1995)
• Case

Leland O'Brien Rubinstein Associates, Inc.: Portfolio Insurance

By: Peter Tufano

Leland O'Brien Rubinstein Associates, a small financial advisory firm founded in 1980, has created a successful business by selling a product commonly known as portfolio insurance. Portfolio insurance is a trading strategy that institutional investors use to establish... View Details

Keywords: Investment Portfolio; Insurance; Product; Financial Services Industry

Citation

Educators

Purchase

Related

Tufano, Peter, and Barbara Kyrillos. "Leland O'Brien Rubinstein Associates, Inc.: Portfolio Insurance." Harvard Business School Case 294-061, February 1994. (Revised September 1995.)

• August 1998
• Case

General Motors Corp. (D),The : 1993-1996

By: Peter Tufano

The fourth in a four-part series, the case details the financial policies and practices at General Motors from 1990 to 1996. This case describes the set of financial decisions taken by the firm as its business recovered, and focuses on an immediate decision faced by... View Details

Keywords: Corporate Finance; Auto Industry; United States

Citation

Educators

Purchase

Related

Tufano, Peter, Markus Mullarkey, and William J Widlern. "General Motors Corp. (D),The : 1993-1996." Harvard Business School Case 299-009, August 1998.

• Web

General Management - Faculty & Research

Emergency Savings By: Timothy Flacke and Peter Tufano May 2025 Case Fidji Simo: Growing the Pie at Instacart By: Hubert Joly , Leonard A. Schlesinger and James Barnett 2020 Book Capitalism at Risk: How... View Details

• Web

Creating Shared Value - Institute For Strategy And Competitiveness

even sustainability, but a new way to achieve economic success. The Role of Business in Society Evolving Approaches Interview with Peter Brabeck Chairman of the Board of Directors - Nestle S.A. Interviewed View Details

• January 1993 (Revised August 2003)
• Case

Sally Jameson: Valuing Stock Options in a Compensation Package

By: Peter Tufano

Details a thinly disguised situation faced by a recent Harvard MBA graduate who was forced by a prospective employer to place a dollar value on a grant of stock options. There are two objectives: 1) Serves as an introduction to option valuation, in which students have... View Details

Keywords: Valuation; Stock Options; Compensation and Benefits

Citation

Educators

Purchase

Related

Tufano, Peter, and Michael Lewittes. "Sally Jameson: Valuing Stock Options in a Compensation Package." Harvard Business School Case 293-053, January 1993. (Revised August 2003.)

• January 2007 (Revised October 2008)
• Case

H&R Block 2006

By: Peter Tufano

Mark Ernst, the Chairman, CEO and President of H&R Block, has to decide how to respond to a competitive threat posed by a competitor's refund-lending product. Block is the largest U.S. tax preparation firm, which competes not only on its tax preparation services, but... View Details

Keywords: Ethics; Financing and Loans; Personal Finance; Taxation; Corporate Social Responsibility and Impact; Competition; Financial Services Industry

Citation

Educators

Purchase

Related

Tufano, Peter, Arijit Roy, and Emily McClintock. "H&R Block 2006." Harvard Business School Case 307-091, January 2007. (Revised October 2008.)

• June 1994 (Revised September 1995)
• Case

Leland O'Brien Rubinstein Associates, Inc.: SuperTrust

By: Peter Tufano

Leland O'Brien Rubinstein Associates, Inc. (LOR), which profited by selling portfolio insurance to institutional investors, attempts to rebuild itself after the 1987 stock market crash by creating new products to meet the unsatisfied needs of equity investors. LOR... View Details

Keywords: Product Development; Financial Services Industry; United States

Citation

Educators

Purchase

Related

Tufano, Peter, and Barbara Kyrillos. "Leland O'Brien Rubinstein Associates, Inc.: SuperTrust." Harvard Business School Case 294-050, June 1994. (Revised September 1995.)

• 2008
• Working Paper

Just Keep My Money! Supporting Tax-time Savings with U.S. Savings Bonds

By: Peter Tufano

This paper reports the results of a 2007 experiment testing if specific process simplification can foster increased take-up rates for savings products, particularly by low-to-moderate income (LMI) households. Tax refund recipients at certain H&R Block tax preparation... View Details

Keywords: Household; Income; Bonds; Investment; Personal Finance; Saving; Taxation; United States

Citation

Read Now

Related

Tufano, Peter. "Just Keep My Money! Supporting Tax-time Savings with U.S. Savings Bonds." Harvard Business School Working Paper, No. 09-059, October 2008. (Revised August 2010.)

• Web

General Management Awards & Honors - Faculty & Research

sponsored by Haier Group and MLab Peter Tufano : Fellow of the Academy of Social Sciences (FAcSS). Deborah M. Winshel : Recipient of the HBS Club of New York’s John C.... View Details

• Web

HBS - The year in Review

in the fields of business administration, business economics, and organizational behavior. Class Day remarks were made by Class of 2022 Student Association Co-Presidents Brett Andersen and Irvin Gómez followed View Details

• October 2012 (Revised February 2019)
• Case

Whaling Ventures

By: Tom Nicholas and Jonas Peter Akins

Whaling was a prominent global industry in the nineteenth century and the United States was dominant. By 1850 there were about 900 whaling ships in the world and 700 of these were American. Rates of return on capital were high compared to benchmark investments, at... View Details

Keywords: Whaling; Organization Design; Entrepreneurship; Venture Capital; Finance; Organizational Design; Industry Growth; History; United States

Citation

Educators

Purchase

Related

Nicholas, Tom, and Jonas Peter Akins. "Whaling Ventures." Harvard Business School Case 813-086, October 2012. (Revised February 2019.)