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    • All HBS Web  (1,004)
      • Faculty Publications  (340)

      by Michael W. ToffelRemove by Michael W. Toffel →

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      • October 2008
      • Article

      Organizational Responses to Environmental Demands: Opening the Black Box

      By: Magali Delmas and Michael W. Toffel
      This paper combines new and old institutionalism to explain differences in organizational strategies. We propose that differences in the influence of corporate departments lead their facilities to prioritize different external pressures and thus adopt different... View Details
      Keywords: Environmental Sustainability; Management Practices and Processes; Decisions; Adoption
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      Delmas, Magali, and Michael W. Toffel. "Organizational Responses to Environmental Demands: Opening the Black Box." Strategic Management Journal 29, no. 10 (October 2008): 1027–1055.
      • July – August 2008
      • Article

      Help Employees Give Away Some of That Bonus

      By: Michael I. Norton and Elizabeth W. Dunn
      Employees who spend some or all of their bonuses on others-thereby creating what the authors call a "prosocial" workplace-are happier as a result. Managers can enhance that effect by providing opportunities to share the wealth. View Details
      Keywords: Philanthropy and Charitable Giving; Compensation and Benefits; Employees; Behavior; Happiness
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      Norton, Michael I., and Elizabeth W. Dunn. "Help Employees Give Away Some of That Bonus." HBS Centennial Issue Harvard Business Review 86, nos. 7/8 (July–August 2008): 27.
      • June 2008 (Revised January 2014)
      • Teaching Note

      Cook Composites and Polymers Co.

      By: Deishin Lee and Michael W. Toffel
      Teaching Note for [608055]. View Details
      Keywords: Chemical Industry
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      Lee, Deishin, and Michael W. Toffel. "Cook Composites and Polymers Co." Harvard Business School Teaching Note 608-079, June 2008. (Revised January 2014.)
      • June 2008 (Revised May 2017)
      • Case

      Cook Composites and Polymers Co.

      By: Deishin Lee, Michael W. Toffel and Rachel Gordon
      This case describes how a company improves resource efficiency and process quality in its manufacturing process by developing a waste by-product into a new product. The case describes how CCP cleans production equipment between batches using styrene, which becomes a... View Details
      Keywords: Innovation and Invention; Product Development; Business Processes; Performance Efficiency; Natural Environment; Wastes and Waste Processing; Pollutants; Environmental Sustainability; Chemical Industry; Manufacturing Industry
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      Lee, Deishin, Michael W. Toffel, and Rachel Gordon. "Cook Composites and Polymers Co." Harvard Business School Case 608-055, June 2008. (Revised May 2017.)
      • Article

      The Causes and Consequences of Industry Self-Policing

      By: Jodi L. Short and Michael W. Toffel
      Innovative regulatory programs are encouraging firms to police their own regulatory compliance and voluntarily disclose, or "confess," the violations they find. Despite the "win-win" rhetoric surrounding these government voluntary programs, it is not clear why... View Details
      Keywords: Corporate Disclosure; Governance Compliance; Law Enforcement; Policy; United States
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      Short, Jodi L., and Michael W. Toffel. "The Causes and Consequences of Industry Self-Policing." Yale Economic Review 4, no. 2 (Summer 2008).
      • May 2008 (Revised September 2009)
      • Teaching Note

      'Shad' Process Flow Design Exercise (TN)

      By: Michael W. Toffel and Stephanie van Sice
      This is a Teaching Note for 608-072. View Details
      Keywords: Design
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      Toffel, Michael W., and Stephanie van Sice. "'Shad' Process Flow Design Exercise (TN)." Harvard Business School Teaching Note 608-086, May 2008. (Revised September 2009.)
      • May 2008
      • Article

      Coerced Confessions: Self-Policing in the Shadow of the Regulator

      By: Jodi L. Short and Michael W. Toffel
      As part of a recent trend toward more cooperative relations between regulators and industry, novel government programs are encouraging firms to monitor their own regulatory compliance and voluntarily report their own violations. In this study, we examine how regulatory... View Details
      Keywords: Governance Compliance; Law Enforcement; Corporate Disclosure; Governing Rules, Regulations, and Reforms; Environmental Sustainability; Programs; Power and Influence; Organizations; Decisions; Business and Government Relations; United States
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      Short, Jodi L., and Michael W. Toffel. "Coerced Confessions: Self-Policing in the Shadow of the Regulator." Journal of Law, Economics & Organization 24, no. 1 (May 2008): 45–71.
      • 2008
      • Report

      Survey Questionnaire on Environmental Management Practices: Summary of Results by Industry and Practices

      By: Magali Delmas and Michael W. Toffel
      This document provides a summary of the results of a survey on Environmental Management Practices (EMP) conducted by the University of California at Santa Barbara during October and November 2003. The survey was sent to 3255 facilities in 8 industrial sectors: pulp,... View Details
      Keywords: Economic Sectors; Surveys; Management Practices and Processes; Corporate Social Responsibility and Impact; Business and Government Relations; Environmental Sustainability; Non-Governmental Organizations
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      Delmas, Magali, and Michael W. Toffel. "Survey Questionnaire on Environmental Management Practices: Summary of Results by Industry and Practices." Report, 2008. (2008. University of California, Institute for Social, Behavioral, and Economic Research.)
      • April 2008
      • Case

      Chunghwa Telecom Co., Ltd. (A)

      By: Paul W. Marshall, Michael Shih-ta Chen and Keith Chi-ho Wong
      In late November 2000, Chunghwa Telecom Co., Ltd., the once-monopolized telecom operator owned by the Taiwanese government, was on its way to privatization. Mr. C.K. Mao, Chairman of the company, who headed the job only three months earlier, after its prior chairman... View Details
      Keywords: Entrepreneurship; Governing Rules, Regulations, and Reforms; Employee Relationship Management; Leading Change; Organizational Change and Adaptation; Privatization; Competition; Telecommunications Industry; Taiwan
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      Marshall, Paul W., Michael Shih-ta Chen, and Keith Chi-ho Wong. "Chunghwa Telecom Co., Ltd. (A)." Harvard Business School Case 808-137, April 2008.
      • April 2008
      • Supplement

      Chunghwa Telecom Co., Ltd. (B)

      By: Paul W. Marshall, Michael Shih-ta Chen and Keith Chi-ho Wong
      In late November 2000, Chung Telecom Co., Ltd., the once-monopolized telecom operator owned by the Taiwanese government, was on its way to privatization. Mr. C.K. Mao, Chairman of the company, was headed the job only three months earlier, after its prior chairman... View Details
      Keywords: State Ownership; Jobs and Positions; Monopoly; Privatization; Competition; Decisions; Motivation and Incentives; Labor and Management Relations; Resignation and Termination; Compensation and Benefits; Price; Status and Position; Telecommunications Industry; Public Administration Industry; Taiwan
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      Marshall, Paul W., Michael Shih-ta Chen, and Keith Chi-ho Wong. "Chunghwa Telecom Co., Ltd. (B)." Harvard Business School Supplement 808-138, April 2008.
      • Mar 2008
      • Conference Presentation

      Shamed and Able: How Firms Respond to Information Disclosure

      By: Michael W. Toffel
      Keywords: Corporate Disclosure; Information
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      Toffel, Michael W. "Shamed and Able: How Firms Respond to Information Disclosure." Paper presented at the Erb Institute Colloquium, March 2008.
      • 29 Feb 2008
      • Conference Presentation

      Shamed and Able: How Firms Respond to Information Disclosure

      By: Michael W. Toffel
      Keywords: Corporate Disclosure; Information
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      Toffel, Michael W. "Shamed and Able: How Firms Respond to Information Disclosure." Paper presented at the Institutional Foundations for Industry Self-Regulation Conference, February 29, 2008.
      • 22 Feb 2008
      • Conference Presentation

      MapEcos: Introduction and Facility Information Disclosure

      By: Michael W. Toffel
      Keywords: Corporate Disclosure; Information
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      Toffel, Michael W. "MapEcos: Introduction and Facility Information Disclosure." Paper presented at the Small Business Environmental Roundtable, February 22, 2008.
      • 12 Feb 2008
      • Conference Presentation

      MapEcos: Facility Disclosure and Stakeholder Attention (preliminary analysis)

      By: Michael W. Toffel
      Keywords: Business and Stakeholder Relations; Corporate Disclosure
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      Toffel, Michael W. "MapEcos: Facility Disclosure and Stakeholder Attention (preliminary analysis)." Paper presented at the Toxic Release Inventory (TRI) National Training Conference, U.S. Environmental Protection Agency, Washington, DC, February 12, 2008.
      • 2008
      • Working Paper

      Contracting for Servicizing

      By: Michael W. Toffel
      Servicizing, a novel business practice that sells product functionality rather than products, has been touted as an environmentally beneficial business practice. This paper describes how servicizing transactions mitigate some problems associated with sales... View Details
      Keywords: Customer Focus and Relationships; Contracts; Market Transactions; Service Delivery; Service Operations; Sales
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      Toffel, Michael W. "Contracting for Servicizing." Harvard Business School Working Paper, No. 08-063, February 2008. (February 2008.)
      • 11 Jan 2008
      • Conference Presentation

      Are Management Standards Effective?

      By: Michael W. Toffel
      Keywords: Management; Standards; Performance Effectiveness
      Citation
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      Toffel, Michael W. "Are Management Standards Effective?" Paper presented at the Just Supply Chains Conference, January 11, 2008.
      • 27 Sep 2007
      • Conference Presentation

      Shamed and Able: How Firms Respond to Information Disclosure

      By: Michael W. Toffel
      Keywords: Information; Corporate Disclosure
      Citation
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      Toffel, Michael W. "Shamed and Able: How Firms Respond to Information Disclosure." Paper presented at the Workshop on Empirical Research in Operations Management, September 27, 2007.
      • 5 Aug 2007
      • Conference Presentation

      Coming Clean...and Cleaning Up? Examining the Effects of Self-Policing

      By: Michael W. Toffel
      Keywords: Outcome or Result; Governance Compliance
      Citation
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      Toffel, Michael W. "Coming Clean...and Cleaning Up? Examining the Effects of Self-Policing." Paper presented at the Academy of Management Annual Meeting, August 05, 2007.
      • 3 Aug 2007 - 8 Aug 2007
      • Conference Presentation

      How Well Do Social Ratings Actually Measure Corporate Social Responsibility?

      By: Michael W. Toffel
      Keywords: Corporate Social Responsibility and Impact; Measurement and Metrics
      Citation
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      Toffel, Michael W. "How Well Do Social Ratings Actually Measure Corporate Social Responsibility?" Paper presented at the Academy of Management Annual Meeting, Philadelphia, PA, August 03–08, 2007.
      • 30 Mar 2007
      • Conference Presentation

      Inspection Holidays and Compliance Outcomes: Examining the Outcomes of Self-Policing

      By: Michael W. Toffel
      Keywords: Outcome or Result; Governance Compliance
      Citation
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      Toffel, Michael W. "Inspection Holidays and Compliance Outcomes: Examining the Outcomes of Self-Policing." Paper presented at the Strategy and the Business Environment Conference, March 30, 2007.
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