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All HBS Web
(1,736)
- People (1)
- News (398)
- Research (1,161)
- Multimedia (9)
- Faculty Publications (609)
- 12 Jan 2004
- What Do You Think?
How Should We Think About the Exportation of Jobs?
this impact: the broad, shallow, positive impact on product prices versus the narrow, deep, negative impact on individuals." These quotes help sum up the nature of the thought-provoking debate stirred by this month's column. On the...
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by James Heskett
- 30 Sep 2002
- What Do You Think?
Are Business Schools Really Important “Crucibles of Leadership?”
Original Article The new book Geeks and Geezers by Warren Bennis and Robert Thomas, argues that all the leaders they studied, whether "geeks" (under thirty) or "geezers" (over seventy), have the ability to engage...
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by James Heskett
- 07 Mar 2005
- What Do You Think?
Should Business Management Be Regarded as a Profession?
this way: "It is hard for me to imagine that certification by itself would have a significant impact on a CEO's ethics...The real problem is the ability of CEOs to be CEOs." John Anderson commented that "Let's not assume...
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by James Heskett
- 04 Feb 2015
- What Do You Think?
Is There a Stanford-Google-Silicon Valley School of Management?
product-market view of the world; it was all about the automobile. The Google approach, by contrast, "is more an organization building. The premise is if you build an investment business and bring in enough great talent, they will...
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- 28 Nov 2012
- What Do You Think?
Should Pay-for-Performance Compensation be Replaced?
individualized) levels." Peter Lee added "The real issue is what you consider to be performance Performance is all about quality-quality of effort as well as results." Gerald Nanninga suggested that "let's solve the problem View Details
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by James Heskett
- 04 Nov 2002
- What Do You Think?
What’s Best for the Corporate Brain?
orderly introduction of new talent into an organization, perhaps by periodically identifying and letting the lowest performers go, was applauded. One of the comments reflects this view: "What is really important is that companies...
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by James Heskett
- 30 Apr 2001
- What Do You Think?
Dot.Com Shakeout: Chess or Roulette?
One reason is that the better-backed ventures had twelve to eighteen months of financing when the market for Internet-based start-ups tanked a year ago. Another is that, through relatively astute management, less well-financed organizations managed to survive View Details
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by James Heskett
- 01 Aug 2012
- What Do You Think?
Should CEOs Worry About ‘Too Big to Succeed?’
cause the lack of sufficient organic growth as opposed to the growth by mergers and acquisitions. As he put it, "Toobigs are enormously complex, with massive, self defeating strategies at war within, producing a lower return."...
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- 02 Dec 2002
- What Do You Think?
How Will We Respond to the “Moment of Truth” in Option Plans?
compensation committee of a major corporation knows that the coming "proposals" for the preservation of option grants at the top (supported by compensation consultant recommendations) will be based on such things as reward for...
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by James Heskett
- 01 Dec 2003
- What Do You Think?
Is This the Twilight Era for the Managed Mutual Fund?
a vile 'market timer' is a sad commentary on how inflexibly the mutual fund industry is viewed by academics, regulators and distributors." Richard Eckel suggests that both perceptions and real problems will be addressed when, among...
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by James Heskett
- 03 Apr 2006
- What Do You Think?
Has Globalization Reached Its Peak?
global basis . . . nothing short of dismantling the global economy could reverse the trend." Nari Kannan commented, "Clamping down on globalization by any country or company will ensure its own demise that much quicker."...
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by James Heskett
- 01 Feb 2017
- What Do You Think?
Is the Next Jobs Crisis Just Ahead?
be on jawboning corporations to keep their manufacturing jobs inside the country or penalizing those that “export jobs” by taxing their imports. This is part of a program to create 25 million US jobs in the next 10 years. Whether or not...
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- Web
Courses by Faculty - Course Catalog
James Sebenius Advanced Negotiation: Great Dealmakers, Diplomats, and Deals Negotiation, Organizations & Markets Spring 2025 Q3Q4 3.0 George Serafeim Risks, Opportunities, And Investments In The Era Of...
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- 09 Jul 2001
- Research & Ideas
Does Misery Love Companies? How Social Performance Pays Off
the empirical quest to link a firm's social investments to its financial returns has preoccupied researchers. Our goal in this paper is to reorient debate and research about social initiatives by business. We try to stimulate a fresh...
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by Joshua D. Margolis & James P. Walsh
- 18 Sep 2000
- Research & Ideas
Getting It Done: Improving Nonprofit Performance
making sure that these donations actually make a difference in alleviating some of the major ills and inequities of society. What, many ask, are the measures of effectiveness in these operations? Where is the accountability? Would there be better bang for the buck...
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by James E. Aisner
- Web
Courses by Faculty Unit - Course Catalog
Faculty Name Term Quarter Credits Advanced Negotiation: Great Dealmakers, Diplomats, and Deals James Sebenius Spring 2025 Q3Q4 3.0 Behavioral Economics for Managerial Decision Making Joshua Schwartzstein...
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- 30 Aug 2011
- News
Jobs made Apple great by ignoring profit
- 14 Sep 2015
- Research & Ideas
Rewriting the Rules of Service Competition
Editor's Note: Harvard Business School professors James Heskett, W. Earl Sasser, and Leonard A. Schlesinger literally wrote the book on service industry management with The Service Profit Chain. Now the trio is back with What Great...
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- 10 Jul 2000
- Research & Ideas
Privatization and the New European Economy
almost half of its stock was acquired by the SairGroup, a unit of Swissair; as of last April, their stake in the airline climbed to 85 percent. The move to the private sector has Sabena flying high. Its number of passengers has doubled...
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- 2015
- Chapter
"Level II" Negotiation Strategies: Advance Your Interests by Helping to Solve Their Internal Problems
Many negotiators have constituencies that must formally or informally approve an agreement. Traditionally, it is the responsibility of each negotiator to manage the internal conflicts and constituencies on his or her own side. Far less familiar are the many valuable...
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Sebenius, James K. "Level II" Negotiation Strategies: Advance Your Interests by Helping to Solve Their Internal Problems. In Negotiating in Times of Conflict, edited by Gilead Sher and Anat Kurz, 107–124. Tel Aviv: Institute for National Security Studies, 2015. Electronic.