Publications

December 1996 (Revised June 1997)
Case

Trinity College (A)

By: F. Warren McFarlan and Jaan Elias

Trinity College was an elite, private, liberal-arts college of some 1,800 students located in Hartford, CT. When Tom Gerety was chosen as Trinity's 17th president in 1989, he pledged to stay for ten years. Now less than five years at the job, Gerety announced he was... View Details

Keywords: Higher Education; Crisis Management; Management Succession; Planning; Social Enterprise; Education Industry; Connecticut

May 1978 (Revised February 1979)
Supplement

B.F. Goodrich (C)

By: F. Warren McFarlan and Ashis Gupta

Keywords: Manufacturing Industry

October 1991 (Revised May 1992)
Case

Aerospace Technology Manufacturing, Inc.: Industry, Company, and I/S Transitions

By: F. Warren McFarlan and C. J. Meadows

Keywords: Aerospace Industry; Technology Industry

January 1990
Case

Bituminous Insurance Companies

By: F. Warren McFarlan and H. Jeff Smith

Keywords: Insurance Industry

September 1989 (Revised December 1989)
Background Note

Note on the Credit Bureau Industry and the Fair Credit Reporting Act (FCRA)

By: F. Warren McFarlan and H. Jeff Smith

Keywords: Financial Services Industry

March 2006
Teaching Note

Restating Revenues and Earnings at INVESTools Inc. (TN) (A), (B),(C) and (D)

By: Michael D. Kimbrough and F. Warren McFarlan

Keywords: Earnings Management; Revenue; Financial Services Industry

March 1989
Case

Philips In-Car Entertainment (A)

By: F. Warren McFarlan and H. Jeff Smith

Keywords: Entertainment; Entertainment and Recreation Industry; Auto Industry

September 2005 (Revised January 2006)
Case

Restating Revenues and Earnings at INVESTools, Inc. (A)

By: Michael D. Kimbrough and F. Warren McFarlan

Relates the events leading up to the announcement in February 2005 that INVESTools, a Utah-based provider of investor education services, would be restating prior-year financial statements due to inappropriate revenue recognition. View Details

Keywords: Accounting; Accounting Audits; Financial Statements; Capital Markets; Currency Exchange Rate; Corporate Disclosure; Financial Services Industry; Education Industry; Utah

June 1986 (Revised July 1990)
Case

OTISLINE (A)

By: F. Warren McFarlan and Donna B. Stoddard

Describes the company's use of information technology to strengthen its position in the elevator sales and service market. Also demonstrates how information technology can be used to better manage and control a large geographically dispersed service organization. View Details

Keywords: Information Technology; Technology Adoption; Sales; Marketing; Rank and Position; Salesforce Management; Service Operations; Management Analysis, Tools, and Techniques; Global Range; Accounting; Business Ventures; Industry Growth

01 Feb 2000
News

Financial Services 24/7

offerings. A typical new player, for example, might spend over $100 million in advertising. "There is a big rush for market share," explains Crane. "Firms are gambling that when the dust settles, they will be one of the survivors." F.... View Details

Keywords: Susan Young

July 1997 (Revised June 2001)
Case

H.E. Butt Grocery Company: A Leader in ECR Implementation (B) (Abridged)

By: Robert D. Austin and F. Warren McFarlan

H.E. Butt Grocery Co. led the grocery industry in adopting many innovations, including category management, electronic data interchange, and continuous replenishment. They have also moved aggressively and profitably into newer applications such as Scanner-based payment... View Details

Keywords: Information Management; Independent Innovation and Invention; Innovation and Invention; Business Organization; Risk and Uncertainty; Science-Based Business; Cross-Cultural and Cross-Border Issues; Management Analysis, Tools, and Techniques; Risk Management; Electronics Industry; Computer Industry

September 1995
Teaching Note

FMC Corporation: Ground Systems Division TN

By: Donna B. Stoddard and F. Warren McFarlan

December 1993
Case

Severn Trent Water (A): A Change of IMAGE

By: F. Warren McFarlan and Chris L Marshall

Keywords: Change; Information Technology

June 1993
Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A) and (B) (Abridged)

By: F. Warren McFarlan and Katherine N. Seger

Describes the largest information systems outsourcing agreement in the industry from the perspectives of both companies involved in the deal. View Details

Keywords: Restructuring; Transition; Job Cuts and Outsourcing; Contracts; Agreements and Arrangements; Business Strategy; Information Technology