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- All HBS Web
(2,889)
- News (770)
- Research (1,678)
- Events (6)
- Multimedia (21)
- Faculty Publications (944)
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- 10 Oct 2018
- Research & Ideas
The Legacy of Boaty McBoatface: Beware of Customers Who Vote
McBoatface. Overruling the public’s wishes, NERC named the craft after British naturalist Sir David Attenborough. The public was outraged; newspaper editorials decried the lack of democracy, and citizens protested the unfairness of it all... View Details
- 01 Sep 2021
- What Do You Think?
Can We Train for Trust?
improvement in the average produced a 2.5 percent improvement in unit revenue, or $250,000 in added revenue per hotel. In spite of the economics, organizations apparently are doing a poor job of building positive employee experiences, whether through trust or other... View Details
Keywords: by James Heskett
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
forthcoming Hoboken, NJ: John Wiley & Sons The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth By: Edmondson, Amy C. Abstract—The Fearless Organization offers practical... View Details
Keywords: by Sean Silverthorne
- 19 Jun 2018
- Research Event
Has Environmental Sustainability Lost its Relevance?
iPhoto For businesses and other organizations seeking to overcome roadblocks to sustainability over the last few decades, much can be learned from the debates I heard at the recent Harvard Business School conference, Understanding and Overcoming Roadblocks to... View Details
- 26 Mar 2006
- Research & Ideas
The Office of Strategy Management
"Why is there such a persistent gap between ambition and performance?" ask Robert Kaplan and David P. Norton in "The Office of Strategy Management" in the October 2005 Harvard Business Review. "The gap arises, we... View Details
Keywords: by Martha Lagace
- 04 Oct 2022
- What Do You Think?
Have Managers Underestimated the Need for Face-to-Face Contact?
to a rubber band that snaps back toward a somewhat constant middle ground even after pandemic-level disruptions. Here’s the argument as it applies to remote work or “work from anywhere”: Remote work, already common, was first required by... View Details
Keywords: by James Heskett
- 15 Mar 2017
- Lessons from the Classroom
More Than 900 Examples of How Climate Change Affects Business
This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in... View Details
- 31 Aug 2020
- What Do You Think?
Why Don’t More Organizations Understand the Power of Diversity and Inclusion?
correlation vs. cause and effect. As commenter Diogenes put it, “Prove with a cogent methodology that racial and gender diversity lead to greater profitability. Prove causation, not correlation (which studies to date primarily by... View Details
Keywords: by James Heskett
- 25 Feb 2015
- Lessons from the Classroom
Scholars and Students Unpack the Digital Business Revolution
hedge fund, an Amazon employee focused on retail data, and a forecaster at General Electric," says HBS David Sarnoff Professor of Business Administration Marco Iansiti, who serves as faculty chair of the initiative and head of the... View Details
- 12 Nov 2018
- Research & Ideas
'Always On' Isn't Always Best for Team Decision-Making
Improve Collective Intelligence, written by Ethan Bernstein, the Edward W. Conard Associate Professor of Business Administration at Harvard Business School; Jesse Shore, assistant professor at Boston University’s Questrom School of... View Details
Keywords: by Roberta Holland
- 06 Jan 2016
- What Do You Think?
Why Do Leaders Get Their Timing Wrong?
Summing Up Is Good Timing in Management Primarily a Function of Strategy or Culture? Timing in executing change is an important responsibility of leadership. Responses to this month’s column suggest that if timing is the result of one person’s judgment, that judgment... View Details
- 02 Nov 2009
- Research & Ideas
Shareholders Need a Say on Pay
"Say on Pay Vote and CEO Compensation: Evidence from the UK," Ferri and coauthor David Maber (HBS DBA '09), assistant professor at University of Southern California, analyzed the provision, which has been available to United... View Details
- 14 Dec 2015
- Research & Ideas
Deflategate and the Sustained Success of the New England Patriots
discussions that we’ve had” The case study, written by HBS’s Marco Iansiti, the David Sarnoff Professor of Business Administration and head of the Technology and Operations Management unit, focuses on the... View Details
- 10 Sep 2024
- Research & Ideas
What Happens When Business Owners Turn to ChatBots for Advice
a doctoral student at HBS; Solène Delecourt and David Holtz, assistant professors at the University of California, Berkeley; and Berkeley doctoral student Nicholas G. Otis. While Koning describes the paradoxical outcomes as a “real... View Details
Keywords: by Ben Rand
- 04 Feb 2014
- What Do You Think?
Has Listening Become a Lost Art?
'positive responses' instead of finding out how we can do things better by listening and responding to 'negative responses.'" Others were not so sure. Tema Frank said she is not convinced that our ability to listen is any worse than it... View Details
Keywords: by James Heskett
- 17 Nov 2003
- Research & Ideas
The Business Case for Diabetes Disease Management
What should business people in particular know about the pros and cons of attempts to treat and control diabetes—or indeed other chronic diseases? That was the focus of a lively case-study discussion among some fifty participants led by... View Details
- 15 Oct 2012
- Research & Ideas
Why Business IT Innovation is so Difficult
has it, so why is it interesting?" she says. "I think it's pretty sexy plumbing." “There's a tremendous gap between the most IT-savvy firms and the IT laggards” McElheran believes IT has the potential to completely transform the supply side of business View Details
Keywords: by Maggie Starvish
- 06 May 2002
- Research & Ideas
Profits for Nonprofits: Earning Your Own Way
self-sufficient while not being self-sufficient ourselves?— Alfred Wise,Share Our Strength The session, led by HBS professor James E. Austin, featured three managers whose experiences highlight the challenges and benefits of thinking... View Details
Keywords: by Martha Lagace
- 04 Oct 2021
- What Do You Think?
How Do We Make Sure the Right People End Up with Power in Organizations?
soul destroying fiefdoms of self interest.” The dilemma of nature and nurture was framed by David Massello when he said, “Ah trust—starts at birth at least between baby and parent. I think people already own... View Details
Keywords: by James Heskett
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and... View Details