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  • All HBS Web  (1,271)
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  • 23 Sep 2022
  • Research & Ideas

8 Strategies to Sustain Business Innovation

navigating from DVDs by mail to creating content. The venerable cereal company Kellogg has been shifting from breakfast food to snacks. McDonald says the big question is whether a company can use those moments to chart a path to improved... View Details
Keywords: by Lane Lambert
  • 19 Jan 2023
  • Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

the model was accurate,” one interviewee told researchers, according to the paper. That employee confidence has big implications. In Tapestry’s case, revenue rose—and the leftover stock was less common—in stores where allocators used the... View Details
Keywords: by Rachel Layne
  • 03 Jan 2023
  • Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

your corporate processes.” Questions she might ask of a company during the “dig” process include: What is the company’s pay scale by race, gender, and level? Would it share that data with everyone in the firm? Would it provide employees... View Details
Keywords: by Pamela Reynolds
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

experimentation. Uncertainty in this sense refers not to scientific questions about the coronavirus, but to what effect the virus will have on the future. What new realities will it generate? What will recovery look like? How long will it take? What will a post-COVID... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 11 Jan 2021
  • Research & Ideas

Is A/B Testing Effective? Evidence from 35,000 Startups

products... You make more changes overall, so [adopting A/B testing] doesn’t come at the cost of big ideas.” On average, firms that used A/B testing to select the best features for their websites had higher page views, along with visitors... View Details
Keywords: by Kristen Senz
  • 21 Mar 2018
  • Research & Ideas

Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity

Will Machine Learning Make You a Better Manager? Companies Love Big Data But Lack the Strategy To Use It Effectively Is There Still a Role for Judgment in Decision-Making? What do you think? Is machine... View Details
Keywords: by Michael Blanding; Technology; Information
  • 02 May 2005
  • Research & Ideas

Four VCs on Evaluating Opportunities

Entrepreneurs have to have a clear sense of the opportunity and how to build the business. But the best ones are willing to reexamine their assumptions and are willing to veer left or right or pivot all the way around when the data... View Details
Keywords: by Lauren Barley
  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

an order giver to a team member in an interdependent process." Making A Team Successful In The Face Of Disrupted Routines Through the analysis of detailed qualitative and quantitative data gathered from interviews with members of... View Details
Keywords: by Hilah Geer
  • 13 Jan 2020
  • Research & Ideas

Do Private Equity Buyouts Get a Bad Rap?

different kinds of transactions and different time periods.” In order to analyze private equity’s effects, Lerner and his colleagues had to overcome several hurdles. The data they analyzed comes from the US Census and Internal Revenue... View Details
Keywords: by Michael Blanding; Financial Services; Banking
  • 04 Mar 2019
  • What Do You Think?

What’s the Antidote to Surveillance Capitalism?

peterhowell Summing Up: Can Single Nations Counter the Threat of Surveillance Capitalism? We’re on our own, with the possible support of government, in any efforts to counter the effects of surveillance capitalism. It’s only natural that businesses today use View Details
Keywords: by James Heskett; Advertising; Consumer Products
  • 04 Jan 2012
  • First Look

First Look: January 4

Environmental, Social, and Governance [ESG]) information, including data produced by the Carbon Disclosure Project (CDP), is growing. Using data from Bloomberg we analyze this interest from a variety of... View Details
Keywords: Carmen Nobel
  • 13 Feb 2020
  • Book

Open Your Organization to Honest Conversations

develop a systemic plan for change that will realign the company with the new strategy and cultural values. “This isn’t a vote,” Beer emphasizes. “Leaders are still the ones making the decisions, but they’re getting valid and compelling View Details
Keywords: by Dina Gerdeman
  • 15 Nov 2022
  • Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

data-id=_/mDiFwaKGIcrwxD50eGAV][/div] TikTok’s short-form video content is designed for short attention spans, but sampling seems to lead to craving—people rarely watch just one. Among digital media, the data show TikTok holds its billion... View Details
Keywords: by John Deighton and Leora Kornfeld
  • 18 Jan 2016
  • Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

for talent, and it’s all focused on these high productivity people, and very, very little on those workers who actually may hurt organizational performance,” Minor says. Fired toxic workers can leave a big mess for companies to clean up.... View Details
Keywords: by Roberta Holland
  • 18 Oct 2011
  • First Look

First Look: October 18

expenditures, general consumer inability to budget and forecast, bank incentives, and community norms and social capital. Furthermore, using both national data and a natural experiment, we find that access to payday lending seems to lead... View Details
Keywords: Sean Silverthorne
  • 15 Oct 2020
  • Research & Ideas

IT Job Wages Are No Longer 'Exceptional'

including two economic recessions. Smaller cities and rural areas were excluded because of missing data for at least one year during this time period. Using data from the Bureau of Labor Statistics,... View Details
Keywords: by Rachel Layne; Information Technology
  • 01 Mar 2011
  • First Look

First Look: March 1

look large and compelling. But it can have significant downsides. Leaders who prefer to zoom in tend to create policies and systems that depend too much on politics and favors. They can focus too closely on personal status and on turf protection. And they often miss... View Details
Keywords: Sean Silverthorne
  • 27 Feb 2019
  • Research & Ideas

The Hidden Cost of a Product Recall

Evidence from Medical Device Firms, released in January. Bigger recalls, bigger reactions Using 13 years of US Food and Drug Administration data and a novel set of competitor classification algorithms, the team created a detailed history... View Details
Keywords: by Danielle Kost; Manufacturing; Consumer Products; Auto; Medical Devices & Supplies
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

work? Iansiti: Netflix has been using AI for many years in a lot of different ways, for example, by learning how people choose movies according to the thumbprint picture that appears on the Netflix service. As a consumer, if you’re thinking about watching “The Crown,”... View Details
Keywords: by Dina Gerdeman
  • 26 Aug 2014
  • First Look

First Look: August 26

engage in risk-taking behaviors (Study 5). In addition, we demonstrate that guilt enhances the sense of control over uncontrollable events, an illusory control (Studies 3, 4, and 5), and found that a model with illusory control as a mediator is consistent with the... View Details
Keywords: Sean Silverthorne
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