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  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

even though it may not be polished and perfect? Do they break the rules in a good way? Now, what happens as your company grows and there’s more complexity in the business or more structure? Will they resent the bureaucracy? Will they refuse to be managed or adopt the... View Details
Keywords: by Julia Austin
  • Article

Unconscious Bias Training That Works

By: Francesca Gino and Katherine Coffman
To become more diverse, equitable, and inclusive, many companies have turned to unconscious bias (UB) training. By raising awareness of the mental shortcuts that lead to snap judgments—often based on race and gender—about people’s talents or character, it strives to... View Details
Keywords: Implicit Bias; Social Integration; Empathy; Prejudice and Bias; Employees; Training; Attitudes; Behavior; Organizational Change and Adaptation
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  • 2015
  • Book

Presence: Bringing Your Boldest Self to Your Biggest Challenges

By: Amy Cuddy
We often meet life's challenges with fear and anxiety. We fail to be our best and end up feeling regretful and powerless. In Presence, Amy Cuddy presents a scientifically grounded way to align our speech and nonverbal behavior with our beliefs, abilities, and... View Details
Keywords: Negotiation; Attitudes; Emotions
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  • 21 Sep 2020
  • Research & Ideas

Are You Sabotaging Your Own Company?

hamper productivity through “human obstruction” tactics, by purposely and surreptitiously making poor decisions and being uncooperative. “Making a faulty decision may be simply a matter of placing tools in one spot instead of another,” the manual says. “A... View Details
Keywords: by Dina Gerdeman
  • May 2011
  • Article

The Power of Small Wins

By: Teresa M. Amabile and Steven J. Kramer
What is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries, the authors found that nothing contributed more to a positive inner work life (the mix of emotions, motivations, and... View Details
Keywords: Creativity; Interpersonal Communication; Employee Relationship Management; Leadership; Performance Effectiveness; Emotions; Motivation and Incentives; Groups and Teams; Collaborative Innovation and Invention; Innovation Leadership; Working Conditions; Management Practices and Processes; Management Skills; Mission and Purpose; Organizational Culture; Performance Productivity; Attitudes; Behavior; Happiness; Perception; Trust; Time Management; Resource Allocation; Business or Company Management; Goals and Objectives; Managerial Roles
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  • Web

Entrepreneurial Management Curriculum - Faculty & Research

management as its core educational organizing framework. The Required Curriculum has historically had a core course in general management and The Entrepreneurial Manager (TEM) provides a powerful context in which to learn about general management. TEM seeks to build... View Details
  • 01 Dec 2023
  • News

Rounding the Bend

introduced in 2018. At that time, brands weren’t terribly interested, but attitudes have shifted, Homer says. “We believe that every brand and retailer will have a resale strategy in the future.” TAILORED SOLUTIONS The shirt on your back... View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade; Apparel Manufacturing; Manufacturing
  • 05 Jun 2023
  • What Do You Think?

Is the Anxious Achiever a Post-Pandemic Relic?

from home. Among other things, the luxury of not having to commute to an office has provided them an opportunity (and a motive) to think deeply about their future, their attitude toward the “time vs. money” tradeoff, and ways of achieving... View Details
Keywords: by James Heskett
  • 29 Oct 2012
  • Research & Ideas

Are You Paying a Tip--or a Bribe?

tipping and corruption is counterintuitive in the United States. But there is a fuzzy line between the two." Countries with higher rates of tipping behavior also tended to have higher rates of corruption The research might help executives avoid falling into a trap... View Details
Keywords: by Dina Gerdeman
  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

highly dependent on the attitude of the team leader and can vary greatly across teams. "[The surgeon] is very regimented," said the member of one team. "Proper decorum is his big thing." "In Doctor D's room,"... View Details
Keywords: by Hilah Geer
  • 01 Aug 2022
  • What Do You Think?

Does Religious Belief Affect Organizational Performance?

research has concentrated on the influence that a CEO’s background can have on his or her attitude toward uncertainty and willingness to take risks, with subsequent outcomes for the organizations studied. But there hasn’t been much... View Details
Keywords: Re: James L. Heskett
  • 27 Nov 2019
  • Sharpening Your Skills

Secrets for Creating a Long-Lasting Brand

media marketing that attempts to engage consumers with a playful approach can end up not funny at all. Research Papers Assessing the Impact of CEO ActivismEvidence on how CEO activism can influence public opinions about government policies and consumer View Details
Keywords: by Sean Silverthorne; Retail
  • 01 Sep 2023
  • News

Hands-on Learning About Global Markets

A certificate of appreciation was presented to Ellie Care representatives Francisco Garcia Zavaleta (COO) and Gervasio Videla Dorna (cofounder and CEO), at left, and to Patricio Alba (cofounder and CIO), far right, by HBS students Maxwell Nii Laryea, third from left,... View Details
Keywords: Jennifer Gillespie
  • 17 Jun 2011
  • HBS Case

KFC’s Explosive Growth in China

deserves single-minded attention." That attitude extends from the boardroom of Yum! Brands to the menus in KFC restaurants. A small number of items would be familiar to Western visitors—mashed potatoes, corn on the cob, fried bone-in... View Details
Keywords: by Maggie Starvish; Food & Beverage
  • 17 Apr 2022
  • Book

How to Avoid the 'Ethical Slide' That Leads Companies Astray

Company managers have likely heard the old quip: Business ethics is a contradiction in terms. That’s because too often, business is viewed as a hard-hearted enterprise, driven by getting ahead at all costs, even if that means cutting ethical corners. But that View Details
Keywords: by Lane Lambert
  • 08 Nov 2022
  • Research & Ideas

How Centuries of Restrictions on Women Shed Light on Today's Abortion Debate

infibulation, an invasive form of genital cutting that makes intercourse painful, and about how restricted she is in her freedom of movement. Becker also draws data from the World Values Survey, which examines values, beliefs, and moral View Details
Keywords: by Kara Baskin
  • 05 May 2020
  • Research & Ideas

China Tariffs and Coronavirus a Double Hit to American Retailers

relatively quickly at the consumer level,” Cavallo says. “That didn’t happen.” Instead, companies seemed to adopt a wait-and-see attitude with the trade war, frontloading some purchases before the tariffs took effect to minimize their... View Details
Keywords: by Michael Blanding
  • July–August 2018
  • Article

How CEOs Manage Time

By: Michael E. Porter and Nitin Nohria
In 2006 Harvard Business School’s Michael E. Porter and Nitin Nohria launched a study tracking how large companies’ CEOs spent their time, 24/7, for 13 weeks: where they were, with whom, what they did, and what they were focusing on. To date, Porter and Nohria have... View Details
Keywords: CEOs; Executives; Time Management; Attitudes; Managerial Roles; Leadership; Performance Effectiveness; Strategy; Decision Making; Organizational Culture
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  • January–February 2018
  • Article

Ads That Don't Overstep: How to Make Sure You Don't Take Personalization Too Far

By: Leslie John, Tami Kim and Kate Barasz
Data gathered on the web has vastly enhanced the capabilities of marketers. With people regularly sharing personal details online and internet cookies tracking every click, companies can now gain unprecedented insight into individual consumers and target them with... View Details
Keywords: Digital Marketing; Customization and Personalization; Information; Customers; Attitudes
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  • 01 Feb 2023
  • What Do You Think?

Will Hybrid Work Strategies Pull Down Long-Term Performance?

work strategies appear to be useful short-term solutions to both a massive global pandemic and, at least in the US, a talent shortage. Even so, how do you explain the contrast in attitude toward them among at least some practitioners and... View Details
Keywords: by James Heskett