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Show Results For
- All HBS Web
(386)
- People (1)
- News (74)
- Research (287)
- Multimedia (3)
- Faculty Publications (196)
- 01 Apr 2000
- News
The World at a Click
Like so many dot-com businesses these days, the Internet travel industry is, well, taking off. Among the e-travel elite are Travelocity.com, known for the depth of its travel content and bolstered by distribution relationships with... View Details
Keywords: Margie Kelly
- 01 Dec 2017
- News
Enhancing Students’ Cultural Intelligence
travel stores to help the airline enhance customer satisfaction—provided insight on Mexico’s travel industry and, equally important, a new perspective on teamwork. “There were no designated leaders in the... View Details
- 01 Feb 1997
- News
OPM Reunion Snapshots
notes Kathy. Bernard Foulquies (3rd OPM) Representing the fifth generation of his family in the industrial textile business in England and France, Bernard Foulquies attended OPM after filling out an application he found in an View Details
- 25 Mar 2013
- Research & Ideas
How Chapter 11 Saved the US Economy
It's no surprise that Harvard Business School professor Stuart C. Gilson gave an enthusiastic thumbs-up to the recently announced $11 billion US Airways/American Airlines merger. The deal, which came after American's parent company, AMR... View Details
- 01 Dec 2010
- News
Eight Join HBS Faculty
teaches the first-year course Technology and Operations Management. His research focuses on techniques to evaluate and improve the performance of complex systems in the airline and sports industries. Fearing earned his Ph.D. from MIT in... View Details
- Web
Awards | Social Enterprise | Harvard Business School
included, and the amounts must be calculated into U.S. dollars. The traveler can be reimbursed for these expenses after the trip has occurred and upon presentation of appropriate documentation. Airline & Train Expenses View Details
- 04 Dec 2000
- What Do You Think?
Have We Overdone Deregulation and Privatization?
Summing Up Let's hear it for deregulation, at least its long-term effects. It's well worth the short-term disruptions and consumer confusion. That's the near-unanimous judgement of those of you responding to my recent piece on the subject. Among the benefits cited for... View Details
Keywords: by James Heskett
- Profile
Tim Nicolette
LEK Consulting in Boston where I gained a lot of basic business, analytical, and strategic skills, and exposure to a wide range of industries from airlines and retail to biotech and P.E. But fundamentally, I... View Details
- 30 Jan 2019
- What Do You Think?
Who Will Measure up to These Two Remarkable Leaders?
Summing Up: Which Schools Will Produce the Next Generation of Transformative Leaders? This month’s column featured two leaders who were able to build organizations that literally transformed the mutual fund and airline industries. In the... View Details
- 14 Sep 2015
- Research & Ideas
Rewriting the Rules of Service Competition
Editor's Note: Harvard Business School professors James Heskett, W. Earl Sasser, and Leonard A. Schlesinger literally wrote the book on service industry management with The Service Profit Chain. Now the trio is back with What Great... View Details
- 25 Aug 2022
- News
The Great Priority Reset
future, airlines will have to make some major operational moves, from reconfiguring cabins to examining the economics of certain routes. Those traveling for pleasure, meanwhile, aren’t waiting—and they are driving change at the airport.... View Details
- 01 Mar 2014
- News
Feedback
they gave was of a European hospital that changed scheduling to be patient-centric. The entire patient experience was vastly improved and did not hurt the hospital's income. Other than the airline industry... View Details
Keywords: Health, Social Assistance
- 14 Oct 2014
- First Look
First Look: October 14
Publications October 2014 Journal of International Economics The Global Agglomeration of Multinational Firms By: Alfaro, Laura, and Maggie Xiaoyang Chen Abstract—The explosion of multinational activities in recent decades is rapidly transforming the global landscape... View Details
Keywords: Sean Silverthorne
- 01 Sep 2005
- News
Predictable Surprises
political biases in preventing leaders from recognizing and acting on warning signs of impending disasters. Could you give an example of each? In the book, we talk about the cognitive biases of those involved in the fishing industry who... View Details
- 20 Sep 2016
- First Look
September 20, 2016
effect dominates the negative within-firm effect post IPO. We build a firm industry model with endogenous entry to quantify the importance of two competing selection mechanisms: an increasing share of R&D-intensive firms in the... View Details
Keywords: Sean Silverthorne
- 01 Mar 2009
- News
Your Taxi Is Waiting
Clinton’s advance staff, experience launching a low-cost airline in China, and time at UBS Warburg’s London office. Ogden, whose CV includes various roles in finance and the nonprofit sector, worked most recently for Bridges Ventures, a... View Details
- 23 Jan 2008
- First Look
First Look: January 23, 2008
a question related to whether the poor should be helped by the government or if they should help themselves, while the measure of luck is the share of the oil industry in the state's economy multiplied by the price of oil. The correlation... View Details
Keywords: Martha Lagace
- 01 Feb 1999
- News
Entrepreneurs Speak at HBS
companies with estimated annual revenues of $4 billion, is one of the world's most colorful business leaders. His oft-repeated message: "If your business isn't fun, it's ultimately going to be worthless to you." From its airline to... View Details
- Profile
Mariano Bomaggio
during my undergraduate career, I became more interested in the business side of things. It seemed more complex; there were more dimensions you cannot control compared to a standard engineering problem." After graduation, Mariano spent a couple of years in the... View Details
- 31 Jan 2005
- Research & Ideas
Rethinking Marketing’s Conventional Wisdom
marketing and psychology. Moon is a recipient of the HBS Student Association Award for teaching excellence and has twice received a Hellman Faculty Fellowship, presented annually to a junior faculty member for outstanding research. Gary Emmons: Are there View Details