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Show Results For
- All HBS Web
(2,099)
- People (15)
- News (721)
- Research (683)
- Events (5)
- Multimedia (100)
- Faculty Publications (249)
- 26 May 2016
- Video
Graduation Reflections
- 30 May 2019
- Video
Dean Nitin Nohria Speaks to the Class of 2019
- 09 Jun 2024
- Blog Post
The EC Formula: MBA Class of 2024 Looks Back
industries and functions. We asked members of the MBA Class of 2024 what EC course will help them succeed in their various sectors, why they pursued an MBA, what advice they would give to prospective MBA students in their fields, and... View Details
- 19 May 2016
- News
Faculty Offer Words of Wisdom for Graduates
AI Risks: "Marketing for AI Failure"
The five key hazards to watch out for when AI fails—along with practical advice for managers who want to reduce blame, protect their brand, and strengthen consumer trust. View Details
- June 16, 2020
- Article
Your Customers Have Changed. Here's How to Engage Them Again.
By: Rohit Deshpandé, Ofer Mintz and Imran S. Currim
The coronavirus makes your customers less able and less willing to spend than before. How should you re-engage with them? Advice from Rohit Deshpandé and colleagues. View Details
Deshpandé, Rohit, Ofer Mintz, and Imran S. Currim. "Your Customers Have Changed. Here's How to Engage Them Again." Harvard Business School Working Knowledge (June 16, 2020).
- 04 Aug 2020
- Video
Learn From The Leaders
- 20 Oct 2014
- News
How millennials fit into today's workplace
- 17 Aug 2016
- Video
Take Charge of Your EC Year
- Video
Madhav Chavan & Rukmini Banerji
Dr. Madhav Chavan, Co-Founder and President of Pratham Education Foundation, relays advice on ways to prepare an organization for new leadership, providing examples from his own experience. View Details
- 22 Jun 2021
- News
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
Negotiation Insight Series by Professor Malhotra
In 2020, I created a series of 40 short videos with free advice on negotiationView Details
- Video
Mohammed Al Barwani
Mohammed Al Barwani, founder of the Oman-based diversified group MB Holding Company, shares his advice to young entrepreneurs starting a business, including the need for simplicity.
View Details- March 2001 (Revised March 2002)
- Background Note
Service Recovery
Discusses the value of service recovery to service organizations working to enhance customer loyalty. Also provides practical advice to managers and examines strategies proven helpful to service organizations in their recovery objectives. View Details
Hallowell, Roger H. "Service Recovery." Harvard Business School Background Note 801-342, March 2001. (Revised March 2002.)
- 29 Jan 2013
- News
Creating the Perfect Super Bowl Ad
- 18 May 2021
- News
Launching a Career in the COVID Economy? Here Are 5 Tips.
- 11 Jan 2018
- News
How the AASU Conference Inspired Steven Rogers
- 30 May 2017
- First Look
First Look at New Research and Ideas, May 30
By: Cheng, J. Yo-Jud, and Boris Groysberg Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52696 Seeker Beware: The Relational Costs of Ignoring Advice By: Blunden, Hayley, Alison Wood... View Details
Keywords: Sean Silverthorne
- December 2009
- Article
How to Combat Online Ad Fraud
By: Benjamin Edelman
Online advertisers frequently fall victim to dishonest, tech-savvy publishers. Here's a sampling of common scams with some advice on how to outwit their perpetrators. View Details
Edelman, Benjamin. "How to Combat Online Ad Fraud." Harvard Business Review 87, no. 12 (December 2009): 24–25.
- September 2010 (Revised December 2010)
- Case
Compass Maritime Services, LLC: Valuing Ships
By: Benjamin C. Esty and Albert W. Sheen
Tom Roberts, a founding partner of Compass Maritime Services, a New Jersey-based shipping research and consulting firm, has been asked by a new potential customer in May 2008 for advice on purchasing a capesize bulk carrier. After identifying a suitable ship with his... View Details
Keywords: Decision Choices and Conditions; Judgments; Price; Management Analysis, Tools, and Techniques; Negotiation Offer; Mathematical Methods; Ship Transportation; Valuation; Consulting Industry; Shipping Industry
Esty, Benjamin C., and Albert W. Sheen. "Compass Maritime Services, LLC: Valuing Ships." Harvard Business School Case 211-014, September 2010. (Revised December 2010.)