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  • All HBS Web  (684)
    • News  (95)
    • Research  (511)
    • Events  (4)
    • Multimedia  (3)
  • Faculty Publications  (147)

Show Results For

  • All HBS Web  (684)
    • News  (95)
    • Research  (511)
    • Events  (4)
    • Multimedia  (3)
  • Faculty Publications  (147)
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  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

and their health.” · In a memo to employees, Morgan Stanley’s CEO, James Gorman, wrote, “While long term we can’t be sure how this will play out, we want to commit to you that there will not be a reduction in force at Morgan Stanley in 2020. Aside from a View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 15 Nov 2011
  • First Look

First Look: November 15

theoretical models emphasizing the role of managerial myopia. Download the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1603484 The Impact of a Corporate Culture of Sustainability on Corporate Behavior and Performance... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2023
  • What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

the right people is far more strategically important than where they perform their job As remote opportunities have become more pervasive, the main focus should be on the support structure you put in place to ensure your View Details
Keywords: by James Heskett
  • 16 Oct 2017
  • Research & Ideas

The Most Successful Startups Have Hands-On Founders

Stanford’s Graduate School of Business. In studying 100 founders of Indian software companies, they found that those who exert more hands-on management—keeping close tabs on workers with regular evaluations, setting expectations, creating... View Details
Keywords: by Dina Gerdeman
  • 21 Sep 2020
  • Research & Ideas

Are You Sabotaging Your Own Company?

During World War II, the predecessor to the US Central Intelligence Agency produced a secret field manual detailing how “citizen-saboteurs” could disrupt the operations of enemy organizations. In addition to inflicting physical damage, the manual notes that View Details
Keywords: by Dina Gerdeman
  • 30 Mar 2020
  • Research & Ideas

The New Rules for Remote Work: Pandemic Edition

table or at least put them on a back burner for now, and let workers know which projects should be prioritized, says HBS Senior Lecturer Julia Austin, who provides leadership coaching to companies. “While now is a time to foster trust and... View Details
Keywords: by Dina Gerdeman
  • 01 Apr 2013
  • Research & Ideas

First Minutes are Critical in New-Employee Orientation

The first few minutes of new employee orientation, if done right, can lead to happier and more productive workers and, ultimately, increased customer satisfaction. Unfortunately, a lot of companies do it wrong. In many firms, employee... View Details
Keywords: by Carmen Nobel; Web Services; Service; Telecommunications
  • 17 Feb 2022
  • Book

When Employees Feel a Sense of Purpose, Companies Succeed

many took as the key to their business success. More recently, the limitations of “strong” cultures have come into focus. As important as conformity is, leaders and companies have recognized that organizational performance hinges on the... View Details
Keywords: by Ranjay Gulati
  • 11 Mar 2014
  • First Look

First Look: March 11

particularly strongly and to construct risk indicators to predict taxpayers' responses. We show results from an application in Chile and describe lessons learned during the implementation. August 2013 JAMA Surgery Informal Peer Interaction and Practice Type as... View Details
Keywords: Sean Silverthorne
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

performance evaluations by describing the effects of implicit penalties (rewards), whereby workers ranked at the top (bottom) of objective performance rankings fail to receive... View Details
  • 13 Aug 2021
  • Research & Ideas

Managers, Here’s How to Bond with New Hires Remotely

significantly improve the performance and satisfaction of workers and boost the chances of hiring them permanently, according to the results of the study by Harvard Business School professors Iavor I.... View Details
Keywords: by Lane Lambert
  • 26 May 2003
  • Research & Ideas

When Silence Spells Trouble at Work

prevalent in organizations. ... How easy it is for a boss to send a powerful signal that a worker should be quiet. —Leslie A. Perlow Silence often starts when we choose not to confront a difference. Given the dissimilarities in our... View Details
Keywords: by Leslie A. Perlow
  • 01 May 2017
  • Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

Source: Geber86 When a worker struggles to meet the demands of a particular position, the problem may not be with the employee—maybe it’s the job’s design that is wrong. A poorly designed job can work against even the most dedicated... View Details
Keywords: by Dina Gerdeman
  • 01 Sep 2006
  • What Do You Think?

Are We Ready for Self-Management?

or internal to the organization. However, the path to greater latitude on the job is not short. It involves, as Pradipta Saha commented, "Selecting the right entry-level employee ." We have found, for example, that high View Details
Keywords: by James Heskett
  • 28 Sep 2011
  • Research & Ideas

The Profit Power of Corporate Culture

creating effective cultures. A 2010 Conference Board study revealed that only 45 percent of US workers were satisfied with their jobs—the lowest level in the history of the survey. Our Q&A with Heskett begins with that dour figure.... View Details
Keywords: by Sean Silverthorne
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

variability than was the case historically. Under the new policy, dividends would be tied to the company's underwriting results, its performance relative to predetermined goals, and a target payout ratio. Progressive's new policy was... View Details
Keywords: Martha Lagace
  • 03 Jan 2023
  • What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

that what worked for him in the 20th century would not work today. Some might argue that what worked for Frances Hesselbein in a nonprofit organization would not work in an organization in which performance is bottom-line oriented. Her... View Details
Keywords: Re: James L. Heskett
  • 08 Oct 2018
  • Research & Ideas

Knowing What Your Boss Earns Can Make You Work Harder

francescoch Learning that a co-worker earns more than you can decrease your job performance while increasing the likelihood of you searching for a new job, according to a new research study. On the other hand, learning what your manager... View Details
Keywords: by Rachel Layne
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

We have to recalibrate our minds in terms of why we’re doing remote work now.  In this moment of panic, when companies and workers are trying to figure out how to be productive and how to be happy working from home, the most practical... View Details
Keywords: by Dina Gerdeman
  • 18 Nov 2022
  • HBS Case

What Does It Take to Safeguard a Legacy in Asset Management?

professionals with an existing track record.” New employees relocate to Baltimore, where the firm is based. Investment teams are composed of generalists, not specialists, which maximizes knowledge sharing. The approach breaks with the common practices of treating... View Details
Keywords: by Rachel Layne; Financial Services
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