Publications

June 2001 (Revised May 2002)
Case

Spir-It, Inc. (B): Managing People

When Jack Sindler founded Spir-it, Inc. in 1934, he was the company's sole employee. By 1999, Sindler's firm more than survived its first 55 years. Employment was up to nearly 200, with facilities in two states and work done in three shifts. The product line--which had... View Details

Keywords: Growth Management; Production; Business Growth and Maturation; Interpersonal Communication; Logistics; Human Resources; Diversity Characteristics; Manufacturing Industry

19 Mar 2018
Sharpening Your Skills

8 Ways To Be An Environmentally Conscious Manager

don't necessarily conflict with making a profit, business leaders today don't face such formidable challenges to their views. Still, what can managers do to ensure that their industries, their companies, their workplaces, their work,... View Details

Keywords: by Sean Silverthorne; Energy

2019
Working Paper

Improving Working Conditions in Global Supply Chains: The Role of Institutional Environments and Monitoring Program Design

By: Jodi L. Short, Michael W. Toffel and Andrea R. Hugill

Activism seeking to improve labor conditions in global supply chains has led transnational corporations to adopt codes of conduct and monitor suppliers for compliance, but it is unclear whether these formal organizational structures raise labor standards. Drawing on... View Details

SSRN

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August 1996
Case

Howard, Shea & Chan Asset Management (B); The Partnership Meeting

By: Benson P. Shapiro

Continues the plot about growth and sales strategies, and adds interesting pricing and sales compensation elements. The partners' meeting sharpens the disagreements among the five partners, and forces Anne Howard, the managing partner, to develop a clear action plan. View Details

Keywords: Growth and Development Strategy; Price; Sales; Strategy; Asset Management; Partners and Partnerships; Service Industry

17 Apr 2019
Research & Ideas

How Managers Stifle Creativity

breakthroughs in an Academy of Management Discoveries article, Creativity, Artificial Intelligence, and a World of Surprises. "Your immediate manager plays a huge role in establishing your View Details

Keywords: by Danielle Kost

September 2008
Supplement

Adobe Systems: Working Towards a "Suite" Release (B)

By: David A. Thomas and Lauren Barley

The case examines the tools a manager can use to keep her project on track and manage conflict and tension as Adobe prepares to launch Creative Suite 3, the biggest software release in the company's 25-year history. The protagonist, Yvonne Murray, is a group program... View Details

Keywords: Change; Interpersonal Communication; Crisis Management; Product Launch; Projects; Conflict of Interests; Integration; Software

August 29, 2017
Article

How to Successfully Work Across Countries, Languages, and Cultures

By: Tsedal Neeley

According to a recent McKinsey Global Institute report, the number of people in the global labor force will reach 3.5 billion by 2030. Among the enormous changes this will demand are new skills, attitudes, and behaviors. A five-year study of the global workforce at... View Details

Keywords: Global Range; Globalized Firms and Management; Employees; Competency and Skills; Success

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September 2011 (Revised January 2012)
Case

Gerson Lehrman Group: Managing Risks

By: Boris Groysberg, Paul Healy and Sarah L. Abbott

It was June 2011 and Alexander Saint-Amand, President and CEO of Gerson Lehrman Group, the largest expert network firm globally, has found his firm once again in the midst of controversy. This controversy centered around a number of insider trading cases that had been... View Details

Keywords: Risk Management

12 Jul 2004
Research & Ideas

Enron’s Lessons for Managers

Some events mark a generation. If a marker is a source of deep learning about ourselves, as Malcolm Salter believes it is, then the Enron crisis is exactly that for business people. Political scientists have the Bay of Pigs; engineers have the Challenger disaster. And... View Details

Keywords: by Martha Lagace

September 2008
Case

Adobe Systems: Working Towards a "Suite" Release (A)

By: David A. Thomas and Lauren Barley

The case examines the tools a manager can use to keep her project on track and manage conflict and tension as Adobe prepares to launch Creative Suite 3, the biggest software release in the company's 25-year history. The protagonist, Yvonne Murray, is a group program... View Details

Keywords: Management Analysis, Tools, and Techniques; Product Launch; Projects; Groups and Teams; Conflict Management; Power and Influence

Research Summary

Leadership, Innovation, and Talent Management

By: Linda A. Hill

Hill is working on various research projects. The first, Leadership as Collective Genius, explores the relationships among leadership, creativity and diversity, more specifically the kind of collaborative work necessary for innovation in today's global enterprise. The... View Details

2011
Case

The Secrets to Managing Business Analytics Projects

By: Thomas H. Davenport, Stijn Viaene and Annabel Van den Bunder

Managers have used business analytics to inform their decision making for years. And while few companies would qualify as being what management innovation and strategy expert Thomas H. Davenport has dubbed "analytic competitors," more and more businesses are moving in... View Details

Keywords: Analytics; Business or Company Management; Information Management

15 Sep 2020
Cold Call Podcast

Is Happiness at Work Really Attainable?

Keywords: Re: Francesca Gino; Financial Services

September 1983 (Revised October 1984)
Case

Boston Whaler, Inc.: Managing the Dealer Network

Mr. Joseph Lawler, newly-appointed president of Boston Whaler, Inc. (BWI), believes that better dealer management is the key to his company's continued growth. BWI manufactured a high-price, high performance line of power and other boats for the recreational,... View Details

Keywords: Distribution Channels; Product Marketing; Consumer Products Industry

29 Aug 2018
What Do You Think?

What Should Harley-Davidson’s Management Do?

million stock buyback. Then, in January 2018, Harley-Davidson’s management announced plans to close its Kansas City plant, putting 800 workers out of work and moving 450 of those jobs elsewhere in the United... View Details

Keywords: by James Heskett; Auto

05 Jul 2006
Working Paper Summaries

Promoting a Management Revolution in Public Education

Keywords: by Stacey M. Childress, Richard Elmore & Allen S. Grossman; Education

September 1992 (Revised August 2004)
Supplement

Martin Marietta: Managing Corporate Ethics (B)

By: Lynn S. Paine

The president of one of Martin Marietta's four main operating companies has learned of procurement irregularities in the company he manages. The problems involve U.S. government contracts the company is working on. After getting legal advice from the company's general... View Details

Keywords: Fluctuation; Crime and Corruption; Ethics; Governing and Advisory Boards; Policy; Contracts; Leadership; United States