Publications

05 Jul 2023
Cold Call Podcast

How Unilever Is Preparing for the Future of Work

Keywords: Re: William R. Kerr; Retail; Consumer Products

20 Jan 2020
News

Why Flexible Working Is a Nasty Lie

15 Jun 2012
News

Stop Working All Those Hours

30 Mar 2022
News

Working with Software Robots

September 2023
Case

Trilling Foods: Managing People with Data

By: Alexandra C. Feldberg and Jeffrey T. Polzer

Trilling Foods, a regional bricks-and-mortar grocery chain, has recently provided its frontline managers with new tools for using data. Allison Andersen, Trilling’s VP of Data Science, has spearheaded these efforts. Yet, as she works with Kent Wade, the general manager... View Details

Keywords: Digital Transformation; Management Practices and Processes; Training; Organizational Change and Adaptation; Food and Beverage Industry; Retail Industry

November 2014 (Revised February 2016)
Case

DoubleDutch

By: Frank V. Cespedes and Matthew G. Preble

Lawrence Coburn and Pankaj Prasad, co-founders of the event solution startup DoubleDutch, have to make a significant decision about their young company's sales function. DoubleDutch's key product was a mobile application (app) and event management platform that... View Details

Keywords: Sales Management; Selling; Marketing Management; Strategy Implementation; Business Marketing; Sales Force Management; Salesforce Management; Marketing; Sales; Marketing Strategy; Strategy; Entrepreneurship; Business Startups; Technology Industry; United States; Europe; Asia

01 Jun 2005
News

Marked Managers

conditions favor imprinting. Consider companies that have the following characteristics: distinctive corporate cultures, strategies, and structures, with large cohorts of young managers who are hired at roughly the same time and who... View Details

Keywords: Deborah Blagg; Career Imprints; Management of Companies and Enterprises; Management of Companies and Enterprises

25 Jan 2017
Working Paper Summaries

The Effects of Quota Frequency on Sales Force Performance: Evidence from a Field Experiment

Keywords: by Doug J. Chung and Das Narayandas

09 Mar 2015
Research & Ideas

Why Entrepreneurs Should Go Work for Government

prodding entrepreneurial people to enter the public sector or even just to invent for the public realm." “Government should be naturals at crowdsourcing” Government entrepreneurship takes many forms. There are "public-public entrepreneurs" who View Details

Keywords: by Michael Blanding

How Leaders Kill Meaning at Work

In this article, authors Teresa Amabile and Steven Kramer seek to help C-suite managers understand the traps that can impair the productivity of their workforce. By identifying the issues that regularly challenge the efficiency and creativity of employees, the... View Details

14 May 2009
Sharpening Your Skills

Sharpening Your Skills: Managing Teams

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered How does a team leader win the confidence of the group? What's the best... View Details

Keywords: Re: Multiple Faculty

30 Apr 2008
Sharpening Your Skills

Sharpening Your Skills: Brand Management

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered Does branding work for business-to-business... View Details

Keywords: by Staff; Sports; Publishing; Auto

27 Aug 2012
Research & Ideas

Employee-Suggestion Programs That Work

June 2012 working paper, Key Drivers of Successful Implementation of an Employee Suggestion-Driven Improvement Program. Tucker is an associate professor in the Technology and Operations Management unit, and... View Details

Keywords: by Paul Guttry

April 1996 (Revised April 1996)
Case

Activity-Based Management at Stream International

By: Robert S. Kaplan and Norman Klein

Stream International's Crawfordsville, Indiana facilities undertake the design and implementation of an activity-based costing project. After analyzing the costs assigned to 161 work activities, Crawfordsville managers present five proposals for change based on ABM... View Details

Keywords: Organizational Change and Adaptation; Change Management; Activity Based Costing and Management; Indiana

01 Mar 2007
News

The Joy of Work

of their work each day on a numerical scale and to describe briefly one work-related event that stood out in some way. What have you discovered about the relationship between creativity and time pressure? Most View Details

Keywords: Deborah Blagg; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises

Program

Real Estate Management Program

value through healthy, sustainable, and climate-friendly design Deliver projects on time and on budget Build and contract with industry talent Expand your personal and professional network Extend your network by living and working with... View Details

Keywords: Real Estate; Real Estate

August 1993 (Revised August 2002)
Exercise

Work Methods Design Exercise

Teams of students receive identical product design specifications, a sample unit of the product, and a series of assignment questions that entail time and motion studies, which they must both understand and perform before class discussion. In class, teams explain how... View Details

Keywords: Resource Allocation; Product Development