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Publications

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  • All HBS Web  (753)
    • News  (185)
    • Research  (421)
    • Events  (4)
    • Multimedia  (3)
  • Faculty Publications  (174)

Show Results For

  • All HBS Web  (753)
    • News  (185)
    • Research  (421)
    • Events  (4)
    • Multimedia  (3)
  • Faculty Publications  (174)
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  • 29 Sep 2015
  • First Look

September 29, 2015

myopic sick care focus towards the WHO's true health vision by creating a health system that integrates medical care with public health and prevention for all Americans. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 01 Feb 2022
  • What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

needed an advocate in case of a serious health problem. In a sense, we needed inclusion and “voice” just as much as the employees Amy Edmondson wrote about in her book, The Fearless Organization. We needed access to the medical View Details
Keywords: by James Heskett
  • 10 Jul 2000
  • Research & Ideas

The State of the Markets

Stock Exchange (NYSE); and Robert C. Gasser, managing director and head of U.S. equities at J. P. Morgan & Co. Financial exchanges today, Seifert began, must have the business systems of a technology company, with the requisite speed... View Details
Keywords: by James E. Aisner
  • 12 Jan 2016
  • First Look

January 12, 2016

medical devices after they are approved by the appropriate regulatory authorities. Historically, such surveillance was based on voluntary reports by medical practitioners, but with the widespread adoption of... View Details
Keywords: Carmen Nobel
  • 03 Jul 2012
  • Research & Ideas

HBS Faculty on Supreme Court Health Care Ruling

trillion mandate and no assurance of reversing the inexorable rise in health care costs. Paradoxically, although America has the most technologically advanced and expensive health care system in the world, its citizens continue to get... View Details
Keywords: Re: Multiple Faculty; Health
  • 25 May 2016
  • Research & Ideas

How Consumers and Businesses are Reshaping Public Health

private treatment that they and their families can afford. In poor countries, consumers are best advised to keep their own medical records since nothing approaching an electronic record-keeping system is... View Details
Keywords: by John A. Quelch; Health
  • 01 Jul 2008
  • First Look

First Look: July 1, 2008

108-092 An exercise that takes students through five stages of growth in an entrepreneurial start-up in the medical devices industry: 1) founding, 2) growth, 3) push to profitability, 4) refocusing process, and 5) takeover by new... View Details
Keywords: Martha Lagace
  • 14 Sep 2015
  • Research & Ideas

Rewriting the Rules of Service Competition

well. As a result, these organizations staff very carefully, hiring for attitude and then training for skills, whether the business is fast food or cutting-edge medical organizations such as the Mayo Clinic. These are not good places to... View Details
Keywords: by James Heskett, W. Earl Sasser & Leonard A. Schlesinger; Retail
  • 19 Sep 2017
  • First Look

First Look at New Research and Ideas, September 19

illustrate the process and power of market design through three examples: the design of medical residency matching programs, a scrip system to allocate food donations to food banks, and the recent “Incentive... View Details
Keywords: Sean Silverthorne
  • 29 May 2006
  • Research & Ideas

Why CEOs Are Not Plug-and-Play

manager's skills. When the telecommunications industry was deregulated and challenged by new entrants, for instance, few former Bell Systems managers were able to successfully transition to the fast-moving, entrepreneurial,... View Details
Keywords: by Boris Groysberg, Andrew N. McLean & Nitin Nohria; Employment
  • 06 May 2019
  • Research & Ideas

Consumers Blame Business for Global Health Problems. Can Business Become the Solution?

Every public health crisis—whether it’s the availability of highly addictive opioids or junk food marketing to children—prompts consumers to question how far companies will go for profit. It’s not an unwarranted concern. After all, cigarette makers once used... View Details
Keywords: by Danielle Kost; Health
  • 25 Oct 2011
  • First Look

First Look: October 25

criteria and approximately maximizes medical efficiency, i.e., life year gains from transplant, while simultaneously enforcing selected fairness constraints. Among the several case studies we present employing our method, one case study... View Details
Keywords: Sean Silverthorne
  • 13 Jul 2009
  • Research & Ideas

Diagnosing the Public Health Care Alternative

to innovate the products that people want at a price they can afford. For example, while public-sector organizations are hardly renowned for convenience—think about the location of your Division of Motor Vehicles—entrepreneurs created View Details
Keywords: by Staff; Health
  • 27 May 2020
  • Research & Ideas

What South Korea Teaches the World About Fighting COVID

country innovated in ways to minimize physical contact during the test procedure, such as drive-through and phone booth testing facilities, which protected both medical staff and other patients. These sites motivated people to voluntarily... View Details
Keywords: by Doug J. Chung; Health
  • 23 Apr 2013
  • First Look

First Look: April 23

to teach but are largely silent on what to teach. Manufacturing Morals demonstrates how faculty and students are exposed to a system that operates on open-ended directives that require significant decision making on the part of those... View Details
Keywords: Sean Silverthorne
  • 18 Sep 2013
  • Research & Ideas

Unspoken Cues: Encouraging Morals Without Mandates

first clarify, my work does not assess the success or failure of the socialization model described in Manufacturing Morals. I consider myself a process researcher, namely a scholar examining the ways in which human systems operate to... View Details
Keywords: by Sean Silverthorne; Education
  • 30 Jun 2008
  • Research & Ideas

Rethinking Retirement Planning

to be known as the Black-Scholes option pricing model. "Don't misunderstand me—getting some education about your financial affairs is a good idea, just as having some understanding of your medical needs is a good idea," Merton... View Details
Keywords: by Julia Hanna; Banking; Financial Services
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

of (systemic) invention. The opportunity, therefore, is to start reinventing the future health care delivery system that will sustainably deliver prevention and sick care in a post-COVID world. Amy C. Edmondson (@AmyCEdmondson) is the... View Details
Keywords: by Danielle Kost
  • 12 Oct 1999
  • Research & Ideas

A Perfect Fit: Aligning Organization & Strategy

their espoused strategy and management principles. Beer and Eisenstat began implementing the process ten years ago at Becton Dickinson and Company, a medical products and diagnostic systems supplier.... View Details
Keywords: by Judith A. Ross
  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

care services are internationally renowned for quality. In 2008, The Clinic is restructuring the organization into teams defined around patient needs, rather than traditional medical specialties. "Patients First!" takes shape as... View Details
Keywords: Martha Lagace
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