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  • February 2021
  • Teaching Note

Customer Lifetime Social Value (CLSV)

By: Elie Ofek, Barak Libai and Eitan Muller
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Ofek, Elie, Barak Libai, and Eitan Muller. "Customer Lifetime Social Value (CLSV)." Harvard Business School Teaching Note 521-081, February 2021.
  • June 2015 (Revised September 2017)
  • Supplement

Generating Higher Value at IBM

By: Benjamin C. Esty and Scott Mayfield
This case analyzes IBM's financial performance and its capital allocation decisions over a 10-year period from 2004-2013, during which IBM returned more than $140B to shareholders through a combination of dividends and share repurchases. During this time, CEO Sam... View Details
Keywords: Dividends; Share Repurchases; Earnings Guidance; Financial Statement Analysis; Financial Ratios; Payout Policy; Earnings Per Share (EPS); Earnings Management; Change Management; Leadership; Transformation; Financial Strategy
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Esty, Benjamin C., and Scott Mayfield. "Generating Higher Value at IBM." Harvard Business School Spreadsheet Supplement 215-710, June 2015. (Revised September 2017.)
  • 27 Sep 2011
  • Other Presentation

Creating Shared Value in Sports

By: Michael E. Porter
This presentation draws on ideas from Professor Porter's books and articles, in particular, Competitive Strategy (The Free Press, 1980); Competitive Advantage (The Free Press, 1985); "What is Strategy?" (Harvard Business Review, Nov/Dec 1996); and On Competition... View Details
Keywords: Society; United States
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Porter, Michael E. "Creating Shared Value in Sports." Beyond Sport United, New York City, NY, September 27, 2011.
  • 12 Jul 2012
  • Other Presentation

Transforming Strategy: Creating Shared Value

By: Michael E. Porter
This presentation draws on ideas from Professor Porter's books and articles, in particular, Competitive Strategy (The Free Press, 1980); Competitive Advantage (The Free Press, 1985); "What is Strategy?" (Harvard Business Review, Nov/Dec 1996); and On Competition... View Details
Keywords: Society; United States
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Porter, Michael E. "Transforming Strategy: Creating Shared Value." AllWorld Summit@Harvard, Harvard Business School, Boston, MA, July 12, 2012.
  • Blog Post

The Value of Productive Stupidity

By: Leonard A. Schlesinger
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Schlesinger, Leonard A. "The Value of Productive Stupidity." Huffington Post, The Blog (July 30, 2012). http://www.huffingtonpost.com/leonard-a-schlesinger/action-learning-business-students_b_1721275.html.
  • January 2013 (Revised April 2015)
  • Case

Affinity Labs: Valuing Customer Growth

By: Joseph B. Lassiter III and Elizabeth Kind
In November 2006, Chris Michel left Military.com, which he founded in 1999, to start Affinity Labs, a global network of online communities. That month, Michel raised a Series A round of venture funding and established a partnership with Monster, which he had sold... View Details
Keywords: Mergers and Acquisitions; Business Startups; Entrepreneurship; Demand and Consumers; Partners and Partnerships; Social and Collaborative Networks; Online Technology
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Lassiter, Joseph B., III, and Elizabeth Kind. "Affinity Labs: Valuing Customer Growth." Harvard Business School Case 813-147, January 2013. (Revised April 2015.)
  • May 2004
  • Teaching Note

Valuing Capital Investment Projects (TN)

By: W. Carl Kester
Teaching Note to (9-298-092). View Details
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Kester, W. Carl. "Valuing Capital Investment Projects (TN)." Harvard Business School Teaching Note 204-152, May 2004.
  • 12 Nov 2010
  • News

Staggered Boards and Company Value

  • 05 May 2008
  • News

Buying Resources, Process And Values

  • 06 Apr 2016
  • News

Innovation Leaders Create Long-Term Value

  • Mar 05 2019
  • Testimonial

Creating Value Through Leadership Development

  • Apr 13 2015
  • Testimonial

Creating Value as an Entrepreneur

  • 12 May 2010
  • News

Understanding Women's Values Around Money

Keywords: Finance
  • Article

Adding Value by Talking More

By: Robert S. Kaplan, Derek A. Haas and Jonathan Warsh
The prevailing fee-for-service payment model has led health care administrators and physician practices to impose severe constraints on the time physicians spend talking, for which they are reimbursed poorly or not at all. New value-based reimbursement models, however,... View Details
Keywords: Value Creation; Cost Management; Health Care and Treatment; Customer Focus and Relationships; Health Industry
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Kaplan, Robert S., Derek A. Haas, and Jonathan Warsh. "Adding Value by Talking More." New England Journal of Medicine 375, no. 20 (November 17, 2016): 1918–1920.
  • August 1993 (Revised May 1994)
  • Case

American Airlines' Value Pricing (A)

By: Alvin J. Silk
In April 1992, American Airlines launched "Value Pricing" -- a radical simplification of the complex pricing structure that had evolved over more than a decade following deregulation of the U.S. domestic airline industry. American expected that the new pricing... View Details
Keywords: Price; Marketing Channels; Consumer Behavior; Performance Expectations; Value Creation; Aerospace Industry
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Silk, Alvin J. "American Airlines' Value Pricing (A)." Harvard Business School Case 594-001, August 1993. (Revised May 1994.)
  • November–December 2023
  • Article

Iterative Coordination and Innovation: Prioritizing Value over Novelty

By: Sourobh Ghosh and Andy Wu
An innovating organization faces the challenge of how to prioritize distinct goals of novelty and value, both of which underlie innovation. Popular practitioner frameworks like Agile management suggest that organizations can adopt an iterative approach of frequent... View Details
Keywords: Innovation; Novelty; Goals; Specialization; Coordination; Field Experiment; Software Development; Agile; Scrum; Iteration; Iterative; Organizations; Innovation and Invention; Value; Goals and Objectives; Integration; Applications and Software
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Ghosh, Sourobh, and Andy Wu. "Iterative Coordination and Innovation: Prioritizing Value over Novelty." Organization Science 34, no. 6 (November–December 2023): 2182–2206.
  • Web

Value Line | Baker Library

Value Line Comprehensive stock reports and covers most actively traded U.S. exchange-listed stocks, small and mid-cap stocks, mutual funds, options and convertibles. Read More Also provides the ability to screen for lists of stocks and... View Details
  • February 2001 (Revised June 2002)
  • Case

Customer Value Measurement at Nortel Networks--Optical Networks Division

By: Das Narayandas
Since 1995, Nortel Networks' Optical Networks (ON) division has been incorporating customer satisfaction and loyalty measures into its business practices to increase customer value. Over the years, key process owners in various parts of the organization have become... View Details
Keywords: Business Divisions; Customer Focus and Relationships; Customer Satisfaction; Management Teams; Marketing Strategy; Value Creation; Telecommunications Industry
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Narayandas, Das. "Customer Value Measurement at Nortel Networks--Optical Networks Division." Harvard Business School Case 501-050, February 2001. (Revised June 2002.)
  • March 2019
  • Supplement

Fair Value Accounting at Berkshire Hathaway Inc. (B)

By: Jonas Heese, Suraj Srinivasan and Francois Brochet
This case serves as a complement to the case "Fair Value Accounting at Berkshire Hathaway, Inc. (A)". View Details
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Heese, Jonas, Suraj Srinivasan, and Francois Brochet. "Fair Value Accounting at Berkshire Hathaway Inc. (B)." Harvard Business School Supplement 119-090, March 2019.
  • December 2024
  • Case

Palantir: Aligning Decisions with Values

By: Shikhar Ghosh and Cameron Stone
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Ghosh, Shikhar, and Cameron Stone. "Palantir: Aligning Decisions with Values." Harvard Business School Case 825-072, December 2024.
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