Filter Results:
(565)
Show Results For
- All HBS Web
(818)
- News (124)
- Research (565)
- Events (3)
- Multimedia (2)
- Faculty Publications (237)
Show Results For
- All HBS Web
(818)
- News (124)
- Research (565)
- Events (3)
- Multimedia (2)
- Faculty Publications (237)
Sort by
- 10 May 2010
- Research & Ideas
What Top Scholars Say About Leadership
judge [them] and these judgments are likely to vary widely and depend on the stakeholders' independent values and goals." [ ] It is with some frustration that we have not had much to say about how effective leaders of innovation do... View Details
- 17 Jan 2011
- Research & Ideas
Being the Boss
assumptions, and values as well. Authority cannot compel such change. Your Formal Authority Is Less Likely to Elicit People's Knowledge and Insight Every individual in an organization possesses knowledge, skills, and new ideas of... View Details
Keywords: by Carmen Nobel
- 30 Mar 2003
- Research & Ideas
The Future of IT Consulting
To capture the value IT represented, organizations had to address change in structure, culture, people, process, and leadership. Many organizations turned to the consulting industry for help in understanding... View Details
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
The Balanced Scorecard introduced customer metrics into performance management systems. Scorecards feature all manner of wonderful objectives relating to the customer value proposition and customer outcome metrics—for example, market... View Details
Keywords: by Robert S. Kaplan
- 19 Apr 2004
- Research & Ideas
Birth of the American Salesman
worked to convince homeowners of the value of the new machine over the traditional delivery of ice. After the demand for refrigerators was established, manufacturers concentrated on advertising, on differentiating their product from other... View Details
Keywords: by Laura Linard
- 11 Nov 2014
- First Look
First Look: November 11
the only solutions are to either recouple activities or rebalance to create and capture value (i.e., revenues) from both activities separately. Here, digital technologies can be seen as an instrument that... View Details
Keywords: Sean Silverthorne
- 28 Jan 2020
- Book
Advanced Leadership Requires More Than Outside-The-Box Thinking
uses examples and stories from dozens of high-performing managers and entrepreneurs. Is there one person, one quote, that you think most brilliantly captures the spirit of Think Outside the Building? Kanter: Doug Rauch, former president... View Details
Keywords: by Sean Silverthorne
- 13 Apr 2009
- Research & Ideas
Kind of Blue: Pushing Boundaries with Miles Davis
territory—creating something new. What matters as well to a business is capturing the value that is created by the new thing, or by its introduction. It might be hard to get people like Davis to care as much... View Details
- 30 Nov 2022
- Research & Ideas
Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay
Employers are dangling all sorts of sparkling lures to capture hot job candidates in the battle for top talent: Generous compensation. Stock options. Lofty titles. But Harvard Business School research suggests that many companies fail to... View Details
Keywords: by Sean Silverthorne
- 11 Jul 2019
- Sharpening Your Skills
Deconstructing 'Customer Experience'
evolved to the concept of the “customer experience,” essentially the ability to capture customer loyalty and promote evangelism by offering top-notch service and a delightful experience at every interaction, from browsing products on a... View Details
- 14 Dec 2010
- First Look
First Look: Dec. 14
Carliss Y. Baldwin Abstract The existing theory of modularity explains how modular designs create value. We extend this theory to address value appropriation. A product or process design that is modular with respect to intellectual... View Details
Keywords: Sean Silverthorne
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
expected to generate social value in addition to profit. As a result, they also increasingly face the distinct challenge of pursuing social and financial goals at the same time. Social enterprises have a great deal of experience dealing... View Details
Keywords: Dina Gerdeman
- 10 Mar 2021
- Research & Ideas
Key to Doing Your Best at Work? Be Yourself
to feel welcome and valued at work. Francesca Gino: So often, when we talk about good, indifferent, or inclusive workplaces, we think about the conditions that each of us can create to foster a more inclusive environment, whether we’re... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
Stage 1, the CEO leads the change agenda and drives it from the top to reinforce the mission, values and vision. Leadership sets the ambitious vision and stretch targets. In Stage 2, the executive leader validates the strategy map as an... View Details
Keywords: by Martha Lagace
- 11 Feb 2020
- Sharpening Your Skills
10 Rules Entrepreneurs Need to Know Before Adopting AI
a result, the customer will see more business value in the solution and be more likely to convert to a paid customer. (An added bonus for the startup: lower customer-acquisition cost.) Still, it’s proven difficult for entrepreneurs to... View Details
Keywords: by Rocio Wu
- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
conveying long-lasting brand values in the minds of consumers, says Sunil Gupta, the Edward W. Carter Professor of Business Administration. As an example, take a look at location-based mobile marketing. “You walk past a restaurant, and... View Details
- 01 Feb 2021
- What Do You Think?
Has the New Economy Finally Arrived?
worked out. It may have contributed to the thinking behind the “dot-com bubble,” which was characterized by a wave of IPOs for organizations built around the information economy, ballooning stock options, and new attitudes toward company View Details
Keywords: by James Heskett
- 03 Oct 2005
- Research & Ideas
The Box Office Power of Stars
Furthermore, although I find strong evidence that stars drive revenues, I find no support for the idea that stars drive the profitability of movie studios. That suggests that stars "capture their rent"—they capture the View Details
- 05 Jul 2011
- First Look
First Look: July 5
monetize online access to content. Programming changes, new advertising strategies, and deals via online distribution platforms are presented as means to capture the value of online video consumption.... View Details
Keywords: Sean Silverthorne
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
Some of these barriers are related to inefficiencies in the domestic business environment, for example those captured in the World Bank's Logistical Performance Index (Arvis et al., 2010). Others are related to market access abroad, for... View Details
Keywords: by Christian Ketels