Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (568) Arrow Down
Filter Results: (568) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (830)
    • News  (126)
    • Research  (568)
    • Events  (3)
    • Multimedia  (2)
  • Faculty Publications  (239)

Show Results For

  • All HBS Web  (830)
    • News  (126)
    • Research  (568)
    • Events  (3)
    • Multimedia  (2)
  • Faculty Publications  (239)
← Page 15 of 568 Results →
Sort by

Are you looking for?

→Search All HBS Web
  • 13 Apr 2009
  • Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

territory—creating something new. What matters as well to a business is capturing the value that is created by the new thing, or by its introduction. It might be hard to get people like Davis to care as much... View Details
Keywords: by Martha Lagace; Music
  • 19 Apr 2011
  • First Look

First Look: April 19

retailers to determine shelf space and promotional activity. The new metric, cash flow productivity, captured the value of Pepsi's Direct-Store-Distribution (DSD) service and the strong attraction of its... View Details
Keywords: Sean Silverthorne
  • 10 May 2010
  • Research & Ideas

What Top Scholars Say About Leadership

judge [them] and these judgments are likely to vary widely and depend on the stakeholders' independent values and goals." [ ] It is with some frustration that we have not had much to say about how effective leaders of innovation do... View Details
Keywords: by Martha Lagace; Education
  • 17 Jan 2011
  • Research & Ideas

Being the Boss

assumptions, and values as well. Authority cannot compel such change. Your Formal Authority Is Less Likely to Elicit People's Knowledge and Insight Every individual in an organization possesses knowledge, skills, and new ideas of... View Details
Keywords: by Carmen Nobel
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

would have otherwise been undertaken at home. These two tempting claims are found to have limited, if any, systematic support. Instead, modern welfare norms that capture the nature of multinational firm activity recommend a move toward... View Details
Keywords: Martha Lagace
  • 30 Mar 2003
  • Research & Ideas

The Future of IT Consulting

To capture the value IT represented, organizations had to address change in structure, culture, people, process, and leadership. Many organizations turned to the consulting industry for help in understanding... View Details
Keywords: by Sarah Jane Johnston; Consulting
  • 19 Apr 2004
  • Research & Ideas

Birth of the American Salesman

worked to convince homeowners of the value of the new machine over the traditional delivery of ice. After the demand for refrigerators was established, manufacturers concentrated on advertising, on differentiating their product from other... View Details
Keywords: by Laura Linard
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

uses examples and stories from dozens of high-performing managers and entrepreneurs. Is there one person, one quote, that you think most brilliantly captures the spirit of Think Outside the Building? Kanter: Doug Rauch, former president... View Details
Keywords: by Sean Silverthorne
  • 11 Nov 2014
  • First Look

First Look: November 11

the only solutions are to either recouple activities or rebalance to create and capture value (i.e., revenues) from both activities separately. Here, digital technologies can be seen as an instrument that... View Details
Keywords: Sean Silverthorne
  • 08 Aug 2005
  • Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

The Balanced Scorecard introduced customer metrics into performance management systems. Scorecards feature all manner of wonderful objectives relating to the customer value proposition and customer outcome metrics—for example, market... View Details
Keywords: by Robert S. Kaplan
  • 14 Dec 2010
  • First Look

First Look: Dec. 14

Carliss Y. Baldwin Abstract The existing theory of modularity explains how modular designs create value. We extend this theory to address value appropriation. A product or process design that is modular with respect to intellectual... View Details
Keywords: Sean Silverthorne
  • 30 Nov 2022
  • Research & Ideas

Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay

Employers are dangling all sorts of sparkling lures to capture hot job candidates in the battle for top talent: Generous compensation. Stock options. Lofty titles. But Harvard Business School research suggests that many companies fail to... View Details
Keywords: by Sean Silverthorne
  • 11 Jul 2019
  • Sharpening Your Skills

Deconstructing 'Customer Experience'

evolved to the concept of the “customer experience,” essentially the ability to capture customer loyalty and promote evangelism by offering top-notch service and a delightful experience at every interaction, from browsing products on a... View Details
Keywords: by Sean Silverthorne; Retail; Service
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

expected to generate social value in addition to profit. As a result, they also increasingly face the distinct challenge of pursuing social and financial goals at the same time. Social enterprises have a great deal of experience dealing... View Details
Keywords: Dina Gerdeman
  • 10 Mar 2021
  • Research & Ideas

Key to Doing Your Best at Work? Be Yourself

to feel welcome and valued at work. Francesca Gino: So often, when we talk about good, indifferent, or inclusive workplaces, we think about the conditions that each of us can create to foster a more inclusive environment, whether we’re... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

Stage 1, the CEO leads the change agenda and drives it from the top to reinforce the mission, values and vision. Leadership sets the ambitious vision and stretch targets. In Stage 2, the executive leader validates the strategy map as an... View Details
Keywords: by Martha Lagace
  • 02 Jul 2013
  • First Look

First Look: July 2

that the choices a VC makes when negotiating can contain important clues about her assessments and expectations. Above all, when you're negotiating with a VC, think not only about what will look good in a press release today but also about what will help you create and... View Details
Keywords: Anna Secino
  • 01 Feb 2021
  • What Do You Think?

Has the New Economy Finally Arrived?

worked out. It may have contributed to the thinking behind the “dot-com bubble,” which was characterized by a wave of IPOs for organizations built around the information economy, ballooning stock options, and new attitudes toward company View Details
Keywords: by James Heskett
  • 05 Jul 2011
  • First Look

First Look: July 5

monetize online access to content. Programming changes, new advertising strategies, and deals via online distribution platforms are presented as means to capture the value of online video consumption.... View Details
Keywords: Sean Silverthorne
  • 18 Sep 2017
  • Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

conveying long-lasting brand values in the minds of consumers, says Sunil Gupta, the Edward W. Carter Professor of Business Administration. As an example, take a look at location-based mobile marketing. “You walk past a restaurant, and... View Details
Keywords: by Dina Gerdeman; Advertising; Technology
  • ←
  • 15
  • 16
  • …
  • 28
  • 29
  • →

Are you looking for?

→Search All HBS Web
ǁ
Campus Map
Harvard Business School
Soldiers Field
Boston, MA 02163
→Map & Directions
→More Contact Information
  • Make a Gift
  • Site Map
  • Jobs
  • Harvard University
  • Trademarks
  • Policies
  • Accessibility
  • Digital Accessibility
Copyright © President & Fellows of Harvard College.