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  • 27 Aug 2007
  • Op-Ed

Mattel: Getting a Toy Recall Right

word out about the recall. Among other methods, the company is using bold red ads on high-traffic Internet sites such as Yahoo.com to find owners of the affected products and drive them to the Mattel Web site for more recall information.... View Details
Keywords: by John Quelch; Consumer Products
  • 17 Feb 2014
  • Research & Ideas

Companies Detangle from Legacy Pensions

depleted many pension plans by dramatically reducing the value of investments, even while companies were still responsible for paying predetermined benefits. Increasing the pressure are two other factors. Life expectancy has increased,... View Details
Keywords: by Michael Blanding; Aerospace; Financial Services
  • 26 Jun 2000
  • Research & Ideas

What’s an Internet Business Model? Ask a Health Care Professional

Industries." One key aspect of the Internet revolution to keep in mind, began Applegate, is that new business models continue to draw on essential information and values that have always driven business. "This is an evolutionary process,"... View Details
Keywords: by Martha Lagace; Health
  • 09 Mar 2010
  • First Look

First Look: March 9

agreement to give ownership of the Canal back to Panama in the 1970s was not a gesture of magnanimity, but because the strategic and economic value of ownership had since disappeared. In a surprise to those who argued that it was... View Details
Keywords: Martha Lagace
  • 20 Aug 2001
  • Research & Ideas

Making an Ally of Uncle Sam

creation, interpretation, and enforcement of rules. To elaborate, the model rests on five conceptual pillars: 1. Business strategy as game playing. In the new lexicon of business strategy, companies participate in ongoing games in which economic View Details
Keywords: by Michael Watkins, Mickey Edwards & Usha Thakrar
  • 28 Nov 2012
  • What Do You Think?

Should Pay-for-Performance Compensation be Replaced?

individualized) levels." Peter Lee added "The real issue is what you consider to be performance Performance is all about quality-quality of effort as well as results." Gerald Nanninga suggested that "let's solve the... View Details
Keywords: by James Heskett
  • 14 Feb 2005
  • Research & Ideas

Desktop Search and Revenue Streams

places other than the Web, is clearly the next frontier. "Between Microsoft and Yahoo, we all have similar strategies. It's really going to be about great execution," he said. He added that desktop search offers an opportunity... View Details
Keywords: by Julie Jette
  • 18 Jun 2014
  • Research & Ideas

Leading Innovation is the Art of Creating ‘Collective Genius’

(GFS), designed for Google web searches. One team, called Big Table, argued for adding systems on top of GFS; the other team, called Build from Scratch, wanted to replace GFS entirely. Coughran decided to give the two teams space to... View Details
Keywords: by Kim Girard
  • 30 Apr 2001
  • What Do You Think?

Dot.Com Shakeout: Chess or Roulette?

indeed survive—as always. In his words, "Out of every disaster, you can create an opportunity. The shake-up is realignment in the offing, the Internet still provides a window of opportunity. The only problem is that to remain competitive in this cut-throat... View Details
Keywords: by James Heskett
  • 23 Aug 2019
  • Sharpening Your Skills

Has the Corporate Mission Just Been Disrupted?

prioritize social benefits over shareholder reward. CEOs adding their signature to the pledge included Apple's Tim Cook, JPMorgan Chase's Jamie Dimon, Amazon's Jeff Bezos, IBM's Ginni Rometty, and GM's Mary Barra. Moving corporate social... View Details
Keywords: by Sean Silverthorne; Green Technology
  • 03 Aug 2016
  • What Do You Think?

How Can We Hold the “Leadership Industry” Accountable?

stock holders’ but seldom ‘it’s all about the employees and customers.’” Bruce Lloyd argued that there has been too much emphasis on power and too little on values in leadership literature and training. “Leadership is much more concerned... View Details
Keywords: by James Heskett; Education
  • 15 May 2007
  • First Look

First Look: May 15, 2007

that a monopolistic market maker is able to extract from impatient investors. The mechanism for trade is a limit order, and immediacy is supplied when the limit order is executed. We show that limit orders are American options and their View Details
Keywords: Martha Lagace
  • 20 Jun 2011
  • Lessons from the Classroom

Fame, Faith, and Social Activism: Business Lessons from Bono

escalating, high-profile campaign against Third World debt, poverty, war and disease. “Any CEO who thinks his or her job is about maximizing shareholder value is living in the past.” Koehn, a Harvard Business School historian who has... View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • 28 Oct 2014
  • First Look

First Look: October 28

marketers and for search engine operators. Download working paper: http://www.benedelman.org/publications/gfs-2014-10-17.pdf Adding Value Through Venture Capital in Latin America and the Caribbean By:... View Details
Keywords: Carmen Nobel
  • 19 Oct 2017
  • Research & Ideas

How Charitable Organizations Can Thwart Excuses for Not Giving

motivations for prosocial behavior, such as volunteering and charitable giving. These insights are important not only for nonprofits trying to motivate donors to give, but also for almost any company that wants to convince consumers the View Details
Keywords: by Michael Blanding
  • 03 Feb 2020
  • What Do You Think?

Can an Organization Have Too Much 'Rebel Talent'?

box gets us new ideas. On the other hand, I cringe at the thought of effectively managing a ‘herd of cats.’” Santosh Patil added that “as much as I like the rebels in my team, it is essential for me to have order since I am very organized... View Details
Keywords: by James Heskett
  • 01 Dec 2015
  • Research & Ideas

What to Do When Your Organization Has Dueling Missions

conflicts single-handedly, arbitrating disputes as they arose. “These ad hoc interventions allowed him to temporarily relieve tensions and provided fixes to immediate issues,” the researchers explain in the paper. “However, they did not... View Details
Keywords: by Carmen Nobel
  • 10 Jun 2002
  • Research & Ideas

How to Look at Globalization Now

firms often build bridges across borders in more than one of these ways at a time, it is often possible—and useful—to specify the cross-border function that is, in economic terms, central over long periods to their strategies for adding... View Details
Keywords: by Martha Lagace
  • 06 Jun 2005
  • Research & Ideas

Microsoft vs. Open Source: Who Will Win?

superior product, adding to the probability of success. However, OSS has disadvantages too. Most importantly, it comes from behind in terms of market share (installed base). Because the value of an operating... View Details
Keywords: by Sean Silverthorne; Technology
  • 27 Jun 2007
  • Lessons from the Classroom

Learning to Make the Move to CEO

all contact with his or her organization—in other words, leave the BlackBerry at home. But participants soon recognize the value they are receiving at a crucial time in their careers, Simons says. The program includes rigorous dives into... View Details
Keywords: by Julia Hanna; Education
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