Filter Results:
(2,165)
Show Results For
- All HBS Web
(2,165)
- People (4)
- News (660)
- Research (1,191)
- Events (2)
- Multimedia (52)
- Faculty Publications (660)
Show Results For
- All HBS Web
(2,165)
- People (4)
- News (660)
- Research (1,191)
- Events (2)
- Multimedia (52)
- Faculty Publications (660)
- January 20, 2022
- Article
3 Steps to Help Companies Rebuild Trust During the Pandemic
By: Sandra J. Sucher and Shalene Gupta
Many workers feel battered and distrustful after almost two years of COVID-19 instability. But it's not too late for managers—even those who made damaging missteps—to repair these relationships, say Sandra Sucher and Shalene Gupta. View Details
Sucher, Sandra J., and Shalene Gupta. "3 Steps to Help Companies Rebuild Trust During the Pandemic." Harvard Business School Working Knowledge (January 20, 2022).
- Forthcoming
- Book
Inside an Academic Scandal: A Story of Trust and Betrayal
By: Max Bazerman
Bazerman, Max. Inside an Academic Scandal: A Story of Trust and Betrayal. Massachusetts Institute of Technology (MIT), forthcoming. (Due out September 2025.)
- February 27, 2013
- Article
Don't Trust Anyone Over 70: Why Old Leaders Are Dangerous.
By: Gautam Mukunda
Mukunda, Gautam. "Don't Trust Anyone Over 70: Why Old Leaders Are Dangerous." ForeignPolicy.com (February 27, 2013).
- 20 Feb 2014
- News
We Need Economic Forecasters Even Though We Can’t Trust Them
- 16 May 2024
- News
Before You Trust Another Crypto Guru, Read This Study's Results
- 14 Nov 2019
- Video
Health Minute: Can Physicians Maintain Trust When Delivering Bad News?
- 25 Feb 2011
- News
Rebuilding Egypt: How companies can fill the vacuum of trust
- 03 Nov 2024
- News
The Chatbot Optimisation Game: Can We Trust AI Web Searches?
- 11 Jan 2012
- News
Google's new social search: How far can you trust it?
- 2016
- Teaching Note
Advanced Leadership Pathways: Torsten Thiele and the Global Ocean Trust
By: Rosabeth M. Kanter, Sibel Yalman and Ai-Ling Jamila Malone
Teaching Note for Case 316-039. View Details
Kanter, Rosabeth M., Sibel Yalman, and Ai-Ling Jamila Malone. "Advanced Leadership Pathways: Torsten Thiele and the Global Ocean Trust." Harvard Business Publishing Teaching Note 316-123, 2016. (Harvard Advanced Leadership Initiative.)
- 2010
- Article
I May Not Agree With You, but I Trust You: Caring About Social Issues Signals Integrity
By: Julian Zlatev
What characteristics of an individual signal trustworthiness to other people? I propose that individuals who care about contentious social issues signal to observers that they have integrity and thus can be trusted. Critically, this signal conveys trustworthiness... View Details
Zlatev, Julian. "I May Not Agree With You, but I Trust You: Caring About Social Issues Signals Integrity." Psychological Science 30, no. 6 (June 2019): 880–892.
- 1998
- Article
The Nature of Trust and Its Impact on Relationship Management Activities
By: Joseph P. Cannon, Greg Gundlach and Das Narayandas
- March 27, 2013
- Article
Downton Abbey: Real Life Lessons for Trust & Estate Advisors
By: Josh Baron and Devin Bird
The article discusses how the TV series "Downton Abbey" reflects challenges and opportunities faced by business families. The show's storyline, centered around the aristocratic Crawley family and their estate, parallels real-world situations where business families... View Details
Keywords: Family Business; Family and Family Relationships; Management Succession; Family Ownership; Adaptation; Transition
Baron, Josh, and Devin Bird. "Downton Abbey: Real Life Lessons for Trust & Estate Advisors." Wealth Management (website) (March 27, 2013).
- 2009
- Working Paper
Firsthand Experience and the Subsequent Role of Reflected Knowledge in Cultivating Trust in Global Collaboration
By: Mark Mortensen and T. B. Neeley
While scholars contend that firsthand experience—time spent onsite observing the people, places, and norms of a distant locale—is crucial in globally distributed collaboration, how such experience actually affects interpersonal dynamics is poorly understood. Based on... View Details
Keywords: Interpersonal Communication; Experience and Expertise; Globalized Firms and Management; Knowledge Acquisition; Knowledge Use and Leverage; Trust
Mortensen, Mark, and T. B. Neeley. "Firsthand Experience and the Subsequent Role of Reflected Knowledge in Cultivating Trust in Global Collaboration." Harvard Business School Working Paper, No. 09-131, May 2009. (Under second review, Management Science.)
- December 2024
- Supplement
Trust and Family at Fuwei (C): Bringing Back Ethan Yang
By: Letian Zhang, Wenjie Ma and Jiaqi Jin
Zhang, Letian, Wenjie Ma, and Jiaqi Jin. "Trust and Family at Fuwei (C): Bringing Back Ethan Yang." Harvard Business School Supplement 425-034, December 2024.
- 2008
- Blog
Harvard Business Online—Marketing Know:How: How General Motors Violated Your Trust
By: John A. Quelch
Quelch, John A. "How General Motors Violated Your Trust." Harvard Business Online—Marketing Know:How (blog). December 11, 2008. https://hbr.org/2008/12/how-general-motors-violated-yo.
- 21 Jul 2023
- News
Companies Need to Prove They Can Be Trusted with Technology
- Article
Effects of Cultural Ethnicity, Firm Size, and Firm Age on Senior Executives' Trust in Their Overseas Business Partners: Evidence from China
By: Crystal Jiang, Roy Y.J. Chua, Masaaki Kotabe and Janet Murray
We investigate trust relationships between senior business executives and their overseas partners. Drawing on the similarity-attraction paradigm, social-categorization theory, and the distinction between cognition- and affect-based trust, we argue that executives trust... View Details
Keywords: Ethnicity; Culture; Management Teams; Cognition and Thinking; Networks; Globalized Firms and Management; Partners and Partnerships; Business Growth and Maturation; Size; Trust; China
Jiang, Crystal, Roy Y.J. Chua, Masaaki Kotabe, and Janet Murray. "Effects of Cultural Ethnicity, Firm Size, and Firm Age on Senior Executives' Trust in Their Overseas Business Partners: Evidence from China." Journal of International Business Studies 42, no. 9 (December 2011): 1150–1173. (Equal Authorship Among All Authors.)