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Show Results For
- All HBS Web
(551)
- News (40)
- Research (433)
- Events (5)
- Multimedia (3)
- Faculty Publications (255)
- 20 Nov 2012
- First Look
First Look: November 20
advertising agency services and the slow pace of change over several decades. We model an agency's decision as a tradeoff between the fixed cost to the advertiser of establishing a relationship with an agency and pecuniary economies of... View Details
Keywords: Sean Silverthorne
- 07 Jun 2023
- HBS Case
3 Ways to Gain a Competitive Advantage Now: Lessons from Amazon, Chipotle, and Facebook
approach,” says Karp. “Each approach presents tradeoffs. Understanding those tradeoffs is critical to creating a competitive advantage—and more importantly, to sustaining it.” You Might Also Like: When Showing Know-How Backfires for Women... View Details
Keywords: by Michael Blanding
Jan W. Rivkin
Jan W. Rivkin is a Professor in the Strategy Unit at Harvard Business School. In the past, he has served as Faculty Chair of the MBA Program, Senior Associate Dean for Research, and head of the Strategy Unit. His research, course development, and teaching focus on... View Details
- 2019
- Article
An Empirical Study of Rich Subgroup Fairness for Machine Learning
By: Michael J Kearns, Seth Neel, Aaron Leon Roth and Zhiwei Steven Wu
Kearns et al. [2018] recently proposed a notion of rich subgroup fairness intended to bridge the gap between statistical and individual notions of fairness. Rich subgroup fairness picks a statistical fairness constraint (say, equalizing false positive rates across... View Details
Kearns, Michael J., Seth Neel, Aaron Leon Roth, and Zhiwei Steven Wu. "An Empirical Study of Rich Subgroup Fairness for Machine Learning." Proceedings of the Conference on Fairness, Accountability, and Transparency (2019): 100–109.
- June 2022 (Revised January 2023)
- Case
Buurtzorg
By: Ethan Bernstein, Tatiana Sandino, Joost Minnaar and Annelena Lobb
As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were empowered to manage themselves, both in... View Details
Keywords: Healthcare; Best Practices; Best Practices Transfer; Flat Organization; Self-Managed Organizations; Self-Managed Teams; Organizational Learning; Knowledge Management; Learning; Management Practices and Processes; Human Resources; Communication; Organizational Structure; Organizational Design; Organizational Change and Adaptation; Groups and Teams; Networks; Health Industry; Netherlands; Europe
Bernstein, Ethan, Tatiana Sandino, Joost Minnaar, and Annelena Lobb. "Buurtzorg." Harvard Business School Case 122-101, June 2022. (Revised January 2023.)
- 2016
- Working Paper
Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity
By: Itai Gurvich, Martin Lariviere and Antonio Moreno
Motivated by recent innovations in service delivery such as ride-sharing services and work-from-home call centers, we study capacity management when workers self-schedule. Our service provider chooses capacity to maximize its profit (revenue from served customers minus... View Details
Keywords: Strategic Servers; On-demand Economy; Independent Capacity; Distributed Systems; Uber; Service Operations; Performance Capacity
Gurvich, Itai, Martin Lariviere, and Antonio Moreno. "Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity." Working Paper, June 2016.
Robert Simons
Robert Simons is a Baker Foundation Professor at Harvard Business School. For over 35 years, Simons has taught accounting, management control, and strategy execution courses in both the Harvard MBA and Executive Education Programs. For 2024/25, he is teaching a... View Details
- 24 Aug 2012
- Working Paper Summaries
Equalizing Outcomes vs. Equalizing Opportunities: Optimal Taxation when Children’s Abilities Depend on Parents’ Resources
Keywords: by Alexander Gelber & Matthew Weinzierl
- 14 May 2018
- Research & Ideas
Amazon vs. Whole Foods: When Cultures Collide
opportunity here for data to inform and complement human judgment” “They can make some tradeoffs and incorporate their own knowledge, rather than having to follow a recipe,” she says. That, in turn, could give them more incentive to use... View Details
- 28 Feb 2012
- First Look
First Look: Feb. 28
PublicationsThe Power of Political Voice: Women's Political Representation and Crime in India Authors:Lakshmi Iyer, Anandi Mani, Prachi Mishra, and Petia Topalova Publication:American Economic Journal: Applied Economics (forthcoming) Abstract Using state-level... View Details
Keywords: Sean Silverthorne
- December 2023
- Teaching Note
Buurtzorg
By: Ethan Bernstein and Tatiana Sandino
Teaching Note for HBS Case No. 122-101. As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were... View Details
- 2021
- Working Paper
Time and the Value of Data
By: Ehsan Valavi, Joel Hestness, Newsha Ardalani and Marco Iansiti
Managers often believe that collecting more data will continually improve the accuracy of their machine learning models. However, we argue in this paper that when data lose relevance over time, it may be optimal to collect a limited amount of recent data instead of... View Details
Keywords: Economics Of AI; Machine Learning; Non-stationarity; Perishability; Value Depreciation; Analytics and Data Science; Value
Valavi, Ehsan, Joel Hestness, Newsha Ardalani, and Marco Iansiti. "Time and the Value of Data." Harvard Business School Working Paper, No. 21-016, August 2020. (Revised November 2021.)
- 31 Mar 2008
- HBS Case
JetBlue’s Valentine’s Day Crisis
what implicit and explicit tradeoffs will be built into your operating model." JetBlue COO and airline industry veteran Russ Chew offered some firsthand insight when he visited the classroom when the case was taught. "I was... View Details
- 01 Jun 2022
- Blog Post
Five Lessons From My First Year at HBS
depending on one’s background, experiences, and culture, can lead to individual conclusions. Yet, what is important is being able to distill relevant information from the case, to then develop and defend an opinion. At the same time, I learned that there are always... View Details
- 07 Mar 2023
- Blog Post
Deconstructing LEGO’s Decarbonization
Group taught us some lessons that could be applied more broadly regarding scaling sustainable production: Spillover effects: Sustainability efforts often contain tradeoffs that have implications and externalities for other environmental... View Details
- 13 Dec 2011
- First Look
First Look: Dec. 13
PublicationsAdding Bricks to Clicks: Predicting the Patterns of Cross-Channel Elasticities over Time Authors:Jill Avery, Thomas J. Steenburgh, John Deighton, and Mary Caravella Publication:Journal of Marketing (forthcoming) Abstract In this paper, we propose a... View Details
Keywords: Sean Silverthorne
- Research Summary
THEME #2: BUILDING CAPABILITIES THROUGH VARIATION
Prior work has yet to establish definitively the role that variation (e.g. in individuals' activities or organizational processes) plays in the development of capabilities. Variation is usually either not considered (e.g., the learning curve examines... View Details
- 05 Dec 2014
- Working Paper Summaries
Seesaws and Social Security Benefits Indexing
Keywords: by Matthew Weinzierl
- January 2024
- Supplement
Buurtzorg
By: Ethan Bernstein and Tatiana Sandino
As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were empowered to manage themselves, both in... View Details
Keywords: Organizational Design; Management Style; Business Model; Knowledge Dissemination; Learning; Organizational Culture; Health Industry; Netherlands
Bernstein, Ethan, and Tatiana Sandino. "Buurtzorg." Harvard Business School Multimedia/Video Supplement 424-705, January 2024.
- Web
Social Enterprise - Faculty & Research
to avoid disruption costs, but we theorize that such responses evoke concession costs that prompt organizations to shift resources and attention from other social domains whose performance suffers. We test this theory by examining View Details