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  • All HBS Web  (10,005)
    • People  (84)
    • News  (2,720)
    • Research  (5,445)
    • Events  (66)
    • Multimedia  (158)
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Show Results For

  • All HBS Web  (10,005)
    • People  (84)
    • News  (2,720)
    • Research  (5,445)
    • Events  (66)
    • Multimedia  (158)
  • Faculty Publications  (2,900)
← Page 15 of 10,005 Results →
  • 05 Feb 2024
  • Research & Ideas

The Middle Manager of the Future: More Coaching, Less Commanding

important,” he says. “But I think it’s increasingly going to be the social skills, the cognitive skills, the ability to learn things and the... View Details
Keywords: by Ben Rand
  • 23 Feb 2011
  • News

The Traits of Advanced Leaders

  • 11 May 2022
  • Blog Post

MoMBAs: The Inspiring Student Mothers of HBS

This Mother’s Day, we celebrated progress and possibility on the HBS campus! HBS first accepted women into the MBA Program in 1963. Fast forward six decades and now classrooms... View Details
  • 13 Nov 2008
  • Working Paper Summaries

The Effect of Labor on Profitability: The Role of Quality

Keywords: by Zeynep Ton
  • 2008
  • Working Paper

The Effect of Labor on Profitability: The Role of Quality

By: Zeynep Ton
Determining staffing levels is an important decision in retail operations. While the costs of increasing labor are obvious and easy to measure, the benefits are often indirect and not immediately felt. One benefit of increased labor is improved quality. The objective... View Details
Keywords: Profit; Selection and Staffing; Service Delivery; Business Processes; Quality; Retail Industry
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Ton, Zeynep. "The Effect of Labor on Profitability: The Role of Quality." Harvard Business School Working Paper, No. 09-040, September 2008. (Revised July 2009.)
  • Article

Beyond Good Intentions: Prompting People to Make Plans Improves Follow-through on Important Tasks

By: Todd Rogers, Katherine L Milkman, Leslie K. John and Michael I. Norton
Many intend to stay fit but fail to exercise or eat healthfully; students intend to earn good grades but study too little; citizens intend to vote but fail to turnout. How can policymakers help people follow through on intentions like these? Plan-making, a tool that... View Details
Keywords: Behavior; Success; Planning
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Rogers, Todd, Katherine L Milkman, Leslie K. John, and Michael I. Norton. "Beyond Good Intentions: Prompting People to Make Plans Improves Follow-through on Important Tasks." Behavioral Science & Policy 1, no. 2 (December 2015): 33–41.
  • 01 May 2020
  • News

The Business of Medicine in the Era of COVID-19

  • July 2001 (Revised October 2004)
  • Case

PSA: The World's Port of Call

By: Lynda M. Applegate, Nancy Bartlett, Dolly Chang-Leow and Neo Boon Siong
Details the evolution of an e-business strategy and capabilities over a 16-year period. What began in 1984 as an effort to automate the port of Singapore to achieve productivity savings, by 2000 had evolved into a global e-business called Portnet.com. Closes as senior... View Details
Keywords: Entrepreneurship; Growth and Development Strategy; Business Strategy; Technological Innovation; Internet and the Web; Business or Company Management; Shipping Industry; Information Technology Industry
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Applegate, Lynda M., Nancy Bartlett, Dolly Chang-Leow, and Neo Boon Siong. "PSA: The World's Port of Call." Harvard Business School Case 802-003, July 2001. (Revised October 2004.)
  • May 1999
  • Case

The Saga of Prince Jefri and KPMG (A): Mystery of the Missing Billions

By: Ashish Nanda
Accounting and law firms around the globe are following with great interest the progress through British courts of a lawsuit. Those familiar with the suit, filed by Prince Jefri of Brunei against the professional service firm KPMG Peat Marwick, remark that its judgment... View Details
Keywords: Conflict of Interests; Service Industry
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Nanda, Ashish. "The Saga of Prince Jefri and KPMG (A): Mystery of the Missing Billions." Harvard Business School Case 899-266, May 1999.
  • Video

What Is the Tragedy of the Commons?

  • 22 Aug 2020
  • News

It’s OK that companies aren’t talking about Black Lives Matter—as long as they’re making progress in private

    The Servicification of the U.S. Economy: The Role of Startups versus Incumbent Firms

    Over the last few decades, the U.S. economy has exhibited a significant shift from manufacturing towards services. This transition has been particularly prominent in an important subcategory of services industries that drives innovation and employs many high-wage... View Details
    • fall 2007
    • Article

    The Design of Patent Pools: The Determinants of Licensing Rules

    By: Josh Lerner, Marcin Strojwas and Jean Tirole
    Patent pools are an important but little-studied economic institution. In this paper, we first make a set of predictions about the licensing terms associated with patent pools. The theoretical framework predicts that (a) pools consisting of complementary patents are... View Details
    Keywords: Governing Rules, Regulations, and Reforms; Collaborative Innovation and Invention; Patents; Rights
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    Lerner, Josh, Marcin Strojwas, and Jean Tirole. "The Design of Patent Pools: The Determinants of Licensing Rules." RAND Journal of Economics 38, no. 3 (fall 2007): 610–625. (Earlier version distributed as National Bureau of Economic Research Working Paper No. 9680.)
    • Research Summary

    The limits of reviews

    Consumer reviews are an important source of information in the digital age. Yet there are limits to the role that reviews can play. In a case study, Professor Luca discusses the limits of reviews and how companies can create more comprehensive reputation systems... View Details

    • 08 May 2019
    • News

    Gifts of the Immigrants, Woes of the Natives: Lessons from the Age of Mass Migration

    • 23 May 2013
    • Keynote Speech

    The State of the Shared Value Field

    By: Michael E. Porter
    Michael E. Porter of Harvard Business School presents on the importance of shared value as business strategy. This keynote presentation was filmed on May 23rd, 2013 in Cambridge, Massachusetts, at the Global Shared Value Leadership Summit. Learn more at fsg.org. Join... View Details
    Keywords: Creating Shared Value
    Citation
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    Porter, Michael E. "The State of the Shared Value Field." Global Shared Value Leadership Summit, FSG, Cambridge, MA, May 23, 2013.
    • November 2002 (Revised August 2004)
    • Case

    Globalization of HBS, The

    By: Tarun Khanna, Rakesh Khurana and David Lane
    Sets the stage for a discussion on the globalization of the MBA degree and variations on the idea that Harvard Business School (HBS) can play a role in shaping business education around the world. Describes the forces leading to greater convergence around the MBA... View Details
    Keywords: Business Education; Globalization; Education Industry; Boston
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    Khanna, Tarun, Rakesh Khurana, and David Lane. "Globalization of HBS, The." Harvard Business School Case 703-432, November 2002. (Revised August 2004.)
    • March 2022 (Revised June 2022)
    • Case

    The United States National Security Apparatus, Multipolarity, and the Rise of Commercial Space

    By: Matthew C. Weinzierl and Brendan L. Rosseau
    In 2019, the U.S. national security community crossed a Rubicon by declaring that space was “a war-fighting domain” and undergoing a major reorganization, including the creation of the U.S. Space Force, the first new military branch in over 70 years. Military and... View Details
    Keywords: War; National Security; International Relations; Power and Influence
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    Weinzierl, Matthew C., and Brendan L. Rosseau. "The United States National Security Apparatus, Multipolarity, and the Rise of Commercial Space ." Harvard Business School Case 722-063, March 2022. (Revised June 2022.)
    • 07 May 2012
    • News

    The Art of Haggling

    • 12 Jan 2013
    • News

    In Defense Of the CEO...

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