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  • 15 Aug 2005
  • HBS Case

Classic Cases Live On at HBS

to leave, all in about one hour." More than thirty years later, Professor David Upton makes Benihana the very first case he teaches in his Technology and Operations Management course (POM's successor). Explains Upton, "After... View Details
Keywords: by Garry Emmons
  • 22 Sep 2009
  • First Look

First Look: September 22

quality, firms differentiate through choosing different business models; and (iv) low-quality firms are generally more prone to opening some of their technologies than firms with high-quality products. Download the paper:... View Details
Keywords: Martha Lagace
  • 24 Apr 2018
  • First Look

First Look at New Research and Ideas, April 24, 2018

inductively shows that consumers deem information flows acceptable (or not) based on whether their personal information was: 1) obtained within versus outside of the website on which the ad appears and 2) stated by the consumer versus... View Details
Keywords: Sean Silverthorne
  • 15 Feb 2017
  • Op-Ed

What Africa Can Teach the United States About Funding Infrastructure Projects

investors, and builders can learn from the African experience, where public-private partnerships and deployments of new technologies are illuminating new ways to approach the task of funding infrastructure despite a scarcity of government... View Details
Keywords: by John Macomber; Construction
  • 29 May 2018
  • First Look

New Research and Ideas, May 29, 2018

empirical investigation of the risk of globally diversified portfolios of stocks and bonds and of optimal intertemporal global portfolio choice for long horizon investors in the presence of permanent cash flow shocks and transitory... View Details
Keywords: Dina Gerdeman
  • 24 Apr 2012
  • First Look

First Look: April 24

and resource-efficient development with the use of information and communication technologies to better manage complex urban systems. Book: http://www.routledge.com/books/details/9780415893169/ Integrated Reporting Requires Integrated... View Details
Keywords: Carmen Nobel
  • 24 Jul 2007
  • First Look

First Look: July 24, 2007

The Mitchell Family and Mitchells/Richards Harvard Business School Case 605-047 Describes a small, luxury retail chain's operational sophistication achieved through the use of technology and "high-touch" customer-service. A... View Details
Keywords: Martha Lagace
  • 24 Sep 2001
  • Research & Ideas

How To Be an Angel Investor

Recently, I heard from a third party that at about the same time the technology guru at Alex Brown had the same reaction with respect to the superiority of the telephone. I guess I can stop kicking myself." Chapter 12 The Harvard... View Details
Keywords: by David Amis & Howard Stevenson
  • 01 Apr 2015
  • Research & Ideas

The Slow, Steady Battle to Fix Cancer Care

observation: In 1969, there was information technology that put people on the moon. But we didn't have computers in the intensive care unit until 1982 or 1983. We had a computer that calculated cardiac flow... View Details
Keywords: by Carmen Nobel; Health
  • 14 Jul 2009
  • First Look

First Look: July 14

difference between both kinds of firms is that OS share their technological advances on the primary good, while P keep their innovations private. The main contribution of the paper is to determine conditions under which OS and P coexist... View Details
Keywords: Martha Lagace
  • 02 Oct 2000
  • What Do You Think?

What Lies Beyond NAFTA?

terrible thing. Not only does it create a new social class of underground activity in the U.S., but it also creates millions of broken homes ... in Mexico." He concludes that legalizing the free flow of labor into the U.S.... View Details
Keywords: by James Heskett
  • 11 Mar 2008
  • First Look

First Look: March 11, 2008

the East and the Pacific Northwest. However, the recent expansion in ethanol production is changing the pattern of grain flow along with stimulating the local farm economy. SDWG's management and producer board must decide how to continue... View Details
Keywords: Martha Lagace
  • 05 Dec 2005
  • Research & Ideas

VCs Survey Post-Bubble Opportunities

Venture investing has picked up from the post-dot-bomb era of a few years ago—but does the comeback signal good times ahead or a mini bubble of misguided exuberance? To provoke discussion, HBS professor Bill Sahlman threw down the gauntlet at a discussion on View Details
Keywords: by Julie Hanna; Financial Services
  • 08 Aug 2017
  • First Look

First Look at Research and Ideas, August 8, 2017

of unit culture was also associated with a significantly higher risk of prolonged length of stay (RR 4.13, 95% CI 1.98–8.64), postpartum hemorrhage (RR 2.57, 95% CI 1.58–4.18), and blood transfusion (RR 1.87, 95% CI 1.12–3.13). Proactive management of patient View Details
Keywords: Sean Silverthorne
  • 02 Oct 2018
  • First Look

New Research and Ideas, October 2, 2018

innovation processes could be a major blind spot and a potential liability. Fewer than one-third (30%) of respondents see innovation as one of the top three challenges their company faces in achieving its strategic objectives, and just 21% think that View Details
Keywords: Dina Gerdeman
  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

From product push to customer pull, technology has vastly reshaped the business transaction—and in turn, the customer's place in the value chain. Today, managing the customer relationship has become the single most important dimension of... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 11 Feb 2014
  • First Look

First Look: February 11

Overlapping firm interactions yield agglomeration clusters that are much larger than the underlying agglomerative forces themselves. Empirically, we demonstrate that our model's assumptions are present in the structure of technology and... View Details
Keywords: Sean Silverthorne
  • 07 Feb 2012
  • First Look

First Look: February 7

making, and practice. We discuss important implications and offer suggestions for further research. Read the paper: http://dx.doi.org/10.1287/orsc.1100.0618 Equitable and Efficient Coordination in Traffic Flow Management Authors:Cynthia... View Details
Keywords: Sean Silverthorne
  • 20 Mar 2020
  • Research & Ideas

How Small Businesses Can Survive the Coronavirus Outbreak

highly infectious virus, also known as COVID-19. Without incoming cash, many small businesses—especially restaurants and shops on American Main Streets—will soon need to cut staff or shut down for good. “To many of these small businesses, daily cash View Details
Keywords: by Danielle Kost; Service; Food & Beverage
  • 17 Jul 2017
  • Op-Ed

Op-Ed: As America Recedes from Global Leadership, Its CEOs are Stepping Up

As America recedes from global leadership under President Donald Trump’s “America First” policies, a new generation of business statesmen is stepping up to take on global issues of monumental importance: global trade, climate change, job creation, and healthy living.... View Details
Keywords: by Bill George

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