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  • All HBS Web  (8,977)
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  • April 2012
  • Article

Teamwork on the Fly

By: Amy C. Edmondson
In a fast-paced and ever-changing business environment, traditional teams aren't always practical. Instead, companies increasingly employ teaming: gathering experts in temporary groups to solve problems they may be encountering for the first and only time. This... View Details
Keywords: Teaming; Cross-functional Integration; Organizational Learning; Groups and Teams; Experience and Expertise; Interpersonal Communication; Projects; Social and Collaborative Networks; Competency and Skills; Learning
Citation
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Edmondson, Amy C. "Teamwork on the Fly." Harvard Business Review 90, no. 4 (April 2012).
  • autumn 1986
  • Article

Top Management Teams and Corporate Success in an Emerging Industry

By: Michael Tushman and B. Virany
Keywords: Management; Groups and Teams; Success; Supply and Industry
Citation
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Tushman, Michael, and B. Virany. "Top Management Teams and Corporate Success in an Emerging Industry." Journal of Business Venturing 1, no. 3 (autumn 1986): 261–274.
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

When the COVID-19 virus spread worldwide and normal life ground to a halt last year, we thought voluntary employee turnover would drop as well. But the opposite happened in one area: Lift outs—a group of workers who defect together—increased, with more View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 24 Feb 2022
  • Other Presentation

The Fearless ICU

By: Amy C. Edmondson
The last 24 months have pushed ICU teams around the world to their limits. As we move forward, we need to heal and rebuild our critical care teams. Healthcare more than ever will require ICU teams to perform at the highest levels and to continuously innovate to deliver... View Details
Keywords: Psychological Safety; Teams; Critical Care; Health Care and Treatment; Groups and Teams; Performance Effectiveness
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"The Fearless ICU." Critical Matters (podcast), Sound Physicians, February 24, 2022.
  • March 2024
  • Article

Differences in Care Team Response to Patient Portal Messages by Patient Race and Ethnicity

By: Mitchell Tang, Rebecca Mishuris, Lily Payvandi and Ariel Dora Stern
Importance: The COVID-19 pandemic was associated with substantial growth in patient portal messaging. Higher message volumes have largely persisted, reflecting a new normal. Prior work has documented lower message use by patients who belong to minoritized racial... View Details
Keywords: Health Pandemics; Technology Adoption; Prejudice and Bias; Equality and Inequality; Communication Technology; Race; Ethnicity; Health Industry
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Tang, Mitchell, Rebecca Mishuris, Lily Payvandi, and Ariel Dora Stern. "Differences in Care Team Response to Patient Portal Messages by Patient Race and Ethnicity." JAMA Network Open 7, no. 3 (March 2024).
  • 2002
  • Chapter

Bridging Knowledge Gaps: Learning in Geographically Dispersed Cross-Functional Development Teams

By: D. Sole and A. Edmondson
Keywords: Knowledge Sharing; Knowledge Acquisition; Learning; Groups and Teams; Geographic Location; Organizational Structure
Citation
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Sole, D., and A. Edmondson. "Bridging Knowledge Gaps: Learning in Geographically Dispersed Cross-Functional Development Teams." In The Strategic Management of Intellectual Capital and Organizational Knowledge: A Collection of Readings, edited by C. W. Choo and N. Bontis. New York: Oxford University Press, 2002.
  • Nov 2014
  • Conference Presentation

Multiple Team Membership, Turnover, & On-time Delivery: Evidence Construction Services.

By: Hise O. Gibson, Bradley R. Staats and Ananth Raman
Citation
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Gibson, Hise O., Bradley R. Staats, and Ananth Raman. "Multiple Team Membership, Turnover, & On-time Delivery: Evidence Construction Services." In Minority Issues Forum. Paper presented at the INFORMS Annual Meeting, San Francisco, CA, November 2014.
  • September 2019
  • Supplement

Teaming Up to Win the Rail Deal at GE (B)

By: Amy Edmondson, Ranjay Gulati and Rachna Tahilyani
Citation
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Edmondson, Amy, Ranjay Gulati, and Rachna Tahilyani. "Teaming Up to Win the Rail Deal at GE (B)." Harvard Business School Supplement 420-059, September 2019.
  • 1998
  • Book

Navigating Change: How CEO's, Top Teams and Boards Steer Transformation

By: D. Hambrick, D. Nadler and Michael Tushman
Keywords: Leading Change; Innovation and Management; Transformation
Citation
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Hambrick, D., D. Nadler, and Michael Tushman. Navigating Change: How CEO's, Top Teams and Boards Steer Transformation. Boston: Harvard Business School Press, 1998.
  • 2000
  • Working Paper

Disrupted Routines: Effects of Team Learning on New Technology Adaptation

By: Amy C. Edmondson, Richard M.J. Bohmer and Gary Pisano
Citation
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Edmondson, Amy C., Richard M.J. Bohmer, and Gary Pisano. "Disrupted Routines: Effects of Team Learning on New Technology Adaptation." Harvard Business School Working Paper, No. 00-090, June 2000.
  • 2000
  • Working Paper

Disrupted Routines: Effects of Team Learning on New Technology Adaptation

By: Amy C. Edmondson, Richard M.J. Bohmer and Gary Pisano
Citation
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Edmondson, Amy C., Richard M.J. Bohmer, and Gary Pisano. "Disrupted Routines: Effects of Team Learning on New Technology Adaptation." Harvard Business School Working Paper, No. 01-003, August 2000.
  • August 1997 (Revised July 1999)
  • Case

Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment

By: Michael Beer
Supplements the (B) case. View Details
Keywords: Computer Industry
Citation
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Beer, Michael. "Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment." Harvard Business School Case 498-017, August 1997. (Revised July 1999.)
  • March 13, 2023
  • Article

Sales Teams Need to Stop Focusing on the Customer Funnel

By: Frank V. Cespedes
Understanding where customers are, how they navigate streams in your market, and how to interact with them in a given stream is now central to crafting a good customer experience, and that has implications. Among other things, companies need to shift from thinking... View Details
Keywords: Customer Experience; Customer Value and Value Chain; Customer Relationship Management; Consumer Behavior
Citation
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Cespedes, Frank V. "Sales Teams Need to Stop Focusing on the Customer Funnel." Harvard Business Review (website) (March 13, 2023).
  • November 10, 2022
  • Article

How to Build a Life: Marriage Is a Team Sport

By: Arthur C. Brooks
Citation
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Brooks, Arthur C. "How to Build a Life: Marriage Is a Team Sport." The Atlantic (November 10, 2022).
  • June 22, 2021
  • Article

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

By: Robin Abrahams, Boris Groysberg and Steven Manchel
Citation
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Abrahams, Robin, Boris Groysberg, and Steven Manchel. "The COVID-19 Mutiny: When Teams Leave and Take Their Clients." Harvard Business School Working Knowledge (June 22, 2021).
  • 12 Feb 2015
  • Talk

Multiple Team Membership, Turnover, & On-time Delivery: Evidence Construction Services

By: Hise O. Gibson, Bradley R. Staats and Ananth Raman
Citation
Related
Gibson, Hise O., Bradley R. Staats, and Ananth Raman. "Multiple Team Membership, Turnover, & On-time Delivery: Evidence Construction Services." Harvard Business School, Boston, MA, February 12, 2015.
  • January 2003 (Revised April 2004)
  • Case

Chapter Enrichment Program Teams at the American Red Cross (B)

By: Jeffrey T. Polzer and Anita W. Woolley
Supplements the (A) case. View Details
Citation
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Polzer, Jeffrey T., and Anita W. Woolley. "Chapter Enrichment Program Teams at the American Red Cross (B)." Harvard Business School Case 403-091, January 2003. (Revised April 2004.)
  • Apr 2015
  • Conference Presentation

Multiple Team Membership, Turnover, & On-time Delivery: Evidence Construction Services

By: Hise O. Gibson, Bradley R. Staats and Ananth Raman
Citation
Related
Gibson, Hise O., Bradley R. Staats, and Ananth Raman. "Multiple Team Membership, Turnover, & On-time Delivery: Evidence Construction Services." Paper presented at the Harvard Business School Student Association Senate, Boston, MA, April 2015.
  • 2000
  • Working Paper

Bridging Knowledge Gaps: Learning in Geographically Dispersed Cross-functional Development Teams

By: Deborah Sole and A. Edmondson
Citation
Related
Sole, Deborah, and A. Edmondson. "Bridging Knowledge Gaps: Learning in Geographically Dispersed Cross-functional Development Teams." Harvard Business School Working Paper, No. 00-093, June 2000.
  • 2002
  • Working Paper

Managing the Risk of Learning: Psychological Safety in Work Teams

By: Amy C. Edmondson
Citation
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Edmondson, Amy C. "Managing the Risk of Learning: Psychological Safety in Work Teams." Harvard Business School Working Paper, No. 02-062, March 2002.
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