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  • 19 Jun 2018
  • First Look

New Research and Ideas, June 19, 2018

when it leads to damaging behavior and may never notice the correlation in others’ advice even when that failure leads her to follow repetitive advice too much. More generally, we show that for every error there exists an environment... View Details
Keywords: Dina Gerdeman
  • 18 Feb 2015
  • First Look

First Look: February 18

failures to protect citizens. The paper argues that avoiding complicity should be the appropriate focus of managerial responsibility. February 2015 Management Science When to Sell Your Idea: Theory and Evidence from the Movie Industry By:... View Details
Keywords: Sean Silverthorne
  • 22 Jan 2019
  • First Look

New Research and Ideas, January 22, 2019

define theirs, the authors have devised a tool called the corporate brand identity matrix. It guides teams through an examination of the nine components of corporate identity, which include mission, culture, relationships, and core values... View Details
Keywords: Dina Gerdeman
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

that data. However, Sportradar's core business was thriving, whereas a recent attempt to branch out into video player tracking systems had proved to be a costly failure. The team weighed the pros and cons of various media ventures,... View Details
Keywords: Sean Silverthorne
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

provider, an intermediary, or any other participant in the value chain to the customer. Within a company the stewardship function might reside with the CEO, a top manager, or a team of senior managers. Despite much talk of... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 17 Jan 2012
  • First Look

First Look: January 17

growth was driven primarily by functional managers rather than general managers. Using panel data on senior management positions, we explore the relationship between changes in executive team composition, firm diversification, and IT... View Details
Keywords: Sean Silverthorne
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

says, to avoid a clash of cultures and agendas—which Arrow Electronics experienced in its attempts to create an online venture. Finally, companies commonly undervalue and underinvest in the human side of innovation—for instance, promoting individuals out of innovation... View Details
Keywords: Sean Silverthorne
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

knew that to make it lightweight, there would be a tradeoff when it came to battery life and memory. Apple didn't have any angst or shame about that, and what we are saying is that the same thing should be true in service organizations. A: Morriss: But so often, it... View Details
Keywords: by Deborah Blagg; Service
  • 07 Oct 2008
  • First Look

First Look: October 7, 2008

"dodge" a question they would rather not answer by answering a different question? Two experiments demonstrated conversational blindness—listeners' surprising failure to notice such dodges—and explored the interpersonal... View Details
Keywords: Martha Lagace
  • 04 Jan 2012
  • First Look

First Look: January 4

leadership team create an action plan that makes sense for the company's strategy? This case is designed to be used with the "Balanced Scorecard Simulation Game." Purchase this... View Details
Keywords: Carmen Nobel
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

resolution settings. It is believed that by making people more aware of their failure to notice and punish indirect unethical behavior, others can create a world where the use of intermediation will no longer provide harm doers an easy... View Details
Keywords: Sean Silverthorne
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

story of creative destruction, the most pronounced impact was a massive increase in churning among new entrants. We argue that creative destruction requires many business failures along with the few great successes. The successes are very... View Details
Keywords: Martha Lagace
  • 20 Jan 2015
  • First Look

First Look: January 20

but that some children fail to follow that norm in the actual game. The gap between norm and behavior was correlated with self-regulation skills on a parent-report individual differences measure. Specifically, we show that failure to... View Details
Keywords: Sean Silverthorne
  • 27 Jan 2009
  • First Look

First Look: January 27, 2009

control on the part of the primary agent. Experiment 2B indicates that reflective moral judgment is sensitive to indirect agency, but only to the extent that indirectness signals reduced foreknowledge and/or control. Experiment 3 indicates that effects of indirect... View Details
Keywords: Martha Lagace
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

the common failure to think about the decisions of others contributes to suboptimal outcomes. Yet sometimes, an excess of cynicism appears to lead us to over-think the actions of others and make negative attributions about their... View Details
Keywords: Sean Silverthorne
  • 12 Jan 2010
  • First Look

First Look: Jan. 12

http://hbr.org/2010/01/managing-yourself-five-ways-to-bungle-a-job-change/ar/1 Managing Alliances with the Balanced Scorecard Authors:Robert S. Kaplan, David P. Norton, and Bjarne Rugelsjoen Publication:Harvard Business Review 88, no. 1 (January-February 2010): 114-120... View Details
Keywords: Martha Lagace
  • 14 Aug 2018
  • First Look

First Look at New Research and Ideas, August 14, 2018

forthcoming Hoboken, NJ: John Wiley & Sons The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth By: Edmondson, Amy C. Abstract—The Fearless Organization offers practical guidance for View Details
Keywords: by Sean Silverthorne
  • 22 Feb 2011
  • Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

employees much more effectively—creating high-performance teams reliably, matching people to projects that fit both their skills and their interests, and dramatically increasing the probability that work will be productively creative. We... View Details
Keywords: by Sean Silverthorne
  • 12 May 2009
  • First Look

First Look: May 12, 2009

large firms often encounter difficulties in formulating and committing changes due to the complexity in firms' activities. Beyond cognitive limitations, perhaps the most intriguing type of failure is when managers fully understand the... View Details
Keywords: Martha Lagace
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

founder and CEO, J.B. Schramm; Chief Strategy Officer, Mora Segal; and the College Summit team must now decide whether or not to dramatically redefine their organization's theory of change. College Summit could continue to "get... View Details
Keywords: Martha Lagace

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