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- All HBS Web
(505)
- News (83)
- Research (367)
- Events (3)
- Multimedia (4)
- Faculty Publications (260)
- Person Page
Comments on my health
February 22, 2010
The doctors have been pleasantly surprised that I have responded to therapy better than they would have imagined. I have been greatly blessed through the miracle of medical science. I also attribute doing better to the faith and prayers... View Details
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
summarizes customer profitability. Consider the situation faced in the 1990s by one of the nation's largest distributors of medical and surgical supplies. In five years, sales had more than tripled to nearly $3 billion, yet selling,... View Details
Keywords: by Robert S. Kaplan
- 15 Mar 2017
- Lessons from the Classroom
More Than 900 Examples of How Climate Change Affects Business
This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in... View Details
- 03 Jun 2020
- Blog Post
How to Thrive as a Remote Manager and Employee
tips from Harvard University HR: Leading Meetings: Create an agenda and send to participants in advance to keep the meeting on track. Take pauses to ensure everyone has an opportunity to participate. It may take longer for team members to jump in over phone or video.... View Details
- 08 Mar 2022
- Blog Post
Recalling My First Cold Call: A Conversation with Second-Year Students
at you through a screen. Since my first cold call, I have seen a massive difference in how I respond. This will be useful later in life when I’m unexpectedly asked for my opinion and can deliver a clear and concise message. Being caught off guard shouldn’t mean that... View Details
- 02 Dec 2010
- What Do You Think?
Making Right Choices: Art or Science?
Summing Up Thoughtful comments are hard to summarize in five paragraphs. That explains why this month's task is impossible. But one thing unites nearly everyone responding to this column, and that is one kind of objection or other to the... View Details
Keywords: by Jim Heskett
- 01 Apr 2022
- Blog Post
The Africa Business Conference at HBS: Reimagining the Road Ahead
"Alone, I am nothing, I have nothing. We have power, but we will never see it work, unless we come together to make it work." - Ayi Kwei Armah, The Beautyful Ones Are Not Yet Born Ayi's exquisite words summarize my reflections from the... View Details
- 19 Apr 2024
- News
Alumni Host Energy CEO Summit in Houston; Austin Club Co-Hosts SXSW Reception
Clubs News Clubs News Houston Alumni Host Annual Energy CEO Summit The HBS Club of Houston presented its fourth annual Energy CEO Summit on April 3, which featured four of the industry’s top CEOs discussing trends and challenges around the theme of “Energy Security and... View Details
Keywords: Margie Kelley
- 10 Nov 2003
- Research & Ideas
Globalization: The Strategy of Differences
labels 'international' and 'domestic' no longer apply." His globalization program, often summarized under the tagline "think global, act global," had included an unprecedented amount of standardization. By the time he... View Details
Keywords: by Pankaj Ghemawat
- Web
Launching Tech Ventures | HBS Online
Bias in Startupland Ethical Considerations in Startupland Featured Exercises Classify VC questions and craft responses to minimize the effect of gender biases Create an impact statement summarizing how you hope to impact the startup... View Details
- 23 Aug 2006
- Op-Ed
The Real Wal-Mart Effect
the form of lower prices. There is general agreement that Wal-Mart prices are significantly lower than its competitors. Assuming that the company's prices are 8 percent lower—at the low end of the estimates from various studies summarized... View Details
- 19 Mar 2012
- HBS Case
HBS Cases: Overcoming the Stress of ‘Englishnization’
language abilities, which were neither stellar nor poor. One low-fluency worker painfully summarized his experience: "If you cannot express your ideas because you lack language skills, the collaboration becomes a nightmare. You lose... View Details
Keywords: by Kim Girard
- Research Summary
Experience and description-based decision making.
Prof. Barron and his co-authors study the effect of the economic environment on decision making. One example involves the effect of rare (low probability) events. People behave as if they overweight these events in some settings (e.g., when buying insurance and... View Details
- 10 Jul 2007
- What Do You Think?
How Much of Leadership Is About Control, Delegation, or Theater?
Summing Up Summarizing this month's rich stew of comments regarding leadership is a hazardous task. The subject is far too complex for four paragraphs. So please bear with me. The strongest messages I received were that if leadership... View Details
Keywords: by Jim Heskett
- 01 Aug 1998
- News
High Honors
billion; and reducing employee turnover to 7 percent. Fortune magazine consistently ranked USAA first among the country's most admired insurers. Upon retirement, McDermott, summarizing his philosophy, asserted that success had flowed from... View Details
- 06 Aug 2012
- Research & Ideas
Strategic Intelligence: Adapt or Die
examples of high strategic intelligence. What do they have in common that makes them successful? A: If I had to summarize very quickly, I'd say they have a pretty clear strategy, but they are not satisfied with it. They are always trying... View Details
Keywords: by Michael Blanding
- 04 Oct 2018
- Research & Ideas
Diversity Boosts Profits in Venture Capital Firms
yuri_arcurs Recent research shows for the first time that diversity in venture capital firms not only spawns creativity and alternative viewpoints, but also improves financial performance. Paul Gompers, Eugene Holman Professor of Business Administration at Harvard... View Details
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
dozens of managers over the course of more than thirty years, pithily summarized the key actions of her most inclusive managers: “Championed everyone on his team. [Was a] supporter, equally, of all on his team. Allowed each person to... View Details
Keywords: by Kristen Senz
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
exploitation and exploration to exist in harmony with one another. The figure below summarizes the different requirements of the two kinds of businesses found within an ambidextrous organization. [div class=infogram-embed... View Details
- 08 Sep 2008
- HBS Case
The Value of Environmental Activists
There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details