Publications

SSRN

January 16, 2023
Article

40 Ideas to Shake Up Your Hiring Process

By: Joseph Fuller, Nithya Vaduganathan, Allison Bailey and Manjari Raman

Many companies today are struggling to hire and retain talent, but more often than not the problem is self-inflicted: They’re simply not using a broad enough array of tools, sometimes because they don’t even know the tools exist. In this article, the authors list 40... View Details

Keywords: Talent and Talent Management; Retention; Recruitment; Selection and Staffing

01 Dec 2010
News

Eight Join HBS Faculty

Art by Brian Taylor As an HBS doctoral student and recipient of the Wyss Award for Excellence in Doctoral Research, George Serafeim (DBA ’10) coauthored the paper “The Impact of Corporate Social Responsibility on Investment Recommendations,” which was selected as “best... View Details

01 Jun 2014
News

The Digital Deck

staffed studio that allows participants to interact in real time with one another and with a faculty member, much as they would in a physical classroom. Up to 60 participants per session download software that provides a perspective view... View Details

Keywords: Julia Hanna

June 2014 (Revised March 2017)
Teaching Note

Chorus and Telecom: Building the Boards

By: Boris Groysberg and Sarah L. Abbott

In 2011, Telecom, the largest telecom provider in New Zealand, was being divided into two publicly traded companies. In connection with this split, Sarah Naudé and Matt Stanley worked with the chairman of Telecom New Zealand, Wayne Boyd, to create two new boards of... View Details

Keywords: Board Of Directors; Women's Empowerment; Governance; Leadership; Selection and Staffing; Organizational Structure; Decision Making; Human Resources; Diversity; Telecommunications Industry; New Zealand

March 2023
Article

Learning to Successfully Hire in Online Labor Markets

By: Marios Kokkodis and Sam Ransbotham

Hiring in online labor markets involves considerable uncertainty: which hiring choices are more likely to yield successful outcomes and how do employers adjust their hiring behaviors to make such choices? We argue that employers will initially explore the value of... View Details

Keywords: Selection and Staffing; Analysis; Decision Choices and Conditions

Find at Harvard

2020
Working Paper

Should Firms Move Talent from the Geographic Periphery to Hubs? A Strategic Human Capital Perspective

By: Prithwiraj Choudhury, Victoria Sevcenko and Tarun Khanna

A longstanding literature holds that firms should hire and move talent from the geographic periphery to hubs as a means to create value from human capital. They do so, however, at the risk of losing the worker to rivals located in the same geographic hub,... View Details

Keywords: Geographic Location; Selection and Staffing; Employment; Residency; Technology Industry; India

03 Jun 2014
News

HourlyNerd Inks Deal to Expand Client Base in Middle East, Africa

Keywords: Management, Scientific, and Technical Consulting Services; Professional Services

Forthcoming
Article

On the Limits of Anonymization for Promoting Diversity in Organizations

By: Linda W. Chang and Edward H. Chang

Anonymization of job applicant resumes is a recommended strategy to increase diversity in organizations, but large-scale tests have shown mixed results. We consider decision-makers’ social dominance orientation (SDO), a measure of anti-egalitarianism/endorsement of... View Details

Keywords: Diversity; Selection and Staffing; Rank and Position

02 Oct 2013
What Do You Think?

Is Leadership an Increasingly Difficult Balancing Act?

management of tensions caused by the simultaneous need for such things as short-term and long-term performance, the exploitation of existing ideas and the search for new ones, and the staffing and motivation of leadership teams with... View Details

Keywords: by James Heskett

13 Jun 2016
News

JetBlue Chairman on How to Handle Betrayal

say how did I participate in this? I think that gives you insight and sort of the first ability to start approaching it in a way that allows you to heal.” If the betrayals are fixable, Peterson says they must be addressed quickly, so as not to “fester.” For businesses,... View Details

Web

How to Communicate your Organizations’ People-Centered Values - Recruiting

inclusion report to the CEO? Do they have the staffing and budget capacity required to make an impact not only in recruiting but also in creating organizational culture change?” It's also important for companies to understand individual... View Details

November–December 2023
Article

Look the Part? The Role of Profile Pictures in Online Labor Markets

By: Isamar Troncoso and Lan Luo

Profile pictures are a key component of many freelancing platforms, a design choice that can impact hiring and matching outcomes. In this paper, we examine how appearance-based perceptions of a freelancer’s fit for the job (i.e., whether a freelancer "looks the part"... View Details

Keywords: Freelancers; Gig Workers; Demographics; Prejudice and Bias; Selection and Staffing; Jobs and Positions; Analytics and Data Science

Find at Harvard

July 2013
Supplement

Interview with Bill Allen and Maria Pejter: A.P. Møller - Maersk Group

By: Boris Groysberg

In 2012, Bill Allen and Maria Pejter, of Maersk Group's Human Resources Department, sat down to consider some key aspects of Maersk's talent management strategy. In this video, Allen and Pejter discuss in some greater detail some of the challenges they faced as... View Details

Keywords: Organizational Development; Human Resource Management; Talent Management; Organizational Change And Transformation; Corporate Culture; Hiring; Employee Training; Strategy; Selection and Staffing; Talent and Talent Management; Training; Retention; Diversity; Denmark

11 Mar 2020
News

Making It Rain

weather services. “This market is not very innovative, and it’s one of the last industries where governments still lead the technology,” Elkabetz says. Most of the industry relies on data from three public sources: staffed weather... View Details

Keywords: Lisa Scanlon Mogolov

01 Jun 2018
News

Case Study: Tip the Scale

be maintained. —Don Cottle (MBA 1961) Try establishing several serial assembly lines with small buffers in between. The buffer is an indicator of where more staff is needed. This optimization could be done according to Kanban principles. It allows for a more flexible... View Details

01 Jun 2003
News

South Florida and Minnesota Launch Community Programs

can adapt it to their situation,” she observes. “It’s a question of managing the projects and assembling strong groups of volunteers to achieve quality output for each project.” Twenty–seven volunteers staffed five projects for the... View Details

Keywords: Alumni groups; Colleges, Universities, and Professional Schools; Educational Services

March 2021 (Revised September 2021)
Case

Applied: Using Behavioral Science to Debias Hiring

By: Ashley Whillans and Jeff Polzer

The UK government’s Behavioural Insights Team (BIT) needed to hire a new associate and were trying to increase the diversity of their job candidates. This decision was based on academic research showing that recruiters and managers often fell into common traps like... View Details

Keywords: Hiring; Bias; Behavioral Science; Selection and Staffing; Diversity; Prejudice and Bias; Information Technology; Recruitment

Educators

February 2020
Case

Drift: The First Sales Hire

By: Mark Roberge

David Cancel and Elias Torres, the co-founders of Drift, scaled their business to thousands of users and hundreds of thousands in revenue. However, they were falling short of the annual revenue target they communicated to the board of directors. Having scaled the... View Details

Keywords: Entrepreneurship; Growth Management; Salesforce Management; Selection and Staffing

Educators