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  • 04 May 2010
  • First Look

First Look: May 4

entrepreneurs who are building new ventures. In 2005, the group is considering increasing its investment focus to include a broader range of technologies, including emerging technologies (for example, Mobile and RFID technologies) and... View Details
Keywords: Martha Lagace
  • 19 May 2021
  • Op-Ed

Why America Needs a Better Bridge Between School and Career

change among training organizations, our research team at Harvard’s interdisciplinary Project on Workforce analyzed 316 applications to the Postsecondary Innovation for Equity initiative. The grant competition, launched by venture philanthropy New Profit, awarded... View Details
Keywords: by Joseph B. Fuller and Rachel Lipson
  • 13 Sep 2011
  • First Look

First Look: September 13

consoles (particularly handheld ones) were facing increasing substitution from online and mobile games played on social networks and/or mobile phones (e.g. Zynga's Farmville).... View Details
Keywords: Sean Silverthorne
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

States, Neeley argues that an organization’s lingua franca is the catalyst by which all employees become some kind of “expat”(someone detached from their mother tongue or home culture). Through her unfettered access to the inner workings of Rakuten, she reveals three... View Details
Keywords: Carmen Nobel
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

the brand logo’s “M” apart to signal social distancing. "Nearly a quarter of brands have gone dark, pausing all of their paid marketing communications for the first and second quarter of the year." Many other Chief Marketing... View Details
Keywords: by Jill Avery and Richard Edelman
  • 15 Jan 2013
  • First Look

First Look: January 15

Organizing for Society: A Typology of Social Entrepreneuring Models Authors:Mair, Johanna, Julie Battilana, and Julian Cardenas Publication:Journal of Business Ethics Abstract In this article, we use content and cluster analysis on a... View Details
Keywords: Sean Silverthorne
  • 13 Sep 2010
  • Research & Ideas

The Consumer Appeal of Underdog Branding

distributions of income and wealth have grown more unequal, and rates of socioeconomic mobility have declined. Millions of households have had to work longer hours, add additional income earners, and devote more effort to succeed on the... View Details
Keywords: by Martha Lagace
  • 12 May 2020
  • Research & Ideas

It’s Time To Relaunch Your Remote Team

start is to revisit the team’s sense of shared purpose. Revisit your shared purpose. A relaunch ensures that every team member understands and buys into the clear and specific goals that the team has been mobilized to accomplish. It is an... View Details
Keywords: by Tsedal Neeley
  • 29 Mar 2016
  • First Look

March 29, 2016

citizens’ service requests—such as potholes and broken streetlamps—and efforts by city government to address them became more trusting and supportive of government. Study 3 (N=21,986) was a natural experiment using data from a mobile... View Details
Keywords: Sean Silverthorne
  • 09 Aug 2021
  • Research & Ideas

OneTen: Creating a New Pathway for Black Talent

learned first-hand about this inequity as a child in Philadelphia’s public schools. During a recent interview with Manny Maceda, Bain & Company’s worldwide managing partner, Frazier reflected on his experience: “My younger sister and I came along at a time when the... View Details
Keywords: by Rawi E. Abdelal, Katherine Connolly Baden, and Boris Groysberg
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

solutions such as the construction of mobile COVID test units with medical teams, which have so far tested over 60,000 people. The design was donated to 10 hospitals and is now also available for free online. Case 2: Leverage and protect... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • September 2020
  • Case

Uber at a Crossroads (2017)

By: Ramon Casadesus-Masanell and Karen Elterman
This case describes the history of Uber, its business model—including the ways it differed from that of the traditional taxi industry—and its competition with Lyft. The case is set in 2017, a year in which Uber was plagued by even more scandals than usual, though its... View Details
Keywords: Business Startups; Business Model; Customer Satisfaction; Fairness; Values and Beliefs; Price; Profit; Revenue; Investment; Government Legislation; Business History; Compensation and Benefits; Resignation and Termination; Employment; Wages; Lawfulness; Leadership Style; Leading Change; Management Style; Market Entry and Exit; Digital Platforms; Product Design; Organizational Culture; Problems and Challenges; Attitudes; Strategy; Competitive Strategy; Expansion; Transportation Networks; Mobile and Wireless Technology; Valuation; Transportation Industry; Technology Industry; United States
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Casadesus-Masanell, Ramon, and Karen Elterman. "Uber at a Crossroads (2017)." Harvard Business School Case 721-376, September 2020.
  • 06 Mar 2012
  • First Look

First Look: March 6

environment, there are hopeful signs that sophisticated management teams are reevaluating their rush offshore and, in some instances, are moving high-end mobile activities back to the United States. Read the article:... View Details
Keywords: Sean Silverthorne
  • 25 Jan 2000
  • Research & Ideas

Strategic Alliances

a mutual course benefiting each of their strategies, HBS professor James Austin, head of the School's Initiative on Social Enterprise (ISE), took note. "Here was a new arena," he says, "in which the goals of different kinds of... View Details
Keywords: by Nancy O. Perry
  • 10 Jul 2017
  • Op-Ed

Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos

Now, the evidence is quickly posted to social media for the world to critique—potentially blown out of proportion. “If a customer feels strongly enough to make a recording and perhaps tell friends, that’s a problem a smart retailer would... View Details
Keywords: by Benjamin G. Edelman; Food & Beverage; Air Transportation; Retail; Service
  • 25 Apr 2019
  • Research & Ideas

Incubators Take Notice: Your Entrepreneurs Are Networking with the Wrong People

they already knew from a roster of names and photos. Researchers randomly assigned participants to teams and work stations in a large open space and challenged them to create a mobile app for the Indian wedding industry. They tracked... View Details
Keywords: by Danielle Kost
  • 16 Jun 2009
  • First Look

First Look: June 16

lifestyles of China's rural population. However, the cost of connecting remote locations was high and was often not offset by subscriber fees or usage rates of these populations. Would this investment be relegated to a socially... View Details
Keywords: Martha Lagace
  • 10 Apr 2019
  • HBS Case

How Entrepreneurs Can Turn Lead Into Gold

cats, or whatever,” says Andy Wu, assistant professor of business administration in the Strategy unit of Harvard Business School. “What’s overlooked is a comprehensive framework for how you mobilize the resources—such as financing,... View Details
Keywords: by Michael Blanding; Financial Services
  • 26 Nov 2012
  • Research & Ideas

New Winners and Losers in the Internet Economy

publishers and retailers to social networks and gaming sites. Job growth on the Internet stands in sharp contrast to the US economy as a whole, which has suffered from high unemployment for years. The report found that the gross domestic... View Details
Keywords: by Dina Gerdeman; Publishing
  • 07 Feb 2017
  • First Look

First Look at New Research: February 7

Organization Science Innovation Outcomes in a Distributed Organization: Intra-Firm Mobility and Access to Resources By: Choudhury, Prithwiraj Abstract—Prior research has established a relation between intra-firm View Details
Keywords: Sean Silverthorne
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