Social Emotions - Publications - Faculty & Research

06 Jul 2011
Research & Ideas

Are You a Level-Six Leader?

Opportunist. Rather, we are all a portfolio of the different types with one type being dominant. Even the Dalai Lama has to deal with the pull of his emotions when he makes decisions. And Madoff did his best to shield his wife and sons... View Details

Keywords: by Mitch Maidique

23 Jul 2012
Research & Ideas

The Power of Conversational Leadership

INTIMACY: The authors note that intimacy need not require physical proximity, which would be impossible in a multinational company where employees are separated by thousands of miles. Rather, it requires emotional or mental intimacy.... View Details

Keywords: by Carmen Nobel

24 Jan 2011
HBS Case

Terror at the Taj

what it would be like to have people confront the trauma again. We objectify it, keep emotion at a distance, but after 15 minutes of questions with a video camera in a darkened room, there are deeper, more personal reflections of what... View Details

Keywords: by Julia Hanna; Accommodations

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

socialization (personal integrity, high energy level, and a drive to lead), much of leadership is learned.2 Management is primarily learned from on-the-job experiences—by doing, observing, and interacting with others. As unsettling as it... View Details

Keywords: by Linda Hill

20 Jan 2022
Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

Professor Julian Zlatev found that verbally acknowledging other people’s emotions, particularly their negative ones, builds trust. In one of the studies, participants who commented on negative emotions were rated up to 20 percent more... View Details

Keywords: by Sandra J. Sucher and Shalene Gupta

27 Jun 2019
Research & Ideas

Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too

satisfied, invested in, and committed to their relationships than couples who don't bother with them, according to an April article in the Journal of the Association for Consumer Research, Rituals and Nuptials: The Emotional and... View Details

Keywords: by Dina Gerdeman

13 Nov 2013
Research & Ideas

Should Men’s Products Fear a Woman’s Touch?

remnant from ancient history is very much alive and well in contemporary culture," says Avery. "Because most cultures are androcentric, it's more socially acceptable for women to demonstrate masculine traits than it is for men... View Details

Keywords: by Carmen Nobel; Consumer Products; Food & Beverage; Auto

07 Aug 2013
What Do You Think?

Is There Still a Role for Judgment in Decision-Making?

biases by soliciting expensive advice, which we are more likely to take seriously, for example), taking our emotional temperature (determining when our feelings regarding a decision "were triggered by an event unrelated to the... View Details

Keywords: by James Heskett

17 Oct 2022
Research & Ideas

Why Quiet Quitters Need More Than Money to Re-Engage

Employees are feeling alienated Abdelal and DeLong see all of these phenomena as stemming from a common cause: the rise of contractual relationships with employees in place of emotional investment. “We’ve moved more and more from the... View Details

Keywords: by Michael Blanding

13 Mar 2005
Research & Ideas

The Tricky Business of Nonprofit Brands

corporations such as Microsoft or Coca-Cola, particularly in Europe. Many NGOs, by the very nature of the work they do and the dedication of their staff and volunteers, attract the respect and admiration of many individuals. Nonprofits are effective at creating View Details

Keywords: by Manda Salls

06 Sep 2016
First Look

September 6, 2016

we’ll hire it again. If it does a crummy job, we “fire” it and look for something else to solve the problem. Jobs are multifaceted. They’re never simply about function; they have powerful social and View Details

Keywords: Carmen Nobel

November 2002
Compilation

Four Principles of Biomedical Ethics: Definitions and Examples

By: Sandra J. Sucher

Introduces four principles of biomedical ethics, excerpted from Principles of Biomedical Ethics, Tom L. Beauchamp and James F. Childress (Oxford University Press, 2001). The principles provide a conceptual framework for the analysis and resolution of moral problems... View Details

Keywords: Framework; Moral Sensibility; Health Care and Treatment; Distribution; Problems and Challenges; Research; Emotions; Management Analysis, Tools, and Techniques; Pharmaceutical Industry; Health Industry

Citation

Purchase

06 May 2021
HBS Case

How Four Women Made Miami More Equitable for Startups

company and social impact accelerator adept at organizing campaigns through social media. “I chose these founders for their differences from one another,” Kanter says. “But then I saw how many similarities... View Details

Keywords: by Carolyn DiPaolo

March 2017
Case

Intellectual Ambition at Harvard Business School: Elton Mayo and Fritz Roethlisberger

By: Jan W. Rivkin and Amram Migdal

This case, set in the 1920s and 1930s, discusses the contributions of Harvard Business School (HBS) Professors Elton Mayo and Fritz Roethlisberger to management research and to the Human Relations Movement in management scholarship. The case focuses on their research... View Details

Citation

Educators

Purchase

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

social media and instantaneous communication Generational change as millennial and Gen Z workers with a more egalitarian, self-expressive style move into the workforce (and, at this point, into leadership roles: the oldest millennials are... View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

22 Jan 2013
First Look

First Look: Jan. 22

PublicationsThe Burden of Guilt: Heavy Backpacks, Light Snacks, and Enhanced Morality Authors:Gino, F., M. Kouchaki, and A. Jami Publication:Journal of Experimental Psychology: General Abstract Drawing on the embodied simulation account of View Details

Keywords: Sean Silverthorne

22 Aug 2005
Research & Ideas

The Hard Work of Failure Analysis

of an airliner. Hundreds of hours may go into gathering and analyzing data to sort out exactly what happened and what can be learned. Compare this kind of analysis to what takes place in most organizations after a failure. As noted above, View Details

Keywords: by Amy Edmondson & Mark D. Cannon

15 Oct 2007
Research & Ideas

Businesses Beware: The World Is Not Flat

and, more broadly, social insurance. History shows that support for free trade tends to be fragile in the absence of such programs. Emphasize upgrading and productivity growth as the focus of public as well as business policy. These are... View Details

Keywords: by Martha Lagace

15 Jan 2013
First Look

First Look: January 15

http://hbr.org/2013/01/when-the-crowd-fights-corruption/ar/1 Negotiating with Emotion Authors:Leary, Kimberlyn, Julianna Pillemer, and Michael Wheeler Publication:Harvard Business Review Abstract Abstract is unavailable at this time... View Details