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Show Results For
- All HBS Web
(969)
- News (196)
- Research (647)
- Events (6)
- Multimedia (5)
- Faculty Publications (306)
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- 14 Feb 2022
- Research & Ideas
Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age
balance this curiosity with intentionality as they figure out when to be open-minded and broad and when to be focused and dig deep. They must learn to pick up "weak signals" about what is happening in their organizations and ecosystems. By the time a weak View Details
- 01 Apr 2024
- In Practice
Navigating the Mood of Customers Weary of Price Hikes
FTC is sending a strong signal that it is paying close attention to grocery store prices. Executives should be weighing this regulatory attention when considering prices over the years ahead. Alexander MacKay is an assistant professor of... View Details
- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
challenger mindset and willingness to disrupt Digitally mature companies encourage employees to challenge the status quo—even if this means fundamentally rethinking the core business. Everyone in the organization is responsible for listening to View Details
- Research Summary
Overview
By: Julian J. Zlatev
First, Professor Zlatev studies how people make decisions that reinforce a sense that they are good or moral. He studies the psychology behind dual motive behaviors—actions that incorporate self-interested and prosocial motives—and the structure of moral identity. For... View Details
- 2019
- Article
Go-Shops Revisited
By: Guhan Subramanian and Annie Zhao
A go-shop process turns the traditional M&A deal process on its head: rather than a pre-signing market canvass followed by a post-signing “no shop” period, a go-shop deal involves a limited pre-signing market check, followed by a post-signing “go shop” process to find... View Details
Keywords: Go-shop Process; Mergers and Acquisitions; Negotiation Process; Negotiation Deal; Performance Effectiveness; Technological Innovation
Subramanian, Guhan, and Annie Zhao. "Go-Shops Revisited." Harvard Law Review 133, no. 4 (February 2020): 1216–1279.
- 2019
- Article
When Gender Diversity Makes Firms More Productive
By: Stephen Turban, Dan Wu and Letian Zhang
Does diversity make a company more productive? Many say yes—some researchers argue that gender diversity leads to more innovative thinking and signals to investors that a company is competently run. Others say no—conflicting research indicates that gender diversity can... View Details
Turban, Stephen, Dan Wu, and Letian Zhang. "When Gender Diversity Makes Firms More Productive." Harvard Business Review (website) (February 11, 2019).
- 28 Jan 2019
- Research & Ideas
Forget Cash. Here Are Better Ways to Motivate Employees
really matters in the workplace is helping employees feel appreciated.” Rewards that signal to employees that they did a good job and that their manager cares about them will encourage employees to want to work even harder, the research... View Details
Keywords: by Dina Gerdeman
- January–February 2024
- Article
Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments
By: Ryan W. Buell, Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan and Rengaraj Venkatesh
Problem Definition: Clients and service providers alike often consider one-on-one service delivery to be ideal, assuming – perhaps unquestioningly – that devoting individualized attention best improves client outcomes. In contrast, in shared service delivery, clients... View Details
Keywords: Health Care and Treatment; Customer Satisfaction; Outcome or Result; Performance Improvement
Buell, Ryan W., Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan, and Rengaraj Venkatesh. "Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments." Manufacturing & Service Operations Management 26, no. 1 (January–February 2024): 154–166.
- June 2011
- Case
Steering Monetary Policy Through Unprecedented Crises
By: David Moss and Cole Bolton
In early April 2008, economic conditions in Europe appeared to be deteriorating on almost all fronts: sales figures were falling, business and consumer confidence were slumping, forecasts for European growth were being revised downward, and inflation was rising. In... View Details
Keywords: Forecasting and Prediction; Economic Slowdown and Stagnation; Financial Crisis; Inflation and Deflation; Financial Institutions; Interest Rates; Policy
Moss, David, and Cole Bolton. "Steering Monetary Policy Through Unprecedented Crises." Harvard Business School Case 711-048, June 2011.
- Research Summary
Building Bridges: The Social Structure of Interdependent Innovation
Multidivisional firms often fail to take advantage of innovations that involve combining resources from distinct divisions. This failure of cross-line-of-business innovation is a consequence of design choices employed to execute the firm’s strategy: in organizing... View Details
- March 2016
- Article
An Analysis of Firms' Self-reported Anticorruption Efforts
By: Paul M. Healy and George Serafeim
We use Transparency International's ratings of self-reported anticorruption efforts for 480 corporations to analyze factors underlying the ratings. Our tests examine whether these forms of disclosure reflect firms' real efforts to combat corruption or are cheap talk.... View Details
Keywords: Corruption; Corporate Performance; Growth; Disclosure; Disclosure Strategy; Sustainability; Crime and Corruption; Corporate Disclosure; Performance; Sales
Healy, Paul M., and George Serafeim. "An Analysis of Firms' Self-reported Anticorruption Efforts." Accounting Review 91, no. 2 (March 2016): 489–511.
- April 2014
- Article
Who Donates Their Bodies to Science? The Combined Role of Gender and Migration Status Among California Whole-body Donors
By: Asad L. Asad, Michel Anteby and Filiz Garip
The number of human cadavers available for medical research and training, as well as organ transplantation, is limited. Researchers disagree about how to increase the number of whole-body bequeathals, citing a shortage of donations from the one group perceived as most... View Details
Asad, Asad L., Michel Anteby, and Filiz Garip. "Who Donates Their Bodies to Science? The Combined Role of Gender and Migration Status Among California Whole-body Donors." Social Science & Medicine 106 (April 2014): 53–58.
- 26 Aug 2002
- Research & Ideas
High-Stakes Decision Making: The Lessons of Mount Everest
obstacles and dangers. The ability to "cut your losses" remains a difficult challenge as well as a hallmark of courageous leadership.— Michael A. Roberto Leaders can shape the perceptions and beliefs of others in many ways. In some cases, the leaders' words... View Details
Keywords: by Michael A. Roberto
- 11 Apr 2023
- Op-Ed
The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone
additional changes three months in. Don’t let perfection be the enemy of progress. Signal your values. You might see mountains of food go to waste at your welcome receptions and decide that all food budgets should be slashed in half.... View Details
Keywords: by John Quelch
- 07 Feb 2022
- Research & Ideas
Digital Transformation: A New Roadmap for Success
ideas from employees, customers, vendors, and regulators. They must spot even the weakest signals of change so their companies can proactively shape their future. [div class=infogram-embed data-id=_/v5DzUtp1aNo8lvwCoV7l][/div]... View Details
- 12 Apr 2022
- Book
Racism, Colonialism, and Britain's Legacy of Violence
and it consecrated “the principle that the well-being and development of such peoples form a sacred trust of civilisation.” "States of emergency were not wars but campaigns for British subjects’ 'hearts and minds.'" The Second World War View Details
Keywords: by Avery Forman
- July 2006
- Background Note
Out of Frame: The Coming Digital Disruption of Hollywood
By: Stephen P. Bradley, Brian DeLacey and Reed Martin
The record opening of the Pirates of the Caribbean: Dead Man's Chest, starring Johnny Depp, had finally provided the industry with incontrovertible proof that it was still possible to draw massive audiences to movie theaters. Grossing $136 million during its opening... View Details
- 15 Oct 2018
- Research & Ideas
Shaky Business: How Handshakes Win Negotiations
see whether handshaking might still help with negotiating deals. “ If your instinct is not to shake, it would be wise to think of sending another signal of cooperation” They found that shaking hands is a powerful gesture that creates a... View Details
Keywords: by Michael Blanding
- Research Summary
Overview
Yanhua Bird's research encompasses two streams: (1) entrepreneurship and social innovation — how the design and structure of alternative forms of enterprises influence their activities and success, with a focus on peer-to-peer markets and social enterprises, and (2)... View Details
- 20 Nov 2007
- Working Paper Summaries