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  • All HBS Web  (2,297)
    • People  (10)
    • News  (483)
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  • All HBS Web  (2,297)
    • People  (10)
    • News  (483)
    • Research  (1,418)
    • Events  (5)
    • Multimedia  (4)
  • Faculty Publications  (678)
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  • 01 Sep 2005
  • News

Reunion Highlights: A Case in Point

novel case discussion. To a classroom full of the teenage children of reunion alumni, HBS assistant professor Zeynep Ton explained, “When we’re learning how to ride a bike, sometimes we fall off, but we get up and try again. That’s our learning View Details
Keywords: Educational Services; Educational Services
  • 01 Apr 1998
  • News

Plunging Into the Net

Service Management Unit, into an oversubscribed elective: Managing Marketspace Service Interfaces (MMSI), taught this year by Rayport and HBS professor Leonard A. Schlesinger. But a number of experts at the... View Details
  • 01 Jun 2015
  • News

Alumni and Faculty Books for June 2015

High-Profit Strategies in the Age of Techno Service by John A. Goodman (MBA 1971) (AMACOM) These days businesses have more opportunities to enhance the customer experience than ever before. Goodman explains how businesses can design and... View Details
  • 01 Apr 2002
  • News

Pamela Thomas Graham

height of the civil rights movement, Thomas-Graham's parents held up Thurgood Marshall and other lawyers as role models who created peaceful change at a time when racial tensions were running high. "Our family heroes were African... View Details
Keywords: Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 01 Sep 2024
  • News

The Road Less Traveled

impacts.” Private micromobility nicely complements other lighter-footprint travel options, such as on-demand sharing services and public transportation, Dediu says. While sharing business models have... View Details
Keywords: Janine White; illustrations by WACSO; Transit and Ground Passenger Transportation; Transportation
  • 01 Sep 2004
  • News

Books

theories outlined in Christensen’s The Innovator’s Dilemma and The Innovator’s Solution, Seeing What’s Next offers a practical model that helps decision-makers spot the signals of industry change, determine the outcome of competitive... View Details
Keywords: Educational Services; Educational Services
  • 01 Dec 2010
  • News

The Father of Modern Advertising

copywriters at Lord Thomas invented the “salesmanship in print” business model that sustained the industry for decades to come. In short, the firm convinced clients that print ads should follow a salesman’s approach, offering the... View Details
Keywords: Sean Silverthorne; Advertising, Public Relations, and Related Services; Advertising, Public Relations, and Related Services
  • 01 Mar 2013
  • News

Making Change

Citizen Year — SEF 2009 honoree Global Citizen Year is disrupting the traditional path to college and creating a new generation of global leaders through a "bridge" year of service learning and leadership training in Africa, Latin... View Details
Keywords: Margie Kelley; housing; gay rights; diabesity; disability; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services
  • 01 Sep 2018
  • News

An SUV Built for African Roads—by African Workers

has revamped more than just the design, says Yong, a former Bain consultant and Acumen Global Fellow who joined the automaker in 2016. “We have also rethought the conventional automotive business model itself,” with specific decisions in... View Details
Keywords: Amy Yee
  • 01 Jun 2015
  • News

3-Minute Briefing: Rehito “Ray” Hatoyama (MBA 2008)

just signed on to do with Fox. To become a truly competitive global company, you need to have a broad portfolio. Hello Kitty is great, but we need to have other properties to grow even further. We also want to expand our business model... View Details
Keywords: Julia Hanna; Hello Kitty; Special Design Services; Special Design Services; Special Design Services
  • 01 Sep 2006
  • News

HBS Students Mentor Kids

Boston. Manville is designed for kids from ages 5 to 15 who struggle in traditional educational settings due to emotional or physical issues. A key element of the school’s approach is the big sister/big brother concept, in which an older mentor, as a role View Details
Keywords: Educational Services; Educational Services
  • 01 Dec 2013
  • News

Faculty Opinion: Making It Better

products with various levels of cost and provider choice. Its impressive organic growth also has many lessons on how to train and evaluate people. Modeled after HBS professor emeritus Ray Goldberg's highly successful Agribusiness Program,... View Details
Keywords: Herzlinger, Regina; Educational Services; Educational Services; Educational Services; Educational Services
  • 01 Jun 2020
  • News

Check In

this. Our service model at Kimpton was not service per se, it was care. What does the guest on the other side of the desk need right now? How can we properly care for them? If... View Details
Keywords: Julia Hanna; hotels; COVID-19; real estate; Accommodation; Hospitality
  • 22 Jan 2018
  • News

The First Five Years: ‘30 Under 30’ Edition

Services (CMS). CMS is the government agency that oversees Medicare and Medicaid, programs that provide health insurance to more than one in three Americans. Due to our size, our actions impact the entire health care system. I collect... View Details
Keywords: Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services
  • 01 Apr 2001
  • News

Student Conferences Tackle Business Issues

academics for an exploration of new economy themes ranging from getting back to sustainable business models to the emerging wireless landscape. “Over the past year, we have seen a flight to quality in the technology market, where MBA... View Details
Keywords: Educational Services; Educational Services
  • 20 Oct 2016
  • News

Smart Moves

purchaser, rather than the generator, of roadway data. The early days required a lot of evangelism, but in the past five years, most governments have begun seeing how much more effective we can be.” Turning government agencies into customers has also helped INRIX... View Details
Keywords: Robert S. Benchley; Support Activities for Transportation; Transportation
  • 02 Dec 2017
  • News

Helping HBS Make Big Bets

organization’s business model and launching Lincoln Center International, an offshoot that provides consulting services and convening opportunities to worldwide clients seeking to plan, build, and operate... View Details
  • 01 Apr 2011
  • News

My First HBS Class

classroom case discussions, the students were models of decorum and probity. I attended two different classes, a second- and a first-year course. I came completely unprepared to a popular second-year Strategy course called Competing with... View Details
Keywords: Keith Larson; Educational Services; Educational Services
  • 01 Mar 2012
  • News

Investing FAQ

Investing in HBS Great Expectations Model Teamwork Donor Spotlight Balanced Scorecard and Beer Game Go High-Tech FIELD 2: Global Intelligence Why is participation important? Every gift represents an endorsement of the School’s mission to... View Details
Keywords: Educational Services; Educational Services; Educational Services; Educational Services
  • 01 Mar 2012
  • News

In Memoriam

Business History, Emeritus, Tom McCraw, “Dick was a model for how to live both the life of the mind and the human spirit: the rare combination of a tough, critical intellect and an upbeat temperament.” The George Gund Professor of... View Details
Keywords: obituraries; Educational Services; Educational Services
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