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  • 15 Feb 2011
  • First Look

First Look: Feb. 15

Privado y las Responsabilidades Públicas: El Rol de las Soluciones Comerciales en la Temática Social Authors:Michael Chu Publication:Chap. 1 in Negocios Inclusivos y Creación de Empleo. Madrid: Universidad Complutense de Madrid, forthcoming Abstract In today's world,... View Details
Keywords: Sean Silverthorne
  • 24 May 2011
  • First Look

First Look: May 24

development projects in an Indian software services firm, we find that knowledge repository use has a positive effect on project efficiency but not on project quality. However, when we examine two moderators, geographic dispersion and... View Details
Keywords: Sean Silverthorne
  • 16 Dec 2014
  • First Look

First Look: December 16

Michael E., and Robert S. Kaplan Abstract—Improving provider incentives and reimbursement must become a central component in health care reform. Reimbursement through bundled payments-a single payment that covers all the procedures, tests, drugs, devices, and View Details
Keywords: Sean Silverthorne
  • 14 Dec 2009
  • Research & Ideas

Can Entrepreneurs Drive People Movers to Success?

exclusive right of way, typically an elevated guideway, though track can also be installed at or below ground level. A vehicle leaves when passengers are ready, and service is nonstop from origin to destination, with no intermediate stops... View Details
Keywords: by Martha Lagace; Transportation
  • 26 Apr 2016
  • First Look

April 26

April 2016 Review of Economic Studies Landing the First Job: The Value of Intermediaries in Online Hiring By: Stanton, Christopher, and Catherine Thomas Abstract—Online markets for remote labor services allow workers and firms to View Details
Keywords: Sean Silverthorne
  • 22 Feb 2011
  • Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

the most fertile area for business research in the next decade. By more deeply understanding human cognition, emotion, motivation, and behavior, managers could tailor products and services to unmet and previously unrecognized needs with... View Details
Keywords: by Sean Silverthorne
  • 17 Dec 2001
  • Research & Ideas

Becoming the Next Real Estate Mogul

firm that provides capital advisory services to mid-sized, privately-held companies. Constantini cited his development of a company, Boston Financial, as one of his most rewarding projects. "I was able to do some creative, innovative... View Details
Keywords: by Julia Hanna; Construction; Real Estate
  • 29 Oct 2000
  • Research & Ideas

The Entrepreneurial Venture: A Conversation

dormant at the time. But with the growth of the microprocessor and of biotechnology in the late 1970s, as well as the deregulation of the airline and financial services industries, new opportunities for eager entrepreneurs were created.... View Details
Keywords: by Susan Young
  • 17 Nov 2020
  • In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

season and what it will take to win over anxious customers. Here's what they said. Jill J. Avery: Mind the details and focus on customer service Persistent unemployment plagues many families, and people are saving more and spending less... View Details
Keywords: by Danielle Kost; Retail
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

the parts of Africa that have a heavy disease incidence. MTV has developed a DNA of public service announcements that it claims are of central relevance to its high-risk customer base. How core is this to the strategy of a for-profit firm... View Details
Keywords: Martha Lagace
  • 02 Feb 2015
  • Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

Despite this upheaval, it seemed some businesses were immune to the digital onslaught—companies whose products and services couldn't be easily turned into 1's and 0's and put online. "A television set can't be digitized. A telephone can't... View Details
Keywords: by Michael Blanding
  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

In the first wave of globalization, MNEs sought access to resources, and governments frequently gave them exclusive contracts and favorable deals in order to build businesses. The major management challenge was to overcome logistical... View Details
Keywords: Sean Silverthorne
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

customers in new product development) and developing a reputation for environmentally friendly behavior. What is the role of operations management in this context? Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/... View Details
Keywords: Sean Silverthorne
  • 22 May 2018
  • First Look

New Research and Ideas, May 22, 2018

improved girls’ outcomes by moving households’ human capital investments closer to the efficient frontier. This is consistent with an incomplete contracting model, where negotiation allows daughters to strategically cooperate with... View Details
Keywords: Dina Gerdeman
  • 21 Nov 2006
  • First Look

First Look: November 21, 2006

patterns. We present a model where beliefs determine the types of contracts that firms offer and whether workers exert effort. Some workers become criminals, depending on their luck in the labor market, the expected punishment, and an... View Details
Keywords: Sean Silverthorne
  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

implications are discussed. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51617 forthcoming Management Science Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R. Clark,... View Details
Keywords: Sean Silverthorne
  • 19 Apr 2011
  • First Look

First Look: April 19

margins from its Help Desk contract with Fonaveu, a large, strategically important customer. Emergia is considering tactics such as overdelivering on calls that incur lower costs (while underdelivering on high cost calls), offshoring the... View Details
Keywords: Sean Silverthorne
  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost, and Rom Schrift Abstract—In today’s turbulent business environment, customer retention presents a significant challenge for many service... View Details
Keywords: Sean Silverthorne
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

products or services look beyond their self-interest and work to collectively build the institutional infrastructure, they—and society as a whole—are more likely to prosper. Publisher's link:... View Details
Keywords: Dina Gerdeman
  • 13 Sep 2011
  • First Look

First Look: September 13

in the control group receive a standard volunteer contract often offered for this type of task, whereas agents in the three treatment groups receive small financial rewards, large financial rewards, and non-financial rewards,... View Details
Keywords: Sean Silverthorne

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