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  • All HBS Web  (485)
    • News  (84)
    • Research  (336)
    • Events  (3)
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  • Faculty Publications  (151)

Show Results For

  • All HBS Web  (485)
    • News  (84)
    • Research  (336)
    • Events  (3)
    • Multimedia  (1)
  • Faculty Publications  (151)
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  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

destabilize Kenya, while others claimed it was an important step towards lasting peace. The Kenya scenario presents many aspects for consideration, including the wisdom of the ICC's involvement (given the complex historical, economic, and... View Details
Keywords: Sean Silverthorne
  • 21 Oct 2008
  • First Look

First Look: October 21, 2008

2002). No prior evidence at a societal level has manipulated both structural predictors and measured both stereotypes and prejudices. In the present study, participants (n = 120) responded to an immigration scenario depicting a high- or... View Details
Keywords: Martha Lagace
  • 22 Jan 2014
  • Research & Ideas

High-Tech Immigrant Workers Don’t Cost US Jobs

progress that the firm is making." 2. Hiring skilled immigrants increased the immigrant share of these workers. This may seem obvious, Kerr points out. However, under the Microsoft scenario of four new hires for every one immigrant, the... View Details
Keywords: by Dina Gerdeman; Computer; Financial Services
  • 26 Apr 2011
  • First Look

First Look: April 26

expected profits. Using an extension to the newsvendor model, we focus on a relatively common scenario in which the firm's investor has imperfect information concerning the quality of the firm's investment opportunities. We apply Perfect... View Details
Keywords: Sean Silverthorne
  • 07 Dec 2011
  • Research & Ideas

Are Creative People More Dishonest?

various ethically questionable work behaviors such as "take home office supplies from work" and "inflate your business expense report." Respondents also evaluated scenarios describing a hypothetical person who has the... View Details
Keywords: by Carmen Nobel; Advertising
  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

be higher and the pay-for-performance sensitivity will be lower relative to a scenario in which the measure is not mandated. In contrast, if the mandated measure's informativeness dominates the measure's sensitivity to effort, then effort... View Details
Keywords: Martha Lagace
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

executives compare the cash flows from innovation against the default scenario of doing nothing, assuming—incorrectly—that the present health of the company will persist indefinitely if the investment is not made. In most situations,... View Details
Keywords: Martha Lagace
  • 16 Aug 2024
  • In Practice

Election 2024: What's at Stake for Business and the Workplace?

political speech in the workplace—now. Discussion is both widespread and inevitable as the election process heats up. To prepare, game out scenarios and determine how you would manage them. The reality, of course, will be different. But... View Details
Keywords: by Rachel Layne
  • 15 Jan 2013
  • First Look

First Look: January 15

the risks associated with it. The aim of the meeting was to outline four scenarios for the future that could help managers assess what key success factors and actions were required for coping with the challenges presented by each View Details
Keywords: Sean Silverthorne
  • 20 Aug 2024
  • Book

Why Competing With Tech Giants Requires Finding Your Own Edge

building each ecosystem, Ping An developed scenarios first, built traffic, generated revenue, and eventually hoped to make profit. After building the ecosystems, the company also hoped to use those ecosystems to grow its financial... View Details
Keywords: by Feng Zhu; Technology; Information Technology
  • 23 Oct 2012
  • First Look

First Look: October 23

oDesk for fulfilling work. In fact, multiple pieces of evidence suggest that diaspora use of oDesk increases with familiarity of the platform, rather than a scenario where diaspora connections serve to navigate uncertain environments. We... View Details
Keywords: Sean Silverthorne
  • 17 Sep 2007
  • Research & Ideas

Broadband: Remaking the Advertising Industry

degree of uncertainty and possibility. While we can look back at some transformative changes that have occurred such as downloading of music and getting news online, the future path is still unfolding. This book is intended to be provocative as we develop View Details
Keywords: by Julia Hanna; Advertising; Media & Broadcasting; Publishing
  • 10 Mar 2002
  • Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

decisions regarding strategy, tactics, and then produce instructions for the team. But that scenario doesn't represent real life, as far as I understand it or experience it, because the goal and the strategy is changing constantly. There... View Details
Keywords: by Michael Watkins
  • 21 Jun 2004
  • Research & Ideas

Music Downloads: Pirates—or Customers?

scenario for the music industry because downloads of CDs are likely to be closer substitutes for CD purchases. If poor Internet connections explain file-sharing patterns, general access to broadband would have profound strategic... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Music
  • 10 Dec 2013
  • First Look

First Look: December 10

time and markets. Specifically, we build a model in which two firms that differ in their capabilities enter sequentially into two markets with different potentials for profit. The model is solved using game theory under three learning View Details
Keywords: Sean Silverthorne
  • 07 Nov 2006
  • First Look

First Look: November 7, 2006

fear of speaking up, even with pro-organizational suggestions, is pervasive and, for many, a source of intense negative affect. A second study used scenarios about speaking up to deepen and extend these findings. Quantitative and... View Details
Keywords: Sean Silverthorne
  • 04 Mar 2014
  • First Look

First Look: March 4

along that road: Aim High, Team Up, Fail Well, Learn Fast, and Repeat. This path is not smooth. To illustrate each critical step, we look at real-life scenarios that show how teaming to innovate provides the spark that can fertilize... View Details
Keywords: Sean Silverthorne
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

everywhere—instead of getting bogged down in long-term planning for scenarios that are not likely to emerge. This article first appeared under the title The Secret Sauce of the Service Sector on the Harvard Business School website. View Details
Keywords: by Jim Aisner; Retail
  • 26 Jul 2006
  • Research & Ideas

The Strategic Way to Go to Market

more vehicles than they can sell and—unable to make money from new cars—turn to service and trade-ins to eke out margins. And at the bottom of the chain are customers trapped in high-pressure negotiations for a car that isn't the exact model they want. That's the grim... View Details
Keywords: by Sean Silverthorne
  • 29 Mar 2011
  • First Look

First Look: March 29

culture of quantitative enthusiasm and are dedicated to risk measurement, others, with a culture of quantitative skepticism, take a different path, focusing instead on risk envisionment, aiming to provide top management with alternative future View Details
Keywords: Sean Silverthorne
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