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  • 18 Jul 2023
  • Research & Ideas

Will Global Demand for Oil Peak This Decade?

Is the globe’s thirst for oil finally topping out? A major international energy watcher says yes, predicting last month that demand for global oil for transport will peak around 2026, plateau for all uses by 2028, and possibly hit a zenith by the end of the decade.... View Details
Keywords: by Alvin Powell, Harvard Gazette; Energy; Industrial Products; Auto; Green Technology
  • 14 Dec 2007
  • Op-Ed

When Your Product Becomes a Commodity

segments. Marketers can focus on providing applications expertise for less price-sensitive customer segments for whom the product is still important. However you approach commoditization, try to innovate at all costs. The most overlooked... View Details
Keywords: by John Quelch
  • 16 Oct 2023
  • HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

scale and create those [inclusive] pipes at the time.” So, in 2017, Bastian began a fresh strategy to advance underrepresented groups’ access to jobs at Delta. This included the launch of the Propel Collegiate Pilot Career Path Program,... View Details
Keywords: by Lane Lambert; Air Transportation
  • 17 Jan 2020
  • In Practice

6 Traits That Set Top Business Leaders Apart

Outside the Building: How Advanced Leaders Can Change the World One Smart Innovation at a Time. 3. They balance confidence and humility "Great leaders have the ability to act decisively and with confidence to inspire their team while... View Details
Keywords: by Danielle Kost
  • 10 Jan 2017
  • First Look

First Look at New Research: January 10, 2017

innovation has gained currency among managers even while core concepts remain misunderstood. Likewise, foundational research on disruption has produced extensive citations and provoked vibrant debates, but empirical research in management... View Details
Keywords: Sean Silverthorne
  • March 2021
  • Case

Founders Factory

By: Jeffrey F. Rayport and James Barnett
In January 2020, Founders Factory (FF) Executive Chairman Brent Hoberman and CEO Henry Lane Fox were considering FF’s expansion strategy. FF operated as a venture capital (VC) fund built around an accelerator and incubator, and organized around sectors within... View Details
Keywords: Entrepreneurship; Markets; Planning; Expansion; Global Range; Business Model; Talent and Talent Management; Experience and Expertise; Corporate Entrepreneurship; Global Strategy; Innovation Strategy; Growth and Development Strategy; Management Teams; Organizational Change and Adaptation; Partners and Partnerships; Internet and the Web; Mobile and Wireless Technology; Technology Industry; Africa; South Africa; Johannesburg; Europe; France; Paris; United Kingdom; England; London; United States; New York (city, NY)
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Rayport, Jeffrey F., and James Barnett. "Founders Factory." Harvard Business School Case 821-009, March 2021.
  • 30 Nov 2021
  • In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman
  • 08 Aug 2017
  • First Look

First Look at Research and Ideas, August 8, 2017

Harvard Business School Case 817-044 Reaching Beyond Your Organization: Empowering Innovation Forward-thinking established companies utilize new routes for external innovation with start-ups and crowds. The... View Details
Keywords: Sean Silverthorne
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

Sometimes, thinking outside the box isn’t ambitious enough to get real innovation flowing. In her new book, Rosabeth Moss Kanter encourages organization leaders to think much more broadly at what restricts creativity and how to overcome... View Details
Keywords: by Sean Silverthorne
  • 30 Nov 2007
  • What Do You Think?

What Is Management’s Role in Innovation?

Summing Up Can creativity and innovation be managed? Judging from responses to questions posed by practitioner panelists at a recent colloquium on "Creativity, Entrepreneurship, and Organizations of the Future" at Harvard... View Details
Keywords: by Jim Heskett
  • 2009
  • Chapter

Creating Superior Customer Value in a Connected World

By: Ranjay Gulati
"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details
Keywords: Customer Satisfaction; Customer Value and Value Chain; Consumer Behavior; Product Design; Social and Collaborative Networks; Value Creation
Citation
Related
Gulati, Ranjay. "Creating Superior Customer Value in a Connected World." In Business Network Transformation: Strategies to Reconfigure Your Business Relationships for Competitive Advantage, edited by Jeffrey Word. Jossey-Bass, 2009.
  • 05 Sep 2006
  • First Look

First Look: September 5, 2006

Eisenmann Periodical:Strategic Management Journal (forthcoming) Abstract To exploit first-mover advantages, pioneers may be motivated to amass customers before rivals enter the market. Likewise, when they enjoy increasing returns due to network effects, static View Details
Keywords: Sean Silverthorne
  • 24 May 2021
  • Op-Ed

Can Fabric Waste Become Fashion’s Resource?

COVID-19 has broken fashion’s supply chain. As a result, an already wasteful industry has become more wasteful. Even before the pandemic, the global apparel industry was producing about 92 million tons of textile waste a year. That’s about one garbage truck’s worth of... View Details
Keywords: by Geoffrey Jones and Shelly Xu; Fashion
  • 22 Aug 2005
  • Research & Ideas

Restoring a Global Economy, 1950–1980

U.S. balance of payments deficits began to cause concern about the scale of foreign imports. Nontariff barriers spread in the following decade. Most developing countries in Latin America, Asia, and Africa became progressively closed to... View Details
Keywords: by Geoffrey Jones
  • 28 Nov 2018
  • HBS Case

On Target: Rethinking the Retail Website

scaling up its capabilities to make decisions and solve problems in other areas of the business, such as marketing, store sales, and the supply chain. But when the time was right, this data-analytic approach would help dictate a variety... View Details
Keywords: by Dina Gerdeman; Retail
  • 14 Sep 2010
  • First Look

First Look: September 14, 2010

activity. We examine the responses of U.S.-based MNEs and domestic industrial production to a set of IPR reforms in the 1980s and 1990s. Following reform, MNEs expand the scale of their activities. MNEs that make extensive use of... View Details
Keywords: Sean Silverthorne
  • 13 Dec 2022
  • Research & Ideas

The Color of Private Equity: Quantifying the Bias Black Investors Face

exit, they do just as well as the majority groups,” says Lerner. “And if anything, they seem to be more conservative in valuing things.” Additionally, the minority groups were able to scale up staffing when necessary and were not doing... View Details
Keywords: by Pamela Reynolds; Financial Services
  • 25 Aug 2014
  • HBS Case

Starbucks Reinvented

comfort, connection, and respect for its product and the communities Starbucks serves. CEO Howard Schultz has reignited Starbucks with innovative new offerings and by refocusing workers on the company's core values.Photo: iStockPhoto So... View Details
Keywords: by Julia Hanna; Food & Beverage
  • 03 Oct 2005
  • Research & Ideas

The Truck Driver Who Reinvented Shipping

additional trucks and hired a team of drivers, a move that enabled him to get off the road and look for new customers. For the next two years, his business thrived, but when poor economic conditions forced many of his newly won customers to withdraw their contracts,... View Details
Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace
  • 11 Apr 2011
  • Lessons from the Classroom

Teaching a ‘Lean Startup’ Strategy

painfully." “Lean startups don't try to scale up the business until they have product market fit, a magical event-more easily recognized in retrospect than in the moment-when they finally have a solution that matches the problem.”... View Details
Keywords: by Carmen Nobel; Technology; Computer
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