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Show Results For
- All HBS Web
(620)
- People (2)
- News (161)
- Research (358)
- Multimedia (5)
- Faculty Publications (131)
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- 15 May 2020
- Research & Ideas
Find Your Pragmatic Path through Radical Uncertainty
Review) A Pandemic Won’t Kill The Open Office, But Slack Could (Vanity Fair) Read COVID-19 coverage from Working Knowledge “How do I spend my time and my money” is a question that requires rethinking during a time of crisis. Thus, the third thing to do is to be more... View Details
- 23 Feb 2015
- Research & Ideas
How to Break the Expert’s Curse
feeling of being a novice in the organization," she says. "This is a really important problem in organizations because transference of knowledge of skills and expertise is critical to helping new employees learn." The field studies will include hospitals, where... View Details
- 19 Dec 2012
- Research & Ideas
How to be Extremely Productive
that their jobs routinely require them to stay late at the office, but when you press them, they admit that isn't true. Some occasional emergencies need to take precedence over everything else, but unless you work in a hospital, those... View Details
Keywords: by Deborah Blagg
- 22 Nov 2011
- First Look
First Look: November 22
Management. Taylor and Francis, 2011 Abstract Routine and persistent acts of dishonesty prevail in everyday life, yet most people resist shining a critical moral light on their own behavior, thereby maintaining and oftentimes inflating... View Details
Keywords: Sean Silverthorne
- 12 Jun 2012
- First Look
First Look: June 12
eliminated or avoided. Examples are the risks from employees' and managers' unauthorized, unethical, or inappropriate actions and the risks from breakdowns in routine operational processes. Strategy risks are those a company voluntarily... View Details
Keywords: Sean Silverthorne
- 19 Sep 2024
- Research & Ideas
Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work
messages, stayed the same. That one-hour loss of overlap represented a 19 percent reduction in opportunities to communicate synchronously during the typical workday—but the impact of that gap also depended on the type of job. The researchers found: Employees handling... View Details
Keywords: by Michael Blanding
- 03 Feb 2009
- First Look
First Look: February 3, 2009
proof that standard and routinely used fiscal measures, including the deficit, taxes, and transfer payments, are economically ill-defined. Instead these measures reflect the arbitrary labeling of underlying fiscal conditions. Analyses... View Details
Keywords: Martha Lagace
- 09 May 2018
- Research & Ideas
A Simple Way for Restaurant Inspectors to Improve Food Safety
new research about how scheduling affects worker behavior. The potential result: Americans could avoid 19 million foodborne illnesses, nearly 51,000 hospitalizations, and billions of dollars of related medical costs. Government health officers View Details
- 26 Mar 2014
- Research & Ideas
How Electronic Patient Records Can Slow Doctor Productivity
allows for information exchange through summary reports, it's a great innovation because it allows them to share information they were not routinely sharing before." Lessons For Business Aside from the implications for physicians, the... View Details
- 25 Aug 2003
- Research & Ideas
Should You Sell Your Digital Privacy?
regulatory approach? Isn't the telemarketing hotline working? Deighton: Regulation solution routinely disappoints. Rules lag behind the cunning of those who want to exploit the limitations of the rules, particularly in the nimble digital... View Details
- 05 Feb 2013
- First Look
First Look: Feb. 5
perhaps extremely severe, that are routine because they can be anticipated and prepared for) and "true crises" (which, because of significant novelty, cannot be dealt with exclusively by pre-determined emergency plans and... View Details
Keywords: Sean Silverthorne
- 22 May 2007
- First Look
First Look: May 22, 2007
represent numbers in search of concepts that provide the illusion of meaning where none exists. This paper, dedicated to our dear friend, David Bradford, provides a general proof that standard and routinely used fiscal measures, including... View Details
Keywords: Martha Lagace
- 16 Jul 2008
- Op-Ed
What Should Employers Do about Health Care?
monitoring, and care for routine health issues. On-site physical therapists offer coaching to prevent injury and services to speed recovery. On-site diabetes educators work with groups of employees to engage them in lifestyle changes that... View Details
- 13 Jun 2005
- Research & Ideas
From Turf Wars to Learning Curves: How Hospitals Adopt New Technology
influential…, PTCA has been used less frequently than in hospitals with less influential surgeons." And even if PTCA and other innovations make it past initial gatekeepers, it's a long road to adoption because of learning curves disrupted by existing work... View Details
- 17 Sep 2013
- First Look
First Look: September 17
poor process design (23%), and a lack of integration in the internal supply chains (23%). Our findings thus suggest that employees are unlikely to discern the role that their department's routines play in operational failures, which... View Details
Keywords: Sean Silverthorne
- 11 Feb 2014
- First Look
First Look: February 11
needed for patient care. We found that a lack of interconnectedness among interdependent departments' routines was a major source of operational failures. The low levels of interconnectedness occurred because of how the internal supply... View Details
Keywords: Sean Silverthorne
- 03 Jul 2018
- First Look
New Research and Ideas, July 3, 2018
emerging economies. However, microlevel product development processes in these economies are relatively unexplored, and the mechanisms by which the emerging economy context might affect such processes are still unclear. In this paper, we explore the testing View Details
Keywords: Dina Gerdeman
- 05 Jun 2006
- Research & Ideas
Using Competition to Reform Healthcare
facilities, and cost base of the institution. Routine or simple services should not be offered by institutions that cannot deliver them at competitive cost. Conversely, complex or unusual services should not be offered by institutions... View Details
- 21 Nov 2016
- Research & Ideas
It Matters That Your CEO Doesn't Know Much About Sales
really a misnomer to call planning strategic,” he says. Rather, most planning is an annual affair linked to the budget process, routinely taking four or five months to complete. “But sales must respond customer by customer in market time,... View Details
Keywords: by Michael Blanding
- 10 Dec 2012
- Research & Ideas
Why We Blab Our Intimate Secrets on Facebook
targeted advertising for the same reason: they didn't want anyone tracking their behavior. On the other hand, millions of people routinely share the most intimate details of their lives via various social media sites. With a series of... View Details
Keywords: by Carmen Nobel