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  • September 2004
  • Article

Trust in Agency

By: Ramon Casadesus-Masanell
Existing models of the principal-agent relationship assume the agent works only under extrinsic incentives. However, many observed agency contracts take the form of a fixed payment. For such contracts to succeed, the principal must trust the agent to work in the... View Details
Keywords: Trust; Agency Theory; Relationships; Behavior; Motivation and Incentives; Contracts; Business Model; Emotions; Forecasting and Prediction; Ethics; Standards; Risk and Uncertainty
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  • 31 Oct 2022
  • Research & Ideas

Why the Largest Minority Group Faces the Most Hate—and How to Push Back

because it sends you a more concise measure of how likely a minority group is to frighten the majority.” Against a backdrop of interest among companies in racial equity and inclusion, Tabellini’s research offers valuable clues for... View Details
Keywords: by Pamela Reynolds
  • Web

FAQs - Alumni

(GHG) emissions . HBS has received requests to provide carbon credit recommendations to offset travel emissions as some don't deliver their expected GHG reductions. HBS is sharing a link to the CNaught offset platform as they curated a carbon credit portfolio for HBS... View Details
  • 30 Apr 2024
  • Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

in the ordinary course of managing. How managers make decisions and what they decide – what opportunities to pursue, what goals to set, how to measure performance, how to pay people, how much to invest in View Details
Keywords: by Dina Gerdeman
  • Web

Negotiation, Organizations & Markets - Faculty & Research

Is a Business Risk—Not an HR Problem By: Marion Chomse, Lydia Roos, Reeva Misra and Ashley Whillans Workplace stress, on the rise for decades, has been treated by many organizations as a personal issue instead of a business-critical risk... View Details
  • Web

Courses - Entrepreneurship

under conditions of profound uncertainty and do so while balancing great risks against potentially attractive rewards. Moreover, they operate without the benefit of well-defined processes for making such choices and with few resources. As... View Details
  • Article

The Allure of Unknown Outcomes: Exploring the Role of Uncertainty in the Preference for Potential

By: Daniella Kupor, Zakary L. Tormala and Michael I. Norton
Influence practitioners often highlight a target's achievements (e.g., "she is the city's top-rated chef"), but recent research reveals that highlighting a target's potential (e.g., "she could become the city's top-rated chef") can be more effective. We examine whether... View Details
Keywords: Risk and Uncertainty; Forecasting and Prediction; Performance Evaluation
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    Luis M. Viceira

    Luis M. Viceira is the George E. Bates Professor in the Finance Unit  and a Research Associate at the National Bureau of Economic Research. His research, course development, and teaching focus on the areas of investment management... View Details

    Keywords: banking; education industry; financial services; nonprofit industry; retail financial services
    • 28 Feb 2007
    • Research & Ideas

    Capital Rules: The Tensions of Global Finance

    lived through the end of history more than once, however, and policymakers continue to relearn old lessons about the difficulties of regulation and the risks of liberalization. The idea that capital ought to flow unrestricted across the... View Details
    Keywords: by Rawi Abdelal
    • 2019
    • Article

    Structural Balance Emerges and Explains Performance in Risky Decision-Making

    By: Omid Askarisichani, Jacqueline N. Lane, Francesco Bullo, Noah E. Friedkin, Ambuj K. Singh and Brian Uzzi
    Polarization affects many forms of social organization. A key issue focuses on which affective relationships are prone to change and how their change relates to performance. In this study, we analyze a financial institutional over a two-year period that employed 66... View Details
    Keywords: Polarization; Structural Balance; Performance; Groups and Teams; Risk and Uncertainty; Decision Making
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    • Web

    Finance - Faculty & Research

    demand about as much as one's own recent payout experience. Third, the spillover effect decays as time passes while the effect of one's own experience does not. We discuss implications of this analysis for commercial sustainability of this complicated but promising... View Details
    • Web

    2023 Reunion Presentations - Alumni

    advice--not just because heart disease is so common, but because there are so many ways to reduce your cardiovascular risk. In addition, measures to prevent heart disease often also reduce risk of cancer and... View Details
    • January 2025
    • Technical Note

    AI vs Human: Analyzing Acceptable Error Rates Using the Confusion Matrix

    By: Tsedal Neeley and Tim Englehart
    This technical note introduces the confusion matrix as a foundational tool in artificial intelligence (AI) and large language models (LLMs) for assessing the performance of classification models, focusing on their reliability for decision-making. A confusion matrix... View Details
    Keywords: Reliability; Confusion Matrix; AI and Machine Learning; Decision Making; Measurement and Metrics; Performance
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    • 22 Nov 2011
    • Working Paper Summaries

    Carbon Tariffs: Impacts on Technology Choice, Regional Competitiveness, and Global Emissions

    Keywords: by David F. Drake; Manufacturing
    • Web

    Latin America - Global

    economic inequality in Mexico and beyond. Participants engaged in thought-provoking discussions on navigating the evolving expectations of business in society. The conversation focused on actionable measures for Latin American firms to... View Details
    • 2018
    • Working Paper

    Bank Risk-Taking and the Real Economy: Evidence from the Housing Boom and Its Aftermath

    By: Antonio Falato, Giovanni Favara and David Scharfstein
    The short-termism of lenders amplifies boom-bust credit cycles, leading in turn to real costs for the aggregate economy. During the U.S. housing credit boom, publicly-traded banks increased mortgage lending activity and relaxed standards much more than privately-held... View Details
    Keywords: Risk and Uncertainty; Financial Markets; Investment; Corporate Finance; Banks and Banking
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    • Article

    Can Wages Buy Honesty?: The Relationship Between Relative Wages and Employee Theft

    By: C. X. Chen and Tatiana Sandino
    In this study we examine whether, for a sample of retail chains, high levels of employee compensation can deter employee theft, an increasingly common type of fraudulent behavior. Specifically, we examine the extent to which relative wages (i.e., employee wages... View Details
    Keywords: Risk Management; Behavior; Compensation and Benefits; Societal Protocols
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    • 11 Dec 2012
    • First Look

    First Look: Dec. 11

    that technology diffuses slower to locations that are farther away from adoption leaders. This effect is stronger across rich countries and also when measuring distance along the south-north dimension. A simple theory of human... View Details
    Keywords: Sean Silverthorne
    • 20 Sep 2010
    • Research & Ideas

    Power Posing: Fake It Until You Make It

    legs crossed tightly. Saliva samples taken before and after the posing measured testosterone and cortisol levels. To evaluate risk tolerance, participants were given $2 and told they could roll a die for... View Details
    Keywords: by Julia Hanna
    • 07 Mar 2011
    • Research & Ideas

    Why Companies Fail—and How Their Founders Can Bounce Back

    there was not enough customer demand for its grocery delivery service. Next, there's the matter of timing, a huge issue that can determine whether a company gets funding and whether it achieves the start-up's elusive measure of success:... View Details
    Keywords: by Carmen Nobel