Retailers - Publications - Faculty & Research

“The use of this lever of discounts has been so high in many aspects, it is causing e-commerce companies to become unprofitable,” says Teixeira, the Lumry Family Associate Professor of Business Administration. “We don’t think that’s necessarily the right approach.”... View Details

07 Jul 2020

Diverse Perspectives Series: Women in Retail and Consumer Goods

Please join faculty member Dr. Jill Avery as she moderates a panel of HBS women making a difference in the retail and consumer goods space. Learn about their experiences and how HBS has played a role in their journeys. View Details

June 2003
Article

The Impact of Frequent Shopper Programs in Grocery Retailing

By: Rajiv Lal and David E. Bell

Keywords: Sales; Customer Focus and Relationships

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29 Dec 2021
News

Should Retailers Split E-Commerce From Stores? A High-Level Debate

20 May 2016
News

How Retailers & Consumers Benefit from MAP Policy Enforcement

June 2022 (Revised October 2022)
Background Note

Digital Commerce and Delivery: Preparing Food and Retail Value Chains for a 50-50 World

By: William R. Kerr, Daniel O'Connor, Paige Boehmcke and Will Ensor

Increasing digitalization of grocery retail and quick commerce reveals insights about managing complex supply chains at scale and shifting revenue streams from product sales to data monetization. How are the roles of retailers changing? What happens if marginal cost... View Details

Keywords: Grocery Delivery; Grocery; Digitalization; Fulfillment; Delivery; Supply Chain; Disruption; Food; Supply Chain Management; Market Design; Trends; Value Creation; Goods and Commodities; Customer Value and Value Chain; Digital Transformation; Retail Industry; Retail Industry; United States; China

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05 Nov 2020
Video

Entrepreneurial Opportunities in a Post-COVID World: The Future of Retail & E-Commerce

Other Unpublished Work

A Technique to Estimate Retail Demand and Lost Sales

By: A. Raman and Giulio Zotteri

Keywords: Mathematical Methods; Demand and Consumers; Sales; Retail Industry

Citation

August 1988
Background Note

Note on the Use of Information Technology in Retailing

Citation

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11 Sep 2021
News

Direct-To-Consumer Retailers Try to Bring Pizzazz to Dull Goods

27 Jan 2020

Industry Spotlight Series: Consumer Packaged Goods (CPG) & Retail

Wonder what an MBA could do to help with your professional growth? Hear from the Career and Professional Development Department at HBS regarding careers in CPG and Retail. View Details

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The Value of Descriptive Analytics: Evidence from Online Retailers

Cross Sectional Analysis of Phantom Products at Retail Stores

Kwame Spearman at Tattered Cover: Reinventing Brick-and-Mortar Retail

Grupo Éxito: Facing Colombia's Competitive Grocery Retail Industry

Watt Group: Consumer Product and Retailing Doctors (C)

Is America in a Retail Apocalypse? Ask Yelp

Local Bookstores Show How Retailers Can Serve Communities

Your next text may come from a retailer

Consortium For Operational Excellence in Retailing (COER) 2013

Why Online Retailers Should Hide Their Best Discounts

Diverse Perspectives Series: Women in Retail and Consumer Goods

The Impact of Frequent Shopper Programs in Grocery Retailing

Should Retailers Split E-Commerce From Stores? A High-Level Debate

How Retailers & Consumers Benefit from MAP Policy Enforcement

Digital Commerce and Delivery: Preparing Food and Retail Value Chains for a 50-50 World

Entrepreneurial Opportunities in a Post-COVID World: The Future of Retail & E-Commerce

A Technique to Estimate Retail Demand and Lost Sales

Note on the Use of Information Technology in Retailing

Direct-To-Consumer Retailers Try to Bring Pizzazz to Dull Goods

Industry Spotlight Series: Consumer Packaged Goods (CPG) & Retail