Retailers - Publications - Faculty & Research

“The use of this lever of discounts has been so high in many aspects, it is causing e-commerce companies to become unprofitable,” says Teixeira, the Lumry Family Associate Professor of Business Administration. “We don’t think that’s necessarily the right approach.”... View Details

22 Jan 2001
Research & Ideas

Control Your Inventory in a World of Lean Retailing

while sales for 43-regular vary as much as four times the average demand. A rare size, such as 43-long, would vary even more. To satisfy retail customers, the manufacturer must hold a proportionately larger inventory of 43-regular, even... View Details

Keywords: by Frederick H. Abernathy, John T. Dunlop, Janice H. Hammond & David Weil; Consumer Products

19 Jan 2021
Working Paper Summaries

The Value of Descriptive Analytics: Evidence from Online Retailers

Keywords: by Ron Berman and Ayelet Israeli; Retail; Retail

Other Unpublished Work

Cross Sectional Analysis of Phantom Products at Retail Stores

By: Zeynep Ton and Ananth Raman

Keywords: Distribution; Logistics; Retail Industry

Citation

06 May 2015
News

Two Retail Veterans Take Aim at Amazon’s E-Commerce Reign

Keywords: Nonstore Retailers; Nonstore Retailers

August 1988
Background Note

Note on the Use of Information Technology in Retailing

Citation

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11 Sep 2021
News

Direct-To-Consumer Retailers Try to Bring Pizzazz to Dull Goods

27 Jan 2020

Industry Spotlight Series: Consumer Packaged Goods (CPG) & Retail

Wonder what an MBA could do to help with your professional growth? Hear from the Career and Professional Development Department at HBS regarding careers in CPG and Retail. View Details

June 2022 (Revised October 2022)
Background Note

Digital Commerce and Delivery: Preparing Food and Retail Value Chains for a 50-50 World

By: William R. Kerr, Daniel O'Connor, Paige Boehmcke and Will Ensor

Increasing digitalization of grocery retail and quick commerce reveals insights about managing complex supply chains at scale and shifting revenue streams from product sales to data monetization. How are the roles of retailers changing? What happens if marginal cost... View Details

Keywords: Grocery Delivery; Grocery; Digitalization; Fulfillment; Delivery; Supply Chain; Disruption; Food; Supply Chain Management; Market Design; Trends; Value Creation; Goods and Commodities; Customer Value and Value Chain; Digital Transformation; Retail Industry; Retail Industry; United States; China

Citation

Educators

Purchase

June 2003
Article

The Impact of Frequent Shopper Programs in Grocery Retailing

By: Rajiv Lal and David E. Bell

Keywords: Sales; Customer Focus and Relationships

Citation

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29 Dec 2021
News

Should Retailers Split E-Commerce From Stores? A High-Level Debate

20 May 2016
News

How Retailers & Consumers Benefit from MAP Policy Enforcement

January – February 2011
Article

'Bricks and Clicks': The Impact of Product Returns on the Strategies of Multichannel Retailers

By: Elie Ofek, Zsolt Katona and Miklos Sarvary

The Internet has increased the flexibility of retailers, allowing them to operate an online arm in addition to their physical stores. The online channel offers potential benefits in selling to customer segments that value the convenience of online shopping, but it also... View Details

Keywords: Price; Profit; Marketing Channels; Consumer Behavior; Online Technology; Retail Industry

Citation

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