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Show Results For
- All HBS Web
(3,886)
- People (16)
- News (907)
- Research (2,441)
- Events (23)
- Multimedia (47)
- Faculty Publications (1,819)
- April 2004
- Article
Manufacturer Benefits from Information Integration with Retail Customers
By: Susan Kulp, Hau Lee and Elie Ofek
Kulp, Susan, Hau Lee, and Elie Ofek. "Manufacturer Benefits from Information Integration with Retail Customers." Management Science 50, no. 4 (April 2004): 431–444.
- 06 Nov 2008
- News
Wal-Mart reports profits while other retailers report losses
- 15 Jun 2015
- HBS Conference
Consortium For Operational Excellence in Retailing (COER) 2015
- 17 Jun 2024
- HBS Conference
Consortium For Operational Excellence in Retailing (COER) 2024
- 19 Jan 2021
- Working Paper Summaries
The Value of Descriptive Analytics: Evidence from Online Retailers
- Other Unpublished Work
Cross Sectional Analysis of Phantom Products at Retail Stores
By: Zeynep Ton and Ananth Raman
- June 2022 (Revised October 2022)
- Background Note
Digital Commerce and Delivery: Preparing Food and Retail Value Chains for a 50-50 World
By: William R. Kerr, Daniel O'Connor, Paige Boehmcke and Will Ensor
Increasing digitalization of grocery retail and quick commerce reveals insights about managing complex supply chains at scale and shifting revenue streams from product sales to data monetization. How are the roles of retailers changing? What happens if marginal cost... View Details
Keywords: Grocery Delivery; Grocery; Digitalization; Fulfillment; Delivery; Supply Chain; Disruption; Food; Supply Chain Management; Market Design; Trends; Value Creation; Goods and Commodities; Customer Value and Value Chain; Digital Transformation; Retail Industry; Retail Industry; United States; China
Kerr, William R., Daniel O'Connor, Paige Boehmcke, and Will Ensor. "Digital Commerce and Delivery: Preparing Food and Retail Value Chains for a 50-50 World." Harvard Business School Background Note 822-108, June 2022. (Revised October 2022.)
- June 2003
- Article
The Impact of Frequent Shopper Programs in Grocery Retailing
By: Rajiv Lal and David E. Bell
Lal, Rajiv, and David E. Bell. "The Impact of Frequent Shopper Programs in Grocery Retailing." Quantitative Marketing and Economics 1, no. 2 (June 2003).
- 29 Dec 2021
- News
Should Retailers Split E-Commerce From Stores? A High-Level Debate
- 20 May 2016
- News
How Retailers & Consumers Benefit from MAP Policy Enforcement
- Other Unpublished Work
A Technique to Estimate Retail Demand and Lost Sales
By: A. Raman and Giulio Zotteri
- 21 Jan 2020
- News
Lessons for Retailers from the Rebirth of Indie Bookstores
- 06 May 2015
- News
Two Retail Veterans Take Aim at Amazon’s E-Commerce Reign
- 24 Feb 2014
- News
Why Raising Retail Pay Is Good for the Gap
- 2017
- Working Paper
Cellophane, the New Visuality, and the Creation of Self-Service Food Retailing
By: Ai Hisano
This working paper examines how innovations in transparent packaging, specifically cellophane in the mid-twentieth century United States, helped retailers create full self-service merchandising systems, including selling perishable food. While self-service stores began... View Details
Hisano, Ai. "Cellophane, the New Visuality, and the Creation of Self-Service Food Retailing." Harvard Business School Working Paper, No. 17-106, May 2017.
- 07 Jul 2020
Diverse Perspectives Series: Women in Retail and Consumer Goods
Please join faculty member Dr. Jill Avery as she moderates a panel of HBS women making a difference in the retail and consumer goods space. Learn about their experiences and how HBS has played a role in their journeys. View Details
- November–December 2000
- Article
Control Your Inventory in a World of Lean Retailing
By: F.H. Abernathy, J.T. Dunlop, J. Hammond and D. Weil
Abernathy, F.H., J.T. Dunlop, J. Hammond, and D. Weil. "Control Your Inventory in a World of Lean Retailing." Harvard Business Review 78, no. 6 (November–December 2000): 169–176.
- 05 Jan 2021
- News
Retail pharmacy chains will face challenges for vaccine rollout
- January – February 2011
- Article
'Bricks and Clicks': The Impact of Product Returns on the Strategies of Multichannel Retailers
By: Elie Ofek, Zsolt Katona and Miklos Sarvary
The Internet has increased the flexibility of retailers, allowing them to operate an online arm in addition to their physical stores. The online channel offers potential benefits in selling to customer segments that value the convenience of online shopping, but it also... View Details
Ofek, Elie, Zsolt Katona, and Miklos Sarvary. "'Bricks and Clicks': The Impact of Product Returns on the Strategies of Multichannel Retailers." Marketing Science 30, no. 1 (January–February 2011).