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  • 26 Mar 2020
  • Research & Ideas

7 Leadership Principles for Managing in the Time of Coronavirus

Collaboration. You are not going to know all the answers; no one expects you to. This is a time for you to call on the resources, the capabilities of all of your employees, all of your team members, and bring them together in taskforces,... View Details
Keywords: by John A. Quelch; Health
  • 26 Mar 2018
  • Research & Ideas

To Motivate Employees, Give an Unexpected Bonus (or Penalty)

another's, or peer pressure to work on behalf of the larger group. All of those forms of incentive influence individual decisions, which are driven by expectations of future outcomes. “We make choices in anticipation of what the... View Details
Keywords: by Michael Blanding; Manufacturing
  • 12 May 2020
  • Research & Ideas

It’s Time To Relaunch Your Remote Team

it is saying that if someone sends work correspondence before and after certain timeframes it’s fine not to receive a response until business hours or maintaining consistent expectations for punctuality and... View Details
Keywords: by Tsedal Neeley
  • 31 Aug 2020
  • What Do You Think?

Why Don’t More Organizations Understand the Power of Diversity and Inclusion?

announced recently they would increase efforts to recruit persons of color, in part a response to the Black Lives Matter movement. Some of the same organizations made similar announcements in the past—yet the numbers of persons with... View Details
Keywords: by James Heskett
  • 02 Nov 2021
  • Research & Ideas

Why COVID-19 Probably Killed More People Than We Realize

100 percent excess deaths. On the low end, Japan and Bulgaria had few unexpected deaths. In percentage terms, the US ranked just below the middle of the pack, at 32 out of the 51 countries the researchers examined, with 9.5 percent excess deaths. “We’d View Details
Keywords: by Michael Blanding
  • 03 Oct 2005
  • Research & Ideas

The Box Office Power of Stars

interested in playing can join the simulation. New HSX traders receive "Hollywood dollars" and can increase the value of their portfolio by, among other things, strategically trading "MovieStocks." The prices of those MovieStocks reflect View Details
Keywords: by Sarah Jane Gilbert; Entertainment & Recreation; Motion Pictures & Video
  • 02 Aug 2007
  • What Do You Think?

How Will Millennials Manage?

for the use of technology, and sensitivity to needs for work/life balance. This is the predominant collective response from many who responded to this month's topic, "How Will Millennials Manage?" It may be at odds with Michael... View Details
Keywords: by Jim Heskett
  • 08 Feb 2010
  • HBS Case

Looking Behind Google’s Stand in China

deliberated what to do. The initial Chinese response came from a mid-level spokesperson at the Foreign Ministry, while the initial response from the United States government came from the secretary of state... View Details
Keywords: by Sean Silverthorne; Technology
  • 03 Jul 2013
  • What Do You Think?

What Are the Limits of Transparency?

those intentions. People establish relationships with institutions they trust ." Gerald Nanninga, in observing that we overdo caution, asked, "How can you expect people to implement the strategy if they don't know what it... View Details
Keywords: by James Heskett
  • 13 Jan 2021
  • Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

Even as COVID vaccines begin early deployment, pressure on leaders continues to mount to engage in “Big C” change: rapid course corrections through job cuts, recruiting a fresh management team, and redesigning roles and responsibilities... View Details
Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports
  • 29 Nov 2017
  • Research & Ideas

How to Succeed in Business (According to a 15th Century Trade Merchant)

issue of responsibility to the community and who you are as a person.” Written in 1458 in Italy by trade merchant Benedetto Cotrugli, The Book of the Art of Trade recently received its first English translation. Baker Library at HBS and... View Details
Keywords: by Julia Hanna
  • 22 Mar 2013
  • Research & Ideas

Pulling Campbell’s Out of the Soup

top. He held weekly staff meetings and used a scorecard that evaluated each leader's performance. He created a leadership model that outlined expectations. The number one expectation was inspiring trust--and that meant managers had to... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 04 Nov 2010
  • What Do You Think?

Why Do We Chase Stars?

Summing Up Three themes appear to characterize many of the responses to this month's column: (1) leadership talent is portable, (2) the reasons that we chase stars are traceable to human nature, and (3) women have qualities that explain... View Details
Keywords: by Jim Heskett
  • 20 Oct 2011
  • Research & Ideas

Getting the Marketing Mix Right

the right mix between them—the ideal brew needed to achieve sales and market share goals. The trick is that each marketing effort affects consumer behavior in different ways, and also prompts different types of responses from competitors.... View Details
Keywords: by Dina Gerdeman
  • 18 Jul 2022
  • Research & Ideas

After the 'Crypto Crash,' What's Next for Digital Currencies?

they can’t make an overall risk assessment. Gazette: This week, a panel of banking regulators and treasury officials from the G20 countries said it will put forward “robust” new regulations in October in response to the “intrinsic... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Financial Services; Technology
  • 04 Nov 2013
  • Research & Ideas

The Real Cost of Bribery

that launch anticorruption efforts grow their businesses more slowly than firms that don't, especially in regions where bribery is the expected norm. “If you think of the cost [of bribery] as just fines and regulatory actions, you're... View Details
Keywords: by Carmen Nobel
  • 27 Nov 2000
  • Research & Ideas

The Dynamics of Standing Still: Firestone Tire & Rubber and the Radial Revolution

independent. "Firestone's historical excellence and disastrous response to global competition and technological innovation," writes Sull, "posed a paradox for industry observers: Why had the industry's best managed company... View Details
Keywords: by Donald N. Sull; Manufacturing; Transportation
  • 23 Aug 2019
  • Sharpening Your Skills

Has the Corporate Mission Just Been Disrupted?

prioritize social benefits over shareholder reward. CEOs adding their signature to the pledge included Apple's Tim Cook, JPMorgan Chase's Jamie Dimon, Amazon's Jeff Bezos, IBM's Ginni Rometty, and GM's Mary Barra. Moving corporate social View Details
Keywords: by Sean Silverthorne; Green Technology
  • 28 Apr 2003
  • Research & Ideas

Supply Chain Risk: Deal With It

Harvard Business School The potential frequency of any hazard raises what Holmes calls "the risk manager's dilemma": "Frequency is never unarguable. You can't guarantee we'll have an earthquake, so what do you do about it?" The appropriate View Details
Keywords: by David Stauffer
  • 19 Sep 2005
  • Research & Ideas

Rethinking Company Loyalty

you, their employer. The very nature of the relationship between employers and employees has undergone a fundamental shift: Today, workers not only don't expect to work for decades on end for the same company, but they don't want to. They... View Details
Keywords: by Lauren Keller Johnson
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