Responsive Expectations - Publications - Faculty & Research

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Events - Business History

the best the United States and Europe have to offer.” Learn more about the book on the Harvard University Press website. Mar 24 24 Mar 2023 Seminar Seminar on Zoom: Geoffrey Jones (HBS), “Deeply Responsible Business: A Global History of... View Details

02 Aug 2022
Research & Ideas

6 Strategies for Building Socially Responsible—and Profitable—Companies

A dozen years ago, Harvard Business School Professor George Serafeim wondered why some companies operated with an eye toward the greater good, while most did not. Back then, he always got the same response: Corporate leaders thought social and environmental practices... View Details

Keywords: by Lane Lambert

2008
Working Paper

An Investigation of Earnings Management through Marketing Actions

By: Craig James Chapman and Thomas J. Steenburgh

Prior research hypothesizes managers use "real actions," including the reduction of discretionary expenditures, to manage earnings to meet or beat key benchmarks. This paper examines this hypothesis by testing how different types of marketing expenditures are used... View Details

Keywords: Performance Expectations; Earnings Management; Marketing Strategy; Financial Reporting; Brands and Branding; Food and Beverage Industry

Citation

SSRN

Read Now

Web

CEO Leadership - Institute For Strategy And Competitiveness

Business Review Seven Surprises for New CEOs by Michael E. Porter, Jay W. Lorsch, & Nitin Nohria As a newly minted CEO, you may think you finally have the power to set strategy, the authority to make things happen, and full access to the finer points of your business.... View Details

09 Mar 2022
Research & Ideas

War in Ukraine: Soaring Gas Prices and the Return of Stagflation?

researching the Nord Stream 2 natural gas pipeline linking Russia and Germany. In an interconnected corporate world, he says, the pipeline project illustrates how inseparable politics and business are, especially at the edges of old Cold War battle lines smoldering... View Details

Keywords: by Avery Forman; Energy

17 Jan 2011
Research & Ideas

Being the Boss

report to you. But unless you manage the context in which your team resides, there's no way that your team can be successful. So you have to understand the political dynamics, you have to understand how to build a network with peers and bosses, and you have to set the... View Details

Keywords: by Carmen Nobel

Web

Online Business Analytics Course | HBS Online

exclusive access to events and other networking opportunities. Description of silent animated video above: Learner types an answer in the discussion board in response to a peer's question Immerse yourself in real-world, case-based... View Details

13 Jul 2020
Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

only thing that this sort of learned pragmatism gives me is the opportunity to engage my colleagues who have the real power to make a difference in this country." And he said, "We'll see." So I guess he's right. We'll see. Neeley: So your son is as smart as I would... View Details

Keywords: by Staff; Pharmaceutical

06 Mar 2006
Research & Ideas

Four Strategies for Making Concessions

overlook, ignore, or downplay your concessions. Why? To avoid the strong social obligation to reciprocate. As a result, it is your responsibility to label your concessions and make them salient to the other party—a View Details

Keywords: by Deepak Malhotra

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

Review. I am also continuing my research on collaboration within and between firms. Excerpt From Reorganize For Resilience By Ranjay Gulati Today's customers expect solutions to their consumption problems, and they are utterly agnostic as... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

01 Dec 2023
News

A Continuum of Innovation

As senior associate dean and chair of the MBA Program, Matt Weinzierl has a running list of questions that he and Jana P. Kierstead, the executive director of MBA and Doctoral programs, always keep in mind. They range from the curricular (How can we ensure that the MBA... View Details

Keywords: Jennifer Gillespie

Web

Participation - Christensen Center for Teaching & Learning

to ensure that their calling patterns are not biased with respect to certain demographic groups or individual students. When calling on students, case instructors should endeavor to be simultaneously challenging and supportive. Besides the questions and View Details

18 Nov 2002
Research & Ideas

Where Morals and Profits Meet: The Corporate Value Shift

this, as I note in the book, is that expectations for corporate behavior are constantly evolving. Conduct that would have been ethically acceptable in one era becomes unacceptable as expectations rise.... View Details

Keywords: by Carla Tishler

20 Oct 2015
First Look

October 20, 2015

Regulation By: Drake, David, Paul R. Kleindorfer, and Luk N. Van Wassenhove Abstract—We study the impact of emissions tax and emissions cap-and-trade regulation on a firm's technology choice and capacity decisions. We show that emissions price uncertainty under... View Details

Keywords: Sean Silverthorne

01 Jun 2023
News

Curb Appeal

supervisors and chatted with workers in green jumpsuits. She then sped over to DSNY headquarters, just a few blocks north of City Hall, to discuss the details of the agency’s emergency snow response with her executive team. “Don’t screw... View Details

Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government

16 Jul 2007
Research & Ideas

Understanding the ‘Want’ vs. ’Should’ Decision

discount. According to the rational actor model, the $10 saved should be considered a small addition to an individual's lifetime wealth, which will eventually be spent on a broad array of future purchases. This is not the way we expected... View Details

Keywords: by Sarah Jane Gilbert; Retail; Entertainment & Recreation

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Online Management Course | HBS Online

in response to a peer's question Immerse yourself in real-world, case-based examples brought to life by industry-leading experts from companies like Amgen Pharmaceuticals, Uber, and United States Digital Service. Description of silent... View Details

19 Mar 2013
First Look

First Look: March 19

Are Daily Deals Good for Merchants? Gupta, Sunil, Ray Weaver, Timothy Keiningham, and Luke WilliamsHarvard Business School Case 513-059 In the relatively short time since Groupon was founded, the response to "daily... View Details