Responsive Expectations - Publications - Faculty & Research

01 Dec 2023
News

A Continuum of Innovation

As senior associate dean and chair of the MBA Program, Matt Weinzierl has a running list of questions that he and Jana P. Kierstead, the executive director of MBA and Doctoral programs, always keep in mind. They range from the curricular (How can we ensure that the MBA... View Details

Keywords: Jennifer Gillespie

28 Sep 2011
Research & Ideas

The Profit Power of Corporate Culture

expectations regarding things such as opportunities for personal development, frequent and timely feedback, and advancement, especially in organizations that are contracting rather than expanding. It could be a product of the fear of job... View Details

Keywords: by Sean Silverthorne

02 Aug 2022
Research & Ideas

6 Strategies for Building Socially Responsible—and Profitable—Companies

A dozen years ago, Harvard Business School Professor George Serafeim wondered why some companies operated with an eye toward the greater good, while most did not. Back then, he always got the same response: Corporate leaders thought social and environmental practices... View Details

Keywords: by Lane Lambert

04 Feb 2002
Research & Ideas

How To Do Business in Islamic Countries

an easier time abroad, they said. According to Hayes, the following principles of comportment are expected among businesspeople: Contracts should be fair to all parties. Partnership is preferred over hierarchical claims. Speculation is... View Details

Keywords: by Martha Lagace

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Online Management Course | HBS Online

Networking Group and gain exclusive access to events and other networking opportunities. Description of silent animated video above: Learner types an answer in the discussion board in response to a peer's question Immerse yourself in... View Details

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Online Leadership Principles Course | HBS Online

Feedback Show Hide Details Concepts Your Network Managing Up and Down Managing Your Direct Reports (Coaching) Adversity and Stress Rising to Leadership Responsibility Featured Exercises Video upload: Practice giving feedback and coaching,... View Details

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Diversity and Inclusion - Christensen Center for Teaching & Learning

sufficient time to discuss them.) The ability to discuss sensitive topics is critical to building students' leadership capabilities. To provide a foundation for these topics in class, instructors can set discussion expectations at the... View Details

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Events - Business History

more about the book on the Harvard University Press website. Mar 24 24 Mar 2023 Seminar Seminar on Zoom: Geoffrey Jones (HBS), “Deeply Responsible Business: A Global History of Values-Driven Leadership” Geoffrey Jones, Isidor Straus... View Details

20 Oct 2015
First Look

October 20, 2015

Regulation By: Drake, David, Paul R. Kleindorfer, and Luk N. Van Wassenhove Abstract—We study the impact of emissions tax and emissions cap-and-trade regulation on a firm's technology choice and capacity decisions. We show that emissions price uncertainty under... View Details

Keywords: Sean Silverthorne

2008
Working Paper

An Investigation of Earnings Management through Marketing Actions

By: Craig James Chapman and Thomas J. Steenburgh

Prior research hypothesizes managers use "real actions," including the reduction of discretionary expenditures, to manage earnings to meet or beat key benchmarks. This paper examines this hypothesis by testing how different types of marketing expenditures are used... View Details

Keywords: Performance Expectations; Earnings Management; Marketing Strategy; Financial Reporting; Brands and Branding; Food and Beverage Industry

Citation

SSRN

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10 May 2010
Research & Ideas

What Top Scholars Say About Leadership

people you would expect to be most active in the field: scholars. "If we look at the leading research universities and at the business schools within them, the topic of leadership has been actually given fairly short shrift,"... View Details

Keywords: by Martha Lagace; Education

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CEO Leadership - Institute For Strategy And Competitiveness

Business Review Seven Surprises for New CEOs by Michael E. Porter, Jay W. Lorsch, & Nitin Nohria As a newly minted CEO, you may think you finally have the power to set strategy, the authority to make things happen, and full access to the finer points of your business.... View Details

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Global Opportunity Fellowship GO: AFRICA - Alumni

positions are ineligible for GO Fellowship awards: Part-time, term, temporary, contract or volunteer roles. A position with job responsibilities that are determined to be sectarian by the Review Committee. Political campaign work. Given... View Details

22 Apr 2019
Research & Ideas

Why Salespeople Struggle at Leading

the work of winning deals on their own. By letting go of micromanaging every transaction, a manager’s time is freed up to immerse themselves in other duties, like developing a staff they can delegate more responsibility to and making... View Details

Keywords: by Dina Gerdeman

09 Mar 2022
Research & Ideas

War in Ukraine: Soaring Gas Prices and the Return of Stagflation?

researching the Nord Stream 2 natural gas pipeline linking Russia and Germany. In an interconnected corporate world, he says, the pipeline project illustrates how inseparable politics and business are, especially at the edges of old Cold War battle lines smoldering... View Details

Keywords: by Avery Forman; Energy

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Online Business Analytics Course | HBS Online

video above: Learner types an answer in the discussion board in response to a peer's question Immerse yourself in real-world, case-based examples brought to life by industry-leading companies, including Amazon, Walt Disney Studios, and... View Details

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

Review. I am also continuing my research on collaboration within and between firms. Excerpt From Reorganize For Resilience By Ranjay Gulati Today's customers expect solutions to their consumption problems, and they are utterly agnostic as... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

01 Jun 2023
News

Curb Appeal

supervisors and chatted with workers in green jumpsuits. She then sped over to DSNY headquarters, just a few blocks north of City Hall, to discuss the details of the agency’s emergency snow response with her executive team. “Don’t screw... View Details

Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government

19 Mar 2013
First Look

First Look: March 19

Are Daily Deals Good for Merchants? Gupta, Sunil, Ray Weaver, Timothy Keiningham, and Luke WilliamsHarvard Business School Case 513-059 In the relatively short time since Groupon was founded, the response to "daily... View Details