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Show Results For
- All HBS Web
(4,737)
- People (20)
- News (672)
- Research (3,274)
- Events (11)
- Multimedia (17)
- Faculty Publications (2,307)
- 05 Mar 2008
- What Do You Think?
Where Will Management Innovation Take Us?
of work must be revolutionized to put people—rather than things—at the centre of all endeavors." Hamel envisions a future in which the goal of management is to build "nimble" organizations in which innovation is everyone's... View Details
Keywords: by Jim Heskett
- 13 Oct 2003
- Research & Ideas
How to Pick Managers for Disruptive Growth
little experience competing for resources and bucking inappropriate processes within a stable, efficiency-oriented operating culture. In order to be confident that managers have developed the skills required... View Details
Keywords: by Michael Raynor
- November–December 2019
- Article
Pivoting Isn't Enough? Managing Strategic Reorientation in New Ventures
By: Rory McDonald and Cheng Gao
New ventures often experience deviations from their plans that oblige them to reorient in pursuit of better fit between their evolving products and their target customers. Yet research is largely silent on how managers explain such changes and justify their ventures in... View Details
Keywords: Strategic Reorientation; Technology Entrepreneurship; Innovation; Product Development Processes; Organizational Adaptation; Qualitative Methods (General); Entrepreneurship; Information Technology; Organizational Change and Adaptation; Strategy; Innovation and Invention; Product Development; Communication Strategy
McDonald, Rory, and Cheng Gao. "Pivoting Isn't Enough? Managing Strategic Reorientation in New Ventures." Organization Science 30, no. 6 (November–December 2019): 1289–1318.
- 13 Dec 2010
- Research & Ideas
Managing the Support Staff Identity Crisis
behavior. It becomes a vicious, self-fulfilling prophecy.” Perplexed, he posed the same question to employees from the human resources department of another corporation, and then again to the corporate finance department of yet another... View Details
Keywords: by Carmen Nobel
- 26 Mar 2006
- Research & Ideas
The Office of Strategy Management
resources to support our strategy? Do our people understand it? Are we having outstanding sessions to discuss and monitor our strategy? How do we pull all of this together into a coherent process? We believe that strategy must be View Details
Keywords: by Martha Lagace
- Article
When Every Employee Is a Risk Manager
By: Kurt Meyer, Anette Mikes and Robert S. Kaplan
Risk management needs to be part of the daily lives of all employees up, down, and across an organization. Here’s how the Swiss electricity network achieves that. View Details
Meyer, Kurt, Anette Mikes, and Robert S. Kaplan. "When Every Employee Is a Risk Manager." Harvard Business Review Digital Articles (January 25, 2021).
- Fast Answer
Sustainability in Waste Management
management finances, regulations, and more. Resources The following databases are useful for researching sustainability in waste management: Frost & Sullivan ScienceDirect The following sources... View Details
- Web
Accounting & Management - Faculty & Research
Accounting & Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students July 3, 2025 Article A New Framework for Reducing Healthcare Disparities By: Susanna Gallani , Mary Lynch Witkowski, Lidia M. V.... View Details
- December 2004 (Revised April 2006)
- Case
Managing Diversity at Cityside Financial Services
By: Robin J. Ely and Ingrid Vargas
Cityside Financial Services, a disguised consumer bank, serves both a largely African-American urban community and a more affluent, predominantly white clientele. To match the gender and racial makeup of its staff to that of its customers, Cityside's sales division... View Details
Keywords: Selection and Staffing; Situation or Environment; Race; Employees; Gender; Customer Satisfaction; Diversity; Cross-Cultural and Cross-Border Issues; Banks and Banking; Banking Industry
Ely, Robin J., and Ingrid Vargas. "Managing Diversity at Cityside Financial Services." Harvard Business School Case 405-047, December 2004. (Revised April 2006.)
- August 2017 (Revised February 2023)
- Case
Managing Diversity and Inclusion at Yelp
By: Michael Luca, Joshua Schwartzstein and Gauri Subramani
This case explores the industry-wide lack of employee diversity in the technology sector and Yelp’s decision to take a leadership position in identifying strategies to increase diversity. The goal of the case is to provide an opportunity for students to develop a... View Details
Keywords: Diversity; Employees; Leading Change; Strategy; Organizational Culture; Technology Industry
Luca, Michael, Joshua Schwartzstein, and Gauri Subramani. "Managing Diversity and Inclusion at Yelp." Harvard Business School Case 918-009, August 2017. (Revised February 2023.)
- April 2008
- Case
TerraCog Global Positioning Systems: Conflict and Communication on Project Aerial
By: Michael Beer and Sunru Yong
TerraCog, a successful privately held high-tech firm that develops GPS (global positioning system) and similar products for consumer markets, has recently been caught off-guard by a competitor's new product that makes novel use of satellite imagery. When TerraCog... View Details
Keywords: Organizational Behavior; Meetings; Decision Making; Group Dynamics; Human Resource Management; Conflict; Information Technology; Leadership; Conflict Management; Competition; Groups and Teams; Organizational Culture; Human Resources; Communication; Decision Choices and Conditions; Crisis Management; Technology Industry
Beer, Michael, and Sunru Yong. "TerraCog Global Positioning Systems: Conflict and Communication on Project Aerial." Harvard Business School Brief Case 082-184, April 2008.
- TeachingInterests
Performance Management for Nonprofit Organizations (Executive Education, Faculty Co-chair)
This Executive Education course —a joint program presented by the HBS Social Enterprise Initiative and Harvard University's Hauser Center for Nonprofit Organizations—explores the impact of measurement on resource allocation, organizational learning, internal processes,... View Details
- 19 Jan 2010
- Sharpening Your Skills
Sharpening Your Skills: Managing the Economic Crisis
improving boards' performance is not government action but action on the part of each board. To improve board effectiveness, each board should achieve clarity about its role in relation to that of management: the extent and nature of the board's involvement in... View Details
Keywords: by Staff
- September 1991
- Case
Rethinking the Corporate Workplace: Case Managers at Mutual Benefit Life
By: Robert G. Eccles Jr.
In early 1991, a spirit of innovation and organizational change was in the air at Mutual Benefit Life, with the success of the new "case manager" program its most concrete manifestation. Using powerful computer workstations, case managers could see insurance... View Details
Keywords: Organizational Change and Adaptation; Technological Innovation; Change Management; Information Technology; Insurance; Human Resources; Insurance Industry
Eccles, Robert G., Jr. "Rethinking the Corporate Workplace: Case Managers at Mutual Benefit Life." Harvard Business School Case 492-015, September 1991.
- August 2013
- Background Note
A Note on Knowledge Management in Professional Services Firms
By: Robert G. Eccles, Ana Kreacic and Penelope Rossano
Knowledge management is a subject of broad interest, especially in "knowledge industries" and "knowledge economies." It is also a topic filled with frustration on the part of practitioners and the level of resource commitment to this function waxes and wanes. This note... View Details
Keywords: Knowledge Management
Eccles, Robert G., Ana Kreacic, and Penelope Rossano. "A Note on Knowledge Management in Professional Services Firms." Harvard Business School Background Note 314-034, August 2013.
- Web
Selected Digital Historical Resources – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections
they were extensively interviewed. After seventy years, restrictions regarding access to these interviews have been lifted. The Management and the worker , Chicago, New York [etc.] A.W. Shaw Company [c1920]. Full text available as a... View Details
- July 2014 (Revised February 2015)
- Teaching Note
Johnson & Johnson: The Promotion of Wellness
By: John A. Quelch
The chief medical officer of Johnson & Johnson (J & J) is reflecting on forty years of sustained efforts by the company to improve employee wellness. The case reviews J & J's multiple wellness initiatives and efforts to measure their effectiveness. It also invites... View Details
Keywords: Empoylee Wellness Programs; Human Resource Management; Corporate Management Strategy; Employee Engagement; Human Resources; Management; Organizations; Performance; Personal Development and Career; Programs; Strategy; Health Industry; Manufacturing Industry; Medical Devices and Supplies Industry; Pharmaceutical Industry; North and Central America; Europe; Asia
- March 2013
- Case
Robin Ash and Printzhof Press
By: Frank V. Cespedes and Lynda St. Clair
Robin Ash has just been promoted to Chief Operating Officer of Printzhof Press and Vice President of its parent company, Education and Entertainment Holdings, Inc. Her first objective is to create an action plan that will achieve two seemingly contradictory corporate... View Details
Keywords: United States; Organizational Change; Management Styles; General Management; Change Management; Morale; Communication; Human Resource Management; Book Publishing; Information Technology; Organizational Change and Adaptation; Conflict Management; Leading Change; Competitive Strategy; Organizational Culture; Planning; Education Industry; Publishing Industry
Cespedes, Frank V., and Lynda St. Clair. "Robin Ash and Printzhof Press." Harvard Business School Brief Case 913-554, March 2013.
- Research Summary
Coordination, Control, and the Management of Organizations
Michael C. Jensen's research is aimed at obtaining a clearer
understanding of how the 'organizational rules of the game' affect a
manager's ability to accomplish his or her goals and how the rules can
be structured to resolve problems and increase productivity. ... View Details
- 27 Sep 2018
- Research & Ideas
Religion in the Workplace: What Managers Need to Know
considered one of the last taboos,” says Senior Lecturer Derek van Bever. “Our students have been asking for it because they see very clearly that they will be in positions of global leadership where they will have to deal with it.” To fill that need, van Bever wrote... View Details