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Publications

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  • All HBS Web  (372)
    • News  (45)
    • Research  (277)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (208)

Show Results For

  • All HBS Web  (372)
    • News  (45)
    • Research  (277)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (208)
← Page 15 of 372 Results →
  • 08 May 2006
  • Lessons from the Classroom

Writing the Case for Public School Reform

role." In his new position, Hanna employed a number of strategies to revamp HR, such as renaming and reorganizing departments to emphasize the importance of customer service; institutionalizing programs that came from the campaign;... View Details
Keywords: by Julia Hanna; Education
  • 18 Apr 2007
  • HBS Case

How Magazine Luiza Courts the Poor

Luiza Helena initiated a reorganization that replaced family members with professional management and launched a campaign to reinforce the company's mission to serve customers and employees. Despite the volatile nature of the Brazilian... View Details
Keywords: by Julia Hanna; Retail
  • 01 Jun 2005
  • News

Transforming the IRS

now running more like a 21st-century business than a 1950s-style business. Internally, we implemented a top-to-bottom reorganization and began to bring business practices and technology up-to-date. We also implemented new strategies for... View Details
Keywords: Ann Cullen; IRS; Many Unhappy Returns; reform; Executive, Legislative, and Other General Government Support; Government
  • 10 Jan 2007
  • HBS Case

The Challenge of Managing National Security

oversight. Oversight is clearly important, but I see some weariness among intelligence personnel who have to answer questions again and again and have been reorganized only to have the reorganizations... View Details
Keywords: by Garry Emmons; Service
  • 03 Apr 2007
  • First Look

First Look: April 3, 2007

and how to create a sustainable business model for a social venture. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=807122 Wyeth Pharmaceuticals: Spurring Scientific Creativity with Metrics Harvard Business School Case 607-008... View Details
Keywords: Martha Lagace
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

the vendors' customer management effort to customer profitability. Purchase this note: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=503060 Delaware Worldwide Corporation Harvard Business School Case 205-047 Discusses the bankruptcy... View Details
Keywords: Sean Silverthorne
  • 01 Dec 1996
  • News

Meditations on the Bottom Line

reorganized the center - once dependent on donations and the volunteer services of its ashram members - into a team-based organization of paid staff, volunteers, and live-in members who have taken religious vows. Instituting new financial... View Details
  • 01 Dec 2012
  • News

Rival Visions

hardest assignments. He drafted plans to institute new military regulations, to reform the inspector general's office, and—most remarkably—to reorganize the entire army . Despite his emotional insecurities, he had total confidence in his... View Details
  • 20 Feb 2013
  • Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

workforces. But working through this process and profitably growing the combined businesses are arguably much easier tasks when the merging parties are financially stronger. American's bankruptcy reorganization (as well as those of... View Details
Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation
  • 01 Jan 2008
  • News

Anand G. Mahindra, MBA 1981

India—from post–WWII entrepreneurial activity to the socialistic slowdown that began in the 1960s to the reopening of the Indian market in 1991. As foreign multinationals prepared to renew their efforts in the country, Mahindra knew that M&M would have to not only... View Details
  • 30 Apr 2019
  • First Look

New Research and Ideas, April 30, 2019

Sabine Oil & Gas Corporation In 2016, a trial began to determine the future of Sabine Oil & Gas Corporation’s $3 billion chapter 11 reorganization plan. The plan called for first- and second-lien-secured creditors to receive new... View Details
Keywords: Dina Gerdeman
  • 01 Oct 1998
  • News

New Releases

Smart Choices by John S. Hammond, Ralph L. Keeney, and Howard Raiffa (Harvard Business School Press) Decision-making is a major part of life for every human being. Where should you live? Which house should you buy? Is it time to change careers? Whom should you hire?... View Details
  • 01 Jul 2002
  • Research & Ideas

What it Takes to Lead Through Turmoil

and see how that can be reformed to take advantage of new opportunities. Pacesetters may reorganize frequently, she said, because "turf is the enemy of change." In phase three, leaders are ready to respond and change, but change... View Details
Keywords: by Sean Silverthorne
  • 01 Mar 2007
  • News

Courting the Poor

Luiza Helena initiated a reorganization that replaced family members with professional management and launched a campaign to reinforce the company’s mission to serve customers and employees. Despite the volatile nature of the Brazilian... View Details
Keywords: Julia Hanna; department stores; Colleges, Universities, and Professional Schools; Educational Services; Management of Companies and Enterprises; Management; Miscellaneous Store Retailers; Retail Trade
  • 01 Jan 2012
  • News

Cynthia Carroll, MBA 1989

internal reorganization and strategic partnerships have led to greater efficiencies and ongoing growth. In her five-year tenure, Carroll has diversified the mix of commodities the company holds through partnerships and acquisitions.... View Details
  • 07 Feb 2007
  • Research & Ideas

Dividends from Schumpeter’s Noble Failure

mammoth manuscripts at about the same time. Wolfe's fertile brain, like Schumpeter's, teemed with stream-of-consciousness associations that he scribbled down in the heat of composition. But unlike Schumpeter, Wolfe had a marvelous editor—Maxwell Perkins of Scribner's,... View Details
Keywords: by Thomas K. McCraw
  • 01 Jun 2004
  • News

Massport, Back on Course

framework around which to figure out whether they’re making the right decisions. We’ve also reorganized into three lines of business: aviation, maritime, and the Tobin Bridge (linking the city to its northern suburbs). General managers... View Details
Keywords: Roger Thompson; Massport; Transit and Ground Passenger Transportation; Transportation
  • 01 Mar 2006
  • News

Back to School

strategies to revamp HR, such as renaming and reorganizing departments to emphasize the importance of customer service; institutionalizing programs that came from the campaign; creating coalitions across internal departments; and reaching... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Elementary and Secondary Schools; Educational Services
  • 25 Jun 2019
  • News

After the Storm

after the initial cleanup operations are finished. Once they’re on the ground, the mission includes repairing homes, rebuilding schools, health clinics, community centers, and whatever else is needed. It’s a job that taps into his entire skill set, from View Details
Keywords: Paul Flannery
  • 01 Jan 2005
  • News

Judith R. Haberkorn, 111th AMP, 1992

communications provider MCI, Inc. "In some ways I feel that what most people would consider my primary career was really just training for what I'm doing now," she says. Haberkorn's role at MCI has been particularly challenging. She joined the board in 2004 to help... View Details
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